Chef and I Catering

Not successful at accommodation allergens. They told a gluten sensitive person at our wedding that all of the pasta was gluten-free when it wasn't, which could have literally killed two celiacs at the wedding. Their vegan supplied dish was not a sufficient meal and the guest had to basically bend over backward to finally have it brought to her. For their most expensive station style event with all of the upgrades we expected better attention to detail and white glove service, not for people at a pasta bar to be trained how to cook directly in front of the bride. Bare minimum is not causing serious allergen reactions to by guests, and even after meeting with them in person, multiple calls, and filling out all their forms, they were unable to accomplish what I told them was my top priority. And even after extensive apologies from the venue the caterer has not bothered to reach out. If you choose to use Chef & I, I would recommend waiting to give their automated 20% which for us was almost 2k (which is unclear whether goes to the proprietor or the actual minimum wage employees) until after you experience their service. At no point was interacting with this caterer easy, they felt incompetent and rushed through our tasting like we were on a factory line worrying about who was next or who was before us. It didn't have the attention to detail and care that every other vendor associated with Lingrow Farm did. They were very happy to say no or argue about every accommodation we asked for, even though we paid for nearly every upgrade we could. They can cook, but their customer service made me wish we had chosen National Public House instead. The wedding vendors we interacted with at every stage from our photographer, to the venue, to wedding dress shops all made you feel cared for and special even though they see hundreds of clients a season. The Chef and I made us feel like we were a burden to ask simple things that I think should easily be baseline for any business serving people food. Let alone any other requests they rejected, like making signs to indicate allergens on their stations, serving five of our guests the non-alcoholic cider we'd supplied, or supplying the one vegan guest with a meal that had plant-based protein. Their mantra was "No sorry we don't do that". I'd expect that from a McDonalds, not a luxury catering business being paid multiple tens of thousands of dollars.

This caterer is a pleasure to work with and their prices are reasonable. The food is absolutely delicious and their service is second to none. I used Chef and I at an event at Soldiers and Sailors in Pittsburgh, and I was not disappointed! Everyone at the event complimented me on choosing this caterer to provide the menu for our event. I highly recommend them!

The food was okay. Other than that, they are horrible. Very difficult to get in contact with. Tried to make payments multiple times but they refused to take any, then called me a week before my wedding and said if they did that receive the full payment they were not catering my wedding. We sent the full payment to them, the check was cashed and the lady informed me that they never received it before talking to the owner. All of my emails went to her "spam" folder. It took a week to get a response. And they never answer the phone. Good luck!

One word: Horrible! Please save your money and taste buds. If I could give zero stars, I would.

We had heard good things about the chef and I So we wanted to use them to cater our small wedding. We sent our initial email with guest count and what we were looking for, apparently if you aren't having over 100 people they really don't care. I received no follow up email so I sent another one only to get a reply back from the same person that they didn't know what I was talking about. When I told them we no longer needed them we found another vendor we got an email from another employee saying that they had got back to my emails so I sent a screen shot For proof they didn't. you Can't trust someone who doesn't get back to you they probably wouldn't even show up the day of the event.

We used Chef and I Catering to cater our Professional Development Day. A full catered lunch of Chicken Romano, Shrimp Alfredo, Roasted Red Potatoes, Green Beans, Salad and Rolls. Our employees raved over the food. The service was wonderful from beginning to end. We would definitely use their services again!

Great people to work with. The stuffed cabbage was terrific. Lots of food at decent price. They do what they promise