Fries and a double in a lettuce wrap (easily wrapped to eat with your hands)
Modern and spacious interior, booth and table options
Matt S.
Feb 14, 2025
The best fast food burger I've ever had. Every time I think about it I get teary eyed. FIVE STARS.
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David A.
Jan 27, 2025
I couldn't wait for Shake Shack to begin opening stores in the Pittsburgh area. What a disappointment it turned out to be. The burger (slider) was tasty enough but so very tiny, hence my slider dig. The burger is the same size as a McD's burger that was 15 cents when they hit the market. My meal of a single burger, small fries and Diet Coke came in at just pennies shy of 20 bucks. Big ripoff. Then there's the service. Three-toed sloths can complete orders faster than the staff, at least at this location. 25 minutes from ordering to completion. Then they ask for a tip with no service rendered. It is not my responsibility to pay your employees. It is clearly factored into the price already. Bad store. Mediocre food. Super high prices. Super slow service. Probably never returning.
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Marissa W.
Feb 1, 2025
I'm excited to have a Shake Shack closer to home! This location has a few parking spaces close to the door but it can be confusing to navigate. Ordering is mobile only - either via tablet at the restaurant or on your phone. If dining in, grab a number and be sure to get water/ketchup/napkins before sitting down. There is plenty of seating and an outdoor area that will be nice when the weather cooperates. Staff will bring your food to you (if you selected dine in and added your table number) or call your name for take out. My order took 13 minutes to prepare and there appeared to be two dine in and two take out orders ahead of me. I did not see food come out for 10 minutes and the entry started to get congested. Food seemed to come out all at once so I imagine there was a backup on the kitchen. I felt the wait could be improved but it was on par with other locations. Luckily, the food was fantastic. The burgers and juicy and the fries are perfectly salted.
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Zachary J.
Feb 9, 2025
I want to try and give a fair review. I use to like shake shack when I would occasionally go to one. Now there is one in my backyard. Obviously the food milkshakes and drinks are great. Ambiance is good, clean, and service is good. That all said it's not a good value, in fact it's bad. One Smokeshack, one plain single burger, chicken sandwich, 2 small fries, 2 drinks, apple juice, and one milkshake was over $63. Keep in mind these are not "gourmet" burgers, they are smash styled, thin patties. Delicious, but delicious for what they are. Might come back on days I'm feeling financially irresponsible or hit a jackpot. This all said, if the value factor improved this would be a top contender in the area.
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Bob S.
Jan 13, 2025
Over all the burger and shake were good, but ridiculously small portions for the price. My wife ordered a single scoop custard and by the time she got it, it was practically melted... seriously not nearly worth almost $5 a small scoop. Service was awesome. Place was small and crowded and noisy as you'd expect, probably because it's so new to the area. Nearly $50 for 2 burgers, 2 shakes and a melted scoop of ice cream. Definitely not worth the money.
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