Zen

Atmosphere is nice. Service is good, really nice people.Food is very bland. Ordered Szechuan beef, no flavor. Wife ordered Shrimp in pepper sauce. Tasted like they forgot the pepper. Again, bland and no flavor. Lo mein was awful. Spaghetti noodles in soy sauce. Worse Lo mein I ever had. Could have got better Chinese food at a local carry out.

This will be quick.... this place is overpriced and mediocre at best. The service is lacking. I had to ask several times for refills that kept being forgotten. I wasn't told refills were not free on sodas. At almost $6 a soda, give me a bigger glass and not a 5oz. wine glass of mostly ice! Sushi is comparable to grocery store bought sushi. Panda express taste so much better and I question if some of the food was brought in by Panda Express. Dessert is pretty, but don't be deceived. Zen please improve the quality of your food or lower your prices to the level of mediocrity it is and train your employees to be more informative and attentive. Maybe the servers don't work as much as they should for tips because 20 percent gratuity is already included on your check. Another strike against this place....

The service provided by the servers was exceptional, as they were attentive, quick, and efficient. However, the overall rating of the establishment suffered due to the quality of the food. Personally, I found the food to be both overpriced and lacking in flavor, with the exception of the bock choy which was quite tasty. Unfortunately, the salmon nigiri was particularly disappointing and did not meet expectations, especially considering its higher price.Additionally, it is worth noting that if you plan to visit Zen, it is advisable to simply walk over rather than relying on the RSVP app for accurate information. During my visit, I was the only customer dining at 9pm, and the restaurant unexpectedly closed early while I was still there. Interestingly, my coworker and his wife had made reservations for 9:15pm through the app, but when they arrived at 7:30pm, they were allowed to dine earlier as there were no other patrons present. They also agree'd it could have been so much better and would not try it again.Given my experience, I would recommend exploring other dining options within the hotel compound if you have the opportunity to do so. For the restaurant, I would recommended reviewing the offerings you have and the quality of those items. Maybe have some blind studies on the menu, ask a local Yelp team to host elite evet to get honest feedback.

This is a fine place for a hotel meal, just don't be the last table seated.We were staying at the Omni, and we were having such a nice time that we decided to cancel our off-site dinner reservation and instead eat on campus. I saw that there were plenty of reservations available later at night, so we just showed up at 9:40PM (per the sign, they are open until 10PM but only seat until 9:45).The restaurant is dark but clean-ish feeling, although there were a lot of un-bussed empty tables as we walked in.We started with the dumplings and the edamame. My husband had the miso soup and ginger salad. My kids had kid meals (nice that they at least had tempura shrimp and tempura chicken, teriyaki chicken and sweet and sour chicken instead of the usual sliders and mac and cheese). I had the pork belly, and I thought it was pretty good, although it could have been seared more.I know we were seated late, but as this is a hotel restaurant, I thought they would be more chill than a non-hotel restaurant. Nope. The kitchen was closed by the time we finished our meals to the point that the server told us we could not order dessert.

After a long day at Universal Studios, we went back to the hotel to enjoy a meal. The food was seasoned well but pretty average. I did like the sea bass quite a bit, so I had to add a star for that. The service was great. Our server was very personable and nice to talk with. It was quiet while we were there but would probably be average noise level at dinner rush time. We came in about 30 min from closing but never felt rushed at all. Not a bad choice for hotel guests.

The service was excellent, soo good I added 10% on top of the 18% gratuity for being in a large group. The atmosphere was professional pseudo-upscale wo the stuffy vibe. I went there two nights for dinner during a conference and each experience was the same. The Sea Bass w Black Rice was absolutely great. I recommend highly. The fish was most all the way through it nearly melted in my mouth and the black rice is life changing. I've had black rice before but never this good. The serving night I had Gen Tso Chicken w fried rice which was good even for $26. The green beans that came was crunchy for my taste but not bad. I ordered the Smokey Manhattan it was great and dessert I had David's Cup (decaf) again great. Great restaurant for groups up to 10, date night, and families or business.

I wish I would've saved my $50 + tip for 2 rolls and went to Trevi's for dinner instead. I've had better Shrimp tempura rolls at Publix and that says a lot! I have sushi/sushami from some very nice high-end restaurants with great chefs pretty regularly so I have a knack for quality food.Something is off about their rolls and I can't quite comprehend what is missing. The only reason I give 2 stars is because the staff were nice, they gave me ample napkins and such for my to-go order. This was supposed to be a late night snack (9:30pm) by the pool with a couple of cocktails. The cocktails from the pool bar was the highlight of our dinner, not the sushi.

Food was unsurprising, sushi was not good. Service was bad, even tough the staff was really nice. Food came out for half of the table and 15 minutes later for the other half. Would not recommend. Drive 5 minutes and get subway.

We enjoyed our meal at Zen. I had the grouper, and my husband had the sea bass. Both were very good. Our expectations were probably artificially high due to other reviews, but we were neither disappointed nor blown away. Our main criticism would be the pacing of service. Our drinks, appetizers and salad/soup course were all delivered on top of each other, then we waited quite a long time for our entrées. The restaurant itself was quite beautiful and we had a wonderful semi-circular table toward the back. Our server, Serena, was excellent. Unfortunately, a guest at a nearby never learned about "inside voices." But that's not Zen's fault! Overall, we had a nice evening out.

Great food and exemplary service from our wait person Syrena. I would highly recommend this restaurant and it's menu.