Betsy Ann Chocolates

Betsy Ann Chocolates opened in 1938 and hand-makes chocolates and some candies. Customers may purchase the chocolates and candies at this factory store, at retail locations (in Pennsylvania, Ohio, New York, and West Virginia), through the business's website, or through organizations' fundraisers. My husband and I visited this factory store one time. When we entered the store, an employee greeted us and asked if we needed any assistance. Some of the flavors of chocolates were not labeled, so I recommend that the store add more labels. The employee did answer my question about a particular flavor. This store had many display cases and shelves of chocolates in flavors such as chocolate truffle, cherry cordial, caramel, peanut butter, pecan, cashew, butter cream, pretzel, coconut, Oreo, etcetera. I also saw some candies such as gummies, licorice, and taffy. My husband and I picked out five chocolates for a total cost of $33. The employee promptly rang up our purchase, thanked us, and wished us a good day. At home, my husband and I ate our chocolates. Here are our ratings:Chocolate-covered mini pretzels - 3 stars - I thought that these chocolate-covered pretzels tasted *very* buttery. Peanut-butter cup - 4.5 stars - This chocolate was a large size and looked as if it could have been poured more neatly. I did enjoy the flavor of the peanut butter.Bag of bloopers chocolates - 4 stars - This one-pound bag contained an assortment of imperfect chocolates. I felt happy that a cherry cordial was included, and it seemed to contain crystallized sugar. Some other flavors were nut clusters, peanut butter, coconut, pretzel, etcetera, and they tasted good.Cordial strawberry - 5 stars - A cordial strawberry is covered in chocolate and contains much liquid. According to the business's website, a cordial strawberry is made from a cut piece of strawberry that is dipped in liquid fondant and then chocolate layers. I thought that this piece was a large size and that the cordial was a bit messy but very flavorful. Milk-chocolate bar - 4 stars - My husband ate this 3.5-ounce milk-chocolate bar, and he said that it was good.

Betsy Ann Chocolates are delicious. So fortunate to have the factory store near our house. The people who work there are always so nice. They have a broad selection of the common things that Betsy Ann's known for like candy bars, pretzels, truffles, etc. Anything we've purchased has been delicious. Recently, they had bags of giant truffles on sale for $12.99. It was an amazing deal and they were delicious. If they have an odds and ends bag, you can get a good deal and sample a few different kinds of deliciousness. I also like to see the things they create for the holidays. They're always so cute. My only complaint is the prices are a bit high for a factory store. Typically, when you go to a factory store, prices are cheaper. They really aren't for most things.

I went too Betsy Ann Chocolates on a recommendation from a friend.I ordered several dark chocolate covered treats.They where really good and I would go back again.I did find the pricing too be a bit high in comparison too other chocolate places.I can not say it is the best chocolate I ever had like the other yelper reviews, But it is good.The staff where super friendly and very helpful.I also found that the selection was a little lacking.I would of preferred a larger variety of different chocolate truffles.

I've been here twice and both times been under-impressed. The service seems fine if not very friendly/welcoming either time, and the chocolate offerings seem below average and incredibly overpriced. I've never seen a box of truffles that cost $95 in Pittsburgh in my life. Yes, it's an extra-large box, but you can get a medium size box of the best truffles ever at The Speckled Hen (granted, it's a bit of a trek) for $45-ish and small to large boxes of similarly-constructed truffles at Anderson's for $13-$50. The chocolate is good, but I definitely wouldn't say better than Anderson's which is both less expensive and stocks 10x as much product. I appreciate small businesses, but I do feel like there are similar, better options in the Burgh.

For many many many years our family has been a big fan and customers of this delicious chocolatier. Even when we have lived in various places outside of Pgh, we often stop in while visiting the area to get our fill of this fine chocolate. Mine is anything with their milk chocolate on or in it. A few solid bars of chocolate often accompany each of us on the way back home. At Easter, my fav. item is the peanut meltaway milk chocolate eggs. Very creamy and smooth. I am hooked on them. Besides this, the staff is always pleasant and helpful. Thank you for running this fine business and keeping it as part of the West View/North Hills tradition. Kudos to you all. (PS- the only item I am not too fond of is the regular peanut butter eggs. Sorry, they seem like they are peanut flavored corn syrup filled). Looking forward to stopping in soon again to stock up.

Smooth, rich and dreamy creamy!!I have been a big fan of Betsy Ann and only purchase their chocolate. I receive excellent customer service and never had a problem with their products!

No doubt the chocolate is delicious. I began my quest when my brother bought my mother a box and I had some of her mixed chocolates at Thanksgiving. However, after spending $180 for Christmas on my daughters and granddaughters and myself, I am sorry to report that the boxes of truffles and mixed chocolates pretty much weren't "mixed". Don't know what happened on that, but there were maybe 4-5 types that were repeats throughout the entire box. This is not what I signed up for. I had told my sister about this chocolate and she bought a box for herself and had pretty much the same experience. My daughters also. I bought cashew poke alongs and truffles for one granddaughter and chocolate covered pretzel bundle pack for another granddaughter. I had the chocolate covered cherries (they could not make a mistake on those) and truffles (maybe predominated by three different types rather than the 8 or 10 different kinds I thought I would get) and I had the mixed chocolates. So, might consider again in the future on a good sale but right now not feeling it.

The BA chocolates came to our family as a Christmas present, a box of mixed milk and dark chocolates and a box of milk chocoate meltaways. Outstanding! We have high expectations from chocolate candies, examples being Mueller in Philadelphia and Thomas Sweet in Princeton. Betsy Ann chocolates were right up there with the other two. A thank you note is on its way to the family members who so thoughtfully treated us.

My family has patronized Betsy Anne Chocolates for years. We absolutely love their chocolates, especially the truffles. Today I visited the store in West View. Unfortunately, their Covid19 precautions were below par! One of the salespeople and another customer were talking, without wearing masks, discussing how they don't wear masks anywhere! This same salesperson then proceeded to assist a customer. Without a mask, she chose unwrapped chocolates out of the case for the customer and weighed them. I enjoy Betsy Anne Chocolates but not at the risk of Covid19. Please don't shop here if you value your health more than chocolates.

I ordered 4 pack giant peanut butter cups on line through Macys but it was shipped in Betsy Ann Chocolates box pretty gold box received sealed in plastic factory sealed I opened it 10/1/21 & I was disgusted inside there were 2 missing peanut butter cups and 2 crumbled wrappers someone ate 2 and left the dirty wrappers! I contacted Macys there were going to send out a new box but never did! I called Betsy Ann no cares given just the 3rd degree and denial!!! Karen Paras couldn't care she was argumentive even claiming Macys employee ate it but it came from Betsy Ann box fully shrink wrapped. Worst thing I got Covid on 10/5/21 probably from their lack of care on the assembly line dirty workers!! Don't buy from them see below response from Karen Paras! She even tried to blame the shipper but it was sealed outside shipping box was ripped open by my son while I watched him open it and to think I was so excited to get the chocolate!!!Dear Fran, thank you for your email which was brought to my attention.  I have reviewed it and can honestly say the employee packing, put the lid on the box for break/lunch or end of day instead of keeping it with the unfinished stack and it was sent to be shrunk, case packed and put into stock.  No one is permitted to eat any product while in production and can only eat in a designated area, we are a certified facility.   We asked that you contact Macys because the outer box looked damaged and we sometimes find out that the shipper pulled contents out of the box.  Also,was there anything else inside the (shipping carton) beside the slip/and candy box?  bubble, craft paper? Or just the packing slip and candy box?I will gladly send another box to you if you still like.  I understand that you feel that someone ate the product, but if the package was shrunk, they just did not place it in the unfinished pile.  We hope you can understand and apologize for any inconvenience.Wishing you a Sweet [email protected] Perry HighwayPittsburgh, PA 15229(T): 412-931-4288(F): 412-931-9777