Back in the day when Herlocher owner the multiple CC Peppers locations in town, it was *THE* place to find the best cheesesteaks and subs. Almost everyone in town loved CC Peppers.Fast forward to today and you have a sloppy, rude owner who hired burnt-out, equally sloppy and rude staff. Cold cuts are typically at the end of their life, the lettuce is often littered with wilted/brown bits, and the grill used to make your cheesesteak isn't cleaned very often. Also, I've never seen the staff wash their hands after handling dirty stuff, so I'm surprised this place hasn't been slapped with a health code violation.One annoyance is that back in 2022 they had their own masking policy when everyone else in town stopped masking requirements due to township recommendations. I had no problem wearing a mask back then if a shop owner requested it. But if you forgot to bring your own, they wouldn't even give you a disposable mask. They'd simply refuse service.Another annoyance is that this place used to only take cash. They were one of the few hold outs to switch to credit/debit cards not too long ago. And even with cards they're weird about it. They have a card minimum and I swear they bought their card machine used as a relic of the past since it takes forever to run it and print you a receipt.A final annoyance for me is the way they have you line up and process your order. It's not friendly, as it's more akin to a Seinfeld episode than anything inviting. You can't see the toppings, you have a giant menu on the wall that you can't view ahead of time until it's your turn, and the staff expect you to order everything in their own way. Don't even think about asking them a question unless you want to get chewed out for it.But besides the annoyances, what drove me away permanently was the increasingly worsening sanity conditions combined with the extremely rude staff. When the staff look at you as an inconvenience instead of a valued customer, it's time to stop giving them any money.
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"OMG. I am eating the menu and wishing I lived in The Burg. It's pouring outside, and we are staying close to AGH, but I need my Peppi's fix. I chuckled at a sign that said, "Wrong door, rookie." We got our usual, the Roethlisberger. But this time we also went for the Santucci, aka #27. Such a sensation in my mouth, sloppy, spicy, gooey, and filled with lots of stuff. Lots of meat. Order in advance and remember it is a cash only place. My wish, I wish they opened earlier . I still have cash left, and I want to take some home. Love Peppi's."
