PCC Community Markets - View Ridge

Wow-- never in my life have I been accused of shoplifting until this evening at the PCC in View Ridge today, Saturday, March 20th about 7 pm -ish! I am from out of town on an extended stay in Seattle. I took a long walk this afternoon, in the rain and ended up nearby so thought I'd pop in to dry off and look around though I had no intentions to shop. I had no handbag as I was in exercise mode and I suppose I may have looked somewhat like a wet dog given I got soaked after walking for over an hour. I am a regular at PCC since being in Seattle for the past month and a half.So... I'm meandering around the store, checking things out, as I said I wasn't there to shop but it was a nice break from the rain, and thought I could grab a snack. I picked a couple of things up and then decided against buying anything as I had a 20+ block walk back home with a bag. Lo and behold, as I'm leaving a woman is standing in the doorway blocking me from departing. She asked me to empty my pockets! In shock, and horror- I have to do this! I have to be treated like a criminal? I repeat- this has never happened to me before, in my life. The woman said she was viewing cameras and I put things in my pockets. Okay I am writing this in continued mortification and astonishment. After this woman saw that I have nothing in my pockets she walks away. No apology and that's that. I leave. I am feeling like anyone would feel in that situation--assaulted. Wow.Awful. Shame.

True to form, PCC offers an abundance of fresh produce, enticing "healthy" treats and prices that make it somewhat improbable for the majority. We love coming here (and to other locations) to enjoy the free piece (single serving) of fruit/vegetable available to little ones shopping with their adults. The produce always seems fresh and clean, very seldom ready to go off in a day or two. The dairy products are a go-to for us, as they are sourced amiably from trustworthy companies.

Rude, dishonest, slow as tar staff that can't help you, answer your questions, or take accountability, but perfectly willing to give you attitude while lying to your face. Ridiculous store with ridiculous prices, I won't be back.

Never bought in bulk and of the 2 items I purchased I didn't write the " bulk " code.Heather was nice at first until she saw the first item didn't have a code. She started to scold me saying she can't be expected to know all the codes and why didn't I write it in. I said sorry, she berated me ( like a 8yo ) for a second more until she saw the lil bag of spice. She chuckled in a ( your an idiot) way and started in once again....codes. The she said " well noowwww you know I guess" then stopped again and continued " are you visiting?!...are you new here?" Like her brain could not believe what I moron I was. I already had a bad day and bit my lip, ignore her and get the hell out.All she had to do was explain for next time not make me feel like a fool. Bless you, Heather.

I still remember the days of the ancient PCC at 20th & 65th when I lived in Ravenna many moons ago. This was well before the days of Whole Foods, Trader Joe's, Sprouts, and Amazon Fresh. It has become much updated and has expanded with Seattle locations including Aurora, Green Lake, Fremont, Ballard, West Seattle, Central District, Columbia City, Downtown, and View Ridge. There are also locations in Bellevue, Bothell, Burien, Edmonds, Issaquah, Kirkland, Redmond. I was out and about pricing bread flours at Metropolitan Market - Sand Point, Whole Foods - Roosevelt, and PCC - View Ridge. I was also specifically comparing Cairnspring Mills flours retail prices versus mail order. This was not available at my neighborhood Central Market/Town & Country in Shoreline and definitely not at Safeway!I determined that this particular PCC site had both a selection of this locally grown and milled flour, plus bonus the 2.2 pound bag I selected was on sale! Bonus if you have little ones, you can buy items for a picnic al fresco to enjoy at a well maintained park and playground across the street.

I just paid $6 for 3oz of basil which comes in a plastic container that can't be recycled. Awesome. PCC is obscenely and unnecessarily expensive even for a co-op. They've increased prices 100%+ in 3 years AND reduced the member dividend. Why even bother with them anymore? The OILY reason I came here is because the Safeway didn't have produce that wasn't covered in mold and rotting.

1 Star Yelp uses last Review.Customer Service is Non Existent at this store. The shorter male manager is Rude, Accusatory, Does Not follow Through. Speaks to Customer as if the Customer is a criminal, His Body Language is Police Mode. This Manager needs Training with Customer Service Skills. A small Problem was not even Followed Through.Heather also needs Skill Training. Heather spilled a liquid item, then went off on a drama rant for 5 minutes. It was Insane. All she had to do was take a rag, wipe up the liquid, wipe again with wet wipe and be done. 1 Star. Yelp uses last Review.

I felt compelled to write something after reading some horrendous reviews. This is my neighborhood PCC that I visit several times a month. I have lived in this neighborhood for 13+ years. I wanted to point out that this store is always clean, always has fresh produce and as well stocked as it can be during a pandemic. I come here mainly for the bulk spices, milk when I run out last minute, fresh produce or delicious almond croissants for my staff when I work a Saturday. The employees are helpful when I ask for help. I took one star away because it is expensive but that means PCC is (hopefully) paying a living wage to the employees and helping us eat local. I support local businesses and we should all do this when we can!

I've been living in the Ravenna area now, after having lived on Capitol Hill for decades ( Taking care of my elderly mother). I've always enjoyed the low key atmosphere and love the deli department, though, bit pricey. But yesterday I was treated to such a traumatic situation at this co-op, and now don't feel safe going there ever again. I was standing in line, minding my own business, buying a tomato and tuna fish. You'd think one would be secure buying tuna fish. I was behind someone being checked out, I placed my food on the converter belt and waited my turn.I could feel someone right behind me, huffing and sighing for some reason. I stepped two steps away to admire some flowers and looked back, her face was red and expression exasperated. She spoke- " What are you going to do with THIS. CART? Huh? I thought, after I get checked out I'll put it back! Her anger concerned me, so I just made a gesture, meaning that.That was it for her. She gathered up all her might, and with great force launched,my cart across the store, it nearly toppled a child, it went flying past the produce area to the back wall. Now her face was bright red! I stood, stunned.? Was I supposed to leave the line and put it back before I got checked out? Everyone I saw had a cart in front or behind them as they stood in line. My cart made zero difference in terms of how fast the line went! But her rage! I've worked with the public for decades, all over this city, been screamed at by struggling homeless men, crazies etc, maybe it was more shocking because, you know, Wedgewood. When I could speak again, I told her "you have to chill out", at which point she called me a "bitch", I asked, "did you just call me a bitch"?" No," she raged, " I called you an OLD WITCH"! This, for tuna fish? I didn't know what she was capable of and got scared, asked to speak to a manager, that old chestnut. A young girl approached, very nice and sweet, and unfortunately, all I could say at that point was "do I look like an old witch"? I mentioned ageism, it really is hateful and meant to de-humanize people in the worst way. The manager was nice but she didn't come close to helping me to ever feel safe shopping there again! I hate to say this and am sorry it's needed, but this store needs a security guard! If this had happened anywhere else, taking someone's property and using it as a weapon of mass destruction, followed by ageist and bigoted hateful slurs, for no reason, theyed be ESCORTED OUT OF THE STORE, and told not to come back to the store for a few months! I was upset all night, had vivid dreams about being violated, because that's what happened, and a sweet girl handing me a few flowers ( sweet) felt insufficient for the drama at hand. She never asked me what had happened, or took my phone number and looked into things, the woman behind me just loaded her groceries ( with her CART) into her SUV and laughed as she sped by me walking home in 90 degrees. Lesson being- just because this store is frequented by wealthy matrons in flowing dresses, mental illness is dangerous here, too. Or unloading rage and putting customers in danger ,to feel better after dumping on them. Whatever. I wasn't protected, listened to,and the perp faced zero consequences, because she's a rich white woman.So, had she been a poc, she'd be locked up right now, I'm not being overly dramatic, either. Someone in that store needs some muscle, smarts, and professionalism. The few flowers that made it home were thrown out, as I prepared for the first of many nightmares I was treated to- because I wanted a TOMATO! People are crazy these days, obviously, so do SOMETHING ,the next crazy could be armed by something like a GUN, and in response, would you give the victim a few old FLOWERS? So invalidating, tone deaf, and patronizing, customers just need to , forget "feel", they need to BE SAFE.I've gone on way too long, but since no one cared to listen when I was in danger, I guess I'm doing it here. I don't know when I'll feel safe enough to go to any store again.GEE, THANKS.

If I can rate zero star, I would. I ordered food online twice with PCC. Orders were not only delayed, but they were hanging. Both PCC and its third part company did not know what was going on with my order.I talked to the lady in PCC store customer service located in 11615 NE 4th St, Bellevue, WA 98004. She talked too much trying to argue with me that that is not her business or PCC's business and I had to contact the third-party delivery company for my order. I asked to talk to the store manager. The manager basically had the same attitude of not willing to help and not care about my order at all/what was the issue with my order.Eventually, I had to try to find the phone number of PCC third party to cancel my order. I shopped in store in PCC store on 116th regularly since this store was newly open. Today, the experience I had with PCC was VERY BAD. From now on, I will not shop at PCC at 116th both online and in store.I do not recommend anyone to shop online or in store with PCC.