Common area
Cork and Ale
Front desk
street level lobby
Large room with exercise equipment
Common area
Lobby skylights
Lobby chairs
Lobby skylights
Coffee
Common area
Lobby skylights
Ping Pong
Common area
Room 5118 at the hotel (I had laid on the bed before taking the picture)
You can change the color of the light above
The lobby. Very nice open space.
Lobby
Marissa B.
Nov 14, 2024
A hotel unlike any I've stayed at, as the lobby is on the 5th floor and all rooms located on the 5th & 6th floors. The reception desk staff were pleasant upon check in and check out. The hotel does not offer free parking but they can validate your parking for a specific garage and give you a rate of $29 per night. We did not know this but already parked in a lot which a lower rate. The rooms are clean and spacious, with high ceilings. Comfortable beds and seating. You are also provided exercise equipment in room. I did wake up in the middle of the night as someone was yelling outside for 15 minutes, so be aware if you do have a room located street side you may deal with some noise. This is not something the hotel can control, but just wanted to mention my experience with this. Breakfast is not included but can be if you pay extra. We did not. Overall a nice and clean modern hotel. The lobby areas and hallways were very spacious with lots of seating. They also had a game room and exercise room.
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Roge S.
Aug 28, 2024
I'm surprised that there are so little 5-star reviews. I stayed here four nights recently and had a wonderful stay. People complaining that the hotel is hard to find and that the lobby is on the 5th floor? I don't understand the problem. It's clearly marked on the outside, and they have an actual video screen telling people to go to the 5th floor.The elevators are not slow and they worked fine for me.The place is spotless. Clean, natural light, huge lobby to hang out in, have a meal, drink, whatever, it's great. There's three different kinds of ice water dispensers in the lobby. The room was big, air conditioned, quiet, huge shower, flatscreen tv. There's an ice machine with filtered water in the hallway. And the location is great. So, ya, if you are looking for a hotel in downtown Pittsburgh, look no further.
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Kalyn E.
Oct 7, 2024
The layout is a little different being on the 5th floor, but everything is clearly laid out and easy to navigate. The lobby is huge and there so much natural light! Some rooms can be a bit of a walk, but I really didn't mind. The room itself was so nice!!! Perhaps one of my favorites! I LOVED the addition of the exercise equipment in the room! Absolutely brilliant! Bed was comfortable. Would absolutely stay here again!
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Dani G.
Aug 10, 2024
After staying here for the last two years when we come for Barrel and Flow my father and I won't be coming back. My dad always adds me to the reservation when we travel because we come from two different states. Once I arrived and tried to check in, a larger unfriendly man attempted to assist with my check in. He very quickly and rudely told me I wasn't on the reservation and wouldn't be allowed to check in. He also sternly told me that there was no way for my father to call, email, anything to get the confusion cleared up. My father attempted to add me again on the reservation via the IHG app and it was showing in the app that I was added, but the large unpleasant man said he couldn't go by the app and that it needed to show on his end on his computer. The rude man then explained that this happens a lot and there is nothing he can do. So due to technical issues with IHG i would be unable to check in. Beyond the fact that this man was rude and unhelpful, the bar area was infested with fruit flies. They even had an apple cider vinegar bowl on the end of the bar with tons of fruit flies already dead inside. After I realized this man and this location was not going to help or suggest any alternative we were able to cancel, get our rewards points back and booked at the Hotel Indigo instead. Daniel who worked at the front desk at this location was amazing! Helpful and quickly got us into a room after a long day of travel. Avoid the EVEN hotel. The staff is very off putting and the cleanliness level leaves much to be desired.
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Jordan I.
Nov 9, 2024
Horrible experience!! Staff is very unwilling to help. When speaking to any staff member, it seems like it very difficult for them to email and help without grief. Make you feel like it's a bother to ask for anything or answer a question. Would stay at a motel 6 before ever coming back to this hotel
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Sherry M.
Feb 23, 2023
Quick trip for two nights. The front desk person Kevin I believe his name was friendly, efficient and polite. I like the idea of safety from the rest of the public which doesn't allow just anyone to walk in. The layout is great. The fitness theme to work well for them. I was disappointed that it was family or kid friendly. The rooms are health and fitness oriented as well. Definitely recommend to everyone look for a quick stay in down town Pittsburgh.
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Andrew W.
Apr 18, 2024
Shockingly inexpensive for a hotel in the middle of Downtown Pittsburgh (maybe because it was a Tue-Wed stay.) Room was nice, bed was soft, pillows weren't great. Didn't partake in the kitchen or bar, but bought a small bag of Cheez-It and pink lemonade for almost $10. Staff was friendly. Would consider staying again.
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Lauren O.
Oct 4, 2022
We were going to a Steelers game so opted to stay here since it was a little less expensive than the accommodations on the other side of the river - still pricey though. After navigating through the lower entrance and making your way to the 5th floor for registration, you are greeted with a really large, open lobby space. All the employees we encountered were very friendly and nice.While the room was spacious and there were some cool features like a color changing light highlighting the wall above the headboard, there were some oddities that weren't exactly our cup of tea. About 1/3 of the room is dedicated to workout gear - stationary bike, yoga ball and mat, resistance bands, etc. The only window in the room was in the far back of the workout "hall" and it faced a dreary, concrete courtyard that didn't seem to be part of the hotel so there was no natural light at all, making it hard to wake up naturally in the morning due to the constant darkness. There was no closet so no hangers or iron and a fridge but no microwave. The room was clean though.The breakfast was a small menu served in the lobby and while there were some trendier options like avocado toast, really no basic options like eggs and bacon. We ordered one avocado toast and after 45 minutes, had to cancel our order (along with another table) since we were on our way to the game. There were maybe two other tables waiting for their food too so it didn't seem overly busy that breakfast should take that long. There was a coffee maker in the room but if you helped yourself to the basic drip coffee downstairs, it was $3 for a small cup.The location is in downtown Pittsburgh so you could walk to some areas of interest, even to the stadium if you were up for a longer walk but I'm not so sure I'd want to be walking around the hotel area at night.Overall, a cool vibe in some aspects, just not totally our vibe. Not sure I'd stay there again, especially for that price. Maybe if we were into working out, I'd feel differently.
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chris m.
Jun 6, 2024
the hotel is interestingly appointed. big lobby lots of places to hang out. spacious as heck. friendly staff. we had a couple of good hours at the bar last night.the elevators are weird. very quiet. one of two always not working. the lobby is not on street level (L) but on floor 5. the hotel is o two levels only. take the stars to floor 6 in the middle of the lobbythe rooms are spacious and have work out equipment. very handy. beds comfy. housekeeping forgot to fill the soaps which was very very inconvenient while in the shower!liberal outlets was excellent.and, of course the location in pittsburgh is brilliant. right smack near market square and a short 10 min walk to the cultural district - probably 20 min to PNC Park. all flat or nearly so.parking is $29 if u pay at the hotel; $28 if you pay at the garage across the street. weird. the hotel should charge $15!!!! other parking would be on street.all things considered we'd come back.the rating is a 4 because of the elevator slowness and outage; and housekeeping not paying attention. the problem with a small thing like no soap is ... it reflects on wider aspects of the whole room! you wonder 'what else might be unclean or broken but look okay?'
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Susan M.
Dec 9, 2024
This is a great place to stay. I found it very clean , relaxing and a good location. The staff were very nice and helpful. My only complaint was the breakfast we had. Apparently the chef didn't show up so whoever cooked was not experienced. Otherwise, nice stay.
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