Rachel's Roadhouse

I stopped here right after it opened and it was pretty good, so I thought I would try again. This time it was even better! I had the Rocky Mountains chicken in it was a huge serving. 2 full chicken breast topped with ham and cheese! I had a side of baked potato and a salad with her famous balsamic vinegarette blue cheese dressing. They should bottle that dressing and sell it!I had the usual desert of ho ho cake! Awesome!Our waitress was quick, friendly, and did a good job. This new location should do very well for this local chain; not much else close by to compare it to. They are a curt above the national chains for sure, and they have done a good job at maintaining a high standard. I'll be back again.

This review is 100% about the food. Our server Casey would receive 5 stars for her service. She was lovely.Full disclosure, we are not from the area. We live in MD and decided to stop at some place we don't have locally before driving home from our day trip. We ordered the stuffed shrimp appetizer, the topless Texan and the truck stop deluxe. We also ordered a daily special of burnt end mac n cheese to go because we couldn't decide. Our first impression with the appetizer was that it was a very good idea but it was super bland. The shrimp had no seasoning, neither did the cream cheese and there were only slivers of jalapenos in the cream cheese. Definitely not a popper. My husband and I decided to share the two main dishes because we wanted the same things. The topless Texan is considered a burger and does not come with fries/chips/sides. The burger patty was seasoned well but wasn't even the size of the slice of bread it was on. It had chili and nacho cheese, both which were just meh. Lacking in seasoning and flavor. It needed sour cream and green onions. The truckstop dish was meatloaf over a bed of fries and gravy. I don't know what to say about this dish. It was the weirdest meatloaf ever. It's more like pressed/canned meat. Zero flavor. Fries and gravy should be crisp, savory, and salty. What is going on? The American flag in the middle of the plate was not encouraging. If you are going to imply truckers/diner meatloaf, you have to deliver. We ordered the daily burnt end mac n cheese pasta to go. As I said, we live far away but wanted to try everything of interest. Today, we ate the mac and cheese. It was tasty. The pasta wasn't too al dente, and the cheese sauce was creamy and smokey. Sadly, again, the shrimp was not seasoned. I would have preferred chicken to the shrimp in this case. The sauce was smokey and creamy but not abundant.Do I sound nit-picky? Probably, but for the prices, I expect my food to be well seasoned. "Rachel" seems to be afraid of all seasonings, including salt. I was grateful for the $1 Miller Lite drafts but 100% disappointed with our food. We were very happy with our service. Thank you, Casey.

Today I went to Rachel's in Kittanning for their half price burger special. For 7 dollars I got a burger and chips, the Eggceptional burger was my choice. It was delicious and served the way I wanted it, medium well and no cheese. Our waiter Caitlin was very nice and attentive, and got our drinks and food to us quickly, so the service was great! The setting was great too. This was an ex Ponderosa buffet, and it was remodeled to the point where I couldn't tell this was a buffet at one point. I liked the old school decor and pictures on the wall, as I am a fan of all things vintage. I don't know why there are so many one star reviews as I think this is just as good, if not better than the Butler and Mercer locations.

I had lunch at Racheal's on Thursday and it was good. Some friends and I tried it Friday and it was awful. I ordered a prickly pear margarita, which I typically love. It came in a mule glass. The waitress was rude. The appetizer didn't come out. When our food came the waitress asked if we needed anything. When we informed her about the app. She just brought it out and didn't even apologize. Steak was like warm. The only cook burgers well done. (Frozen patty) We definitely won't be back.

Over the years I have been a frequent patron of all of the Rachel's locations. That being said, this is the second location in 3 weeks and the 2nd disappointing meal. The tavern chips, whole wings and fish sandwich were good as always. The chicken pot pie and linguine Alfredo with shrimp were both disappointing and would never order again. Service was also lacking on this visit but that is not typical.

Ordered the Fire in the Hole burger medium rare and it was cooked to perfection! So juicy, flavorful, and delicious! Will definitely be going back there. Service was great, the server was so polite, timely, and professional. The ambiance is amazing, lots of old black and white photos, antique advertising signs, and old military posters. Love this place!

The service was good, the food not so much. We have been there before and the food was good. We went there last night , Valentines Day and were disappointed. Our filets were undercooked and the crab cakes were frozen processed. After sending the steaks back , they were still undercooked. Not very good at all.

Use to LOVE eating here - but the last couple of times the food was horrible- don't think we'll return-

we experienced the worst meal and service there tonight. Waited 30 minutes for pretzels and they arrived cold. waited an hour for food, finally arrived and it was cold. Waitress couldn't keep straight what we ordered. I visit this restaurant regularly and i won't be back anytime soon. Talked with the GM and all she said was sorry. No discount no gift card to come back absolutely nothing. Don't waste your money or your time. beyond disappointing!

both service and food quality are just bad. our server didn't come to our table for at least 10 minutes after we were seated in addition to taking over 15 minutes to refill our drinks. Once we finally did get our food, the chicken in the chicken bacon ranch wrap had no ranch in it and chicken that appeared to be green. The all american mac had noodles with black spots (maybe mold?) on them. Overall very disappointed in this dining experience.