Charley’s at The Lakes

Oh Charlie's....what happened?Our first experience was very good, but the last few times we've been in has been less than desirable, with walking out the last time , when we were ignored for about 15 minutes after taking a seat, on a not so busy evening. I'll try one more time, but I'm not expecting a different outcome. The Links in the Vista's isn't too far and offers great service.

My wife and I were married at Charley's at The Lakes. We could not have asked for a more perfect evening. Owners Kelli and Sal worked with us to ensure everything we wanted was provided at an extremely reasonable cost. They helped put us in touch with one of the bands that plays there, a baker for our wedding cake, and a decorator. On the wedding evening, all the staff were professional and attentive to our guests. The buffet was wonderful and plentiful. We received many compliments from our guests and everything went off without a hitch. The restaurant had plenty of seating for our party of 80. I highly recommend Charley's at The Lakes for Lunch, Happy Hour, Trivia Night, Dinner, and Private Parties.

Two points of rebuttal to your response. All of our group was present before 6PM which is of minor importance because we actually said that we were not waiting for the last of our party to arrive. Secondly, my wife and I were billed separately and I left a 20% tip. At least be honest.

This is a local place on a golf course. Very friendly staff. Just very local. Establishment has been rebranded quite a lot

Food is ok, service is terrible. Definitely favorable to golfers who smoke on patio and as door opens smoke comes into main dining area. Ask to sit in front room much brighter and nicer in my opinion but then you r taking a chance the waitress will ever check in with you after she drops food off! Made reservation for a party of 12 on a Wednesday at 12:30. No one else in the place (except patio) tables weren't put together snd table wasn't set up. Silverware only arrived after food delivery and we had to ask for it. Most in party agreed not a place on our list for monthly lunch even though we live in WB and would live to support them we are headed back to the Links Grill at the Vistas where you know what to expect. And have attentive waitress who doesn't just hang out talking to golfers on patio. Oh and don't forget if you charge your meal you must pay a sur charge.

Food is good. Drinks are good. Service is very lacking. I have waited to write this review after trying the place multiple times. Servers often seem disinterested in their customers.

Great place for chicken Florentine, Shrimp Scampi, Salmon or Steak. I also enjoy their fish tacos and sliders. Actually everything I've tried has been delicious! Excellent friendly service, hear a band or enjoy a specialty night of Karaoke or trivia. Lots of fun!

My wife and I really always enjoy the friendly service and food that never seems to disappoint. We have had a few of the waitresses Mikele, Felici, Marissa and Taylor and have all been very accommodating and very friendly. Burgers, fish and chips are great and they also serve up a great breakfast that is bomb! Omelettes are great! I believe we have been to this place about 9 or 10 times and have had a great experience every time. All the windows over looking the golf course and sunsets makes it a nice relaxing place to visit as well.

So I have gone to Charlies a few times. I decided I would bring family and friends tonight. We arrived at 5:15. Our drink order was not taken until 6:15. Food did not come out until 7:15. Our server, who I have had in the past, stated she was the only server working tonight. When it was 2 hrs and we still sitting outside getting cold and no longer hungry, I asked if I could speak to the manager. When a manager /owner(female) came out , she stated it took a long time as they did not have enough help with servers or in the kitchen due to fact that the customers were rude to the help and so the help quit. ???? We had not been rude, we simply were stating it took over an hour to get our drinks ordered and another hour to get the food. The manager/owner continued to stand there wanting to argue repeating it was the customers fault. We asked her to please bring the bill so we could leave. We gave our credit cards and while waiting for the receipts, another manager/owner (male) came out and told us we didn't need to come back. Seriously? Of course we won't be back. To have terrible service , then add to that ,be blamed the service was bad due to rude customers? We were 6 people all over the age of 65, hardly the fighting kind. A respectable owner/manager would have, should have , simply said, " I am so sorry we were short handed tonight. We should have told you the wait could be long. Please let us make this up to you the next time you come. Let me offer you a nice desert. Not here. It was , the customers are awful and please don't return... Truly one of the worst restaurant experiences I have ever had in my 66 years! Thankfully Links Neighborhood Grill is down around the corner from them and their service is impeccable and their food is great. .P. S. And by the other reviews, we were not the only guests that had the same experience. Avoid this business

We never got to the food! We waited long enough and I told the server to forget it! Others were being served first even after we ordered before them! Tried to order before all the golfers piled in before noon! No sense of urgency from the server and whoever the chef is in the kitchen! We were seated on the patio! We have no desire to go back! There has never been a decent restaurant at the beautiful location! It's a pretty cheesy place pardon the pun! This neighborhood tolerates it because of the senior community! The whole restaurant and bar needs to be gutted and modernized! Still living back in the 70's here! Perhaps a nice open bar up against the window and get rid of the dorky 10 inch TV! Goodness!