Jacksons Restaurant + Bar

We stopped by yesterday for dinner around 5:30pm on the way to Tanger outlet. We were able to get seated right away and because we looked at the menu ahead of time, we were able to order our apps and entree very soon after. The inside is pretty spacious with a big bar and a couple of seating areas. They still have their holiday decorations up which made it cozy along with their fireplace. Our portions of food were very large and everything was tasty. My only critique was that I wished the carrots and potatoes that came with the pork chops had more seasoning. We walked in at 5:25pm and finished our entree at 6:04pm so service was very speedy!

Service was amazing! Staff were so friendly. My husband ordered the special which was a blackened chicken pasta. He loved the flavor on the tomatoes in the pasta. The chicken was a little dry. The noodle choice didn't really hold the sauce well. He ate every bite though. I ordered a Caesar salad with a crab cake. It cost me $33. There was the butt end of the romaine lettuce and wilted pieces in my salad. I've also had better crab cakes in my life. It was full of crab & not a lot of fillers but they seared both sides a little too hard for my liking. There was an overpowering Smokey / almost burnt taste to every bite. The restaurant appearance is impressive but the floors & our table were sticky. Overall an over priced mediocre meal.

I stayed at the hotel next door! I ate here both nights! The first night I ate outside on the patio and had the 8 oz filet mignon with mashed potato and broccolini. The filet was ordered medium rare but came out medium or more but still had good flavor! The second night I sat at the bar and ordered the chorizo corn chowder to start. The chowder was excellent! The bartender recommended the calzone so that's what I ordered! Lots of meat and cheese but the crust was brushed with a hot honey glaze that was delicious! All in all, both visits exceeded expectations for a hotel restaurant!

We made a reservation for a Saturday night but probably didn't need one, as there were plenty of empty tables. The service and food were both top notch! We knew it was going to be a great meal when the bread and butter basket they brought out was the best we've ever had - three different kinds of bread, including a cheesy bread that I could've rated a whole meal of, as well as a regular butter and two special olive tapenades. We started with the calamari appetizer which was great, and for our dinners we had the crab and shrimp Mac and cheese (don't be scared of it listing Market Price on the menu; it was less than $30) and the hanger steak. Both were AMAZING! We also ended our meal with the chocolate lava cake, which was perfect to share.

I was excited to try this place despite reading some unhappy reviews on Yelp. We had reservations with family for 7PM on a Saturday. Right off the bat, the service was lacking, exactly what I was afraid of after reading reviews. It took awhile to get our drinks as well as refills on waters. Our whole table got appetizers and finished them before we even had a chance to order dinner. The timing on the service was very slow. The drinks were good but not the best I've had. The food was just alright. Good, but nothing that really stood out. I didn't like how there wasn't much variety with the sides that came with the entrees choices. I got the smokey ancho salmon with the pea couscous side - it was very underwhelming and I didn't like that it was served cold with the salmon, but that's just my personal preference. It was unique that the bread basket for the table had a variety of breads and spreads. That was a nice touch. The new bourbon ice cream they had was really yummy. Hubby and I shared a scoop of that for dessert and it was good. His dad got the cheesecake and shared with us. Also yummy but it's hard to mess that up. Overall, not a place I would rush back to. Really disappointed in the service, but I was prepared for that after reading other reviews. It was true for our experience as well. For the price you pay, I would expect better service.

Great place to go for drinks after a work meeting!!! It's got a nice outside area to hang out. I'd recommend it for sure!

Jackson's is a more upscale restaurant in the Southpointe complex. A very limited lunch menu on Saturdays. But that's ok, I went there for their Bacon Jam burger. It did not disappoint. It's a Premium steak burger with Swiss & Cheddar, lettuce, tomato, topped with Bacon jam on a brioche bun with a side of coleslaw and pickle. Bun was toasted, light, loved it. Burger was cooked right, I added caramelized onions, and poured Ranch dressing over it, as I usually do. Bacon Jam was yummy, chunks of bacon, very flavorful. A great burger experience, with a side of tasty, crunchy fries. Will be back on a weekday for their expanded menu.

I came here on a Friday night to meet a friend for drinks. There were no seats at the bar but were able to get seated at one of the high tops in the bar area. I am gluten and dairy free so I ordered one of the salads (modified) with shrimp. I stuck with wine for my drinks. We also had a nice time listening to the live band

Met friends for lunch on a very cold day. The restaurant was also very chilly. Our food was just average and mine a little over cooked. Our server tried to be accommodating but knew that some things she couldn't do anything about.

The food was fair but expensive for a Hilton Garden hotel restaurant; the photos don't show the real look of the restaurant.The entire facility is in need of a makeover. A little shabby!!