a hand holding a cheeseburger
Questionable service for a company that commands service right on the side of the building.
outside
Seemed really unorganized and then I found a hair in my frosty, only thing I ordered, and could t eat it anymore.
interior
4 for $4
Does the receipt say no mayo / no onions? Is there mayo / onions? Discovered after I had driven all the way home.
Baconator Fries
Had to throw this lukewarm sandwich
Threw the rest of these soggy fries away. I couldn't finish them no matter how hungry I am.
More limp fries
Cheese Baked Potato
Limp frie
food
a hand holding a hamburger with bacon and cheese
Tony F.
Nov 10, 2023
I have tried many, many times to come to this location. Food, for the most part, is ok. Service is always slow, and even on a non busy day, they just can't get it right. Even when we have tried delivery, we still end up driving here to have our order fixed. Save yourself the headache and try a different location. Even driving in and out of this location is awkward.
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Lisa R.
Jan 8, 2020
It depends on the time of day you go. I've gone late at night and Food seems dry as hell (like cut your throat on a french fry, DRY), while other times during the day I've gone and their chicken sandwiches are freshly cooked and tender. I want to say extraordinary things, but it's Wendys, and It's fast food. I don't want to say too many negative things but almost everyone seems like they're high. And not like a good weed-smoking high, bc if that were the case the food would be bomb as hell (munchies and creative minds) but like a messed up high bc they're all semi disfunctional, and the food can be gross.
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Rachel S.
Dec 26, 2021
Not even a 1star!! Don't go here. Please. Anywhere but here. Winn Dixie and Arbys are more desireable. Not only were they all slow moving, they were slow talking and walking!! The drive thru line was super long and SLOW! Going In to order was worse! We stopped into here on the way to sea world and we lost an entire hour here just waiting for our food TO GO!! Wendy's - you should be ashamed of yourself to allow this place to be open. This should be called slow food. No straws or spoons were given with our food!Forgot the frosty!No smiles and everyone looked miserable, both customers and staff!!
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Teri S.
Jul 13, 2022
I feel sorry for the person who owns this franchise. The lunch crowd in Lake Mary is huge and they are missing out on so much business because they have a problem with getting customers taken care of in the drive through in a timely manner. They need to get some hustle going on in there, people are on their lunch hour and don't want to spend it waiting in line. I know a lot of people stopped going because of how slow the service is. Hopefully they can step up their game.
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Diane Z.
Aug 18, 2022
Grossest bathroom I have ever been in. Heading to the beach from Orlando and I should have looked here first. Do Not stop here. I even told them that the women's bathroom needed help, she nodded and said she knew....
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Cristina F.
Dec 5, 2021
So, decided to go to Wendy's tonight. The drive thru line was crazy and I was wondering why. Finally, get up to place my order when I am told, "sorry for the inconvenience, but we are only excepting cash right now." Now, I know that some ppl do carry cash but are you serious? Then I couldn't reverse back because there were other cars behind me. I know they had the staff because they were not getting half their orders and they were just standing there when I pulled up. The decent thing to do would have been to send an employee outside so customers don't have to wait or get stuck in the line. 25- 30 minutes later. Wow! And I recommended that they sent someone out to tell waiting customers and as I write this, the line is only growing and no one is outside. What has happened to common sense or decency?
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Jennifer I.
May 16, 2024
Horrible service. Did not give us all our food after two tries. Girls had a horrible attitude and lack of customer service.
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Angelica N R.
May 24, 2024
Horrible customer service, rude window girl rushing us to get our order done because we are holding the line not even 3 mins in the drive through. The order was completely wrong and my kids were unhappy because the food wasn't made correctly. They didn't give us the correct amount of fries or nuggets for each order, the drinks were wrong as well, I told them that it was incorrect and tried to explain but they looked at me like I was stupid. Don't go here it is awful and employees are assholes who are unhappy with how they are living.
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Freddy S.
Aug 3, 2023
The food was old. The cheeseburger tasted like it had been lying around for hours. The fries were awful. I was always a fan of Wendy's, but this store is consistently gross. On top of all that, I received a wrong order. I had ordered one single and ended up with a double and triple. Neither of which were edible, neither close to what I ordered. The delivery driver sat on the phone in my driveway for quite a while and was still yacking when I finally went out and got the wrong food. All and all a miserable experience which I won't ever repeat.
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Tanishani M.
Feb 2, 2024
The girl at the window rushes us to order and then wont let us add something at the window since she rushed us. Honestly just save yourself the headache and dont come. Go to Cava up the road, both the food and the service are ten times better.
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