Sumo Teppanyaki Express

Sumo Teppanyaki is located next to Publix in Haines City. A friend a mine recommended it awhile ago and I finally got around to trying it. The restaurant is currently only ordering takeout. In a non COVID world they might have had dine or delivery, but not currently. You can call, walk in, or order your food online. I was next door at Publix so I just went in and ordered before shopping and then picked up my food. I had the hibachi chicken with fried rice and vegetables. It is also served with a salad of lettuce, cucumbers, and ginger dressing. The cost of this meal was $10.15. I thought the portion was large, especially for the price. I enjoyed the rice and appreciated the lack of peas and carrots that most places put in fried rice. Carrots are ok, but I really don't like peas. The rice made up the large portion of the to-go container. The chicken was in one of the other spots and the vegetables in the other. I thought the chicken and rice were quite flavorful and especially enjoyed them sort of entwined together. I only ate about 1/2 the meal so my husband and I ended up sharing it. He also enjoyed it and encouraged me to bring it home again, so I guess I will be.

I ordered from DoorDash with these rude, ungrateful people. I called because they left certain things out of my order after someone promised to call me back. I was only asking for some shrimp sauce and spicy. Mayonnaise them an answer the phone with an attitude. Don't eat here until these people can clean up their attitude.

I used to like this place but it went down hill. The place looks dirty and not appealing.

really good food, but very rude people they just want their money , and the place is not clean

The food is always good every time we order from here. The teriyaki boxes, crab rangoons, sushi, and gyozas are fire!

I ordered uber eats from this location & received old hard & over cooked food. I've actually ordered from this place about 2 times before with no issues, so I thought I'd give them a courtesy call to see if I can just drive over and get it replaced no problem (ALTHOUGH i paid extra fees to get it delivered faster to be more fresh). I asked really nice and sweet also (i promise i always meet people with grace & respect). However, I was met in return with immediate deference & aggression from the chef/manager & that was super alarming enough for me to leave a review. Not only that the food is completely inedible. I'm very careful about leaving bad Google reviews because I respect peoples business. Unless it's really good, it takes a lot of of me to leave a review. But the way the manager mistreated me at this location was disgusting & I thought I'd warn anyone who would ever want to order from this place. I ordered today at 12pm (just incase hire ups needs to look into who handled me this way, he also would not give me his name). He proceeds to yell at me that he knows the food was fresh & that my food being bad has nothing to do with them because i didn't order there physically, i ordered online. Which was absolutely crazy to me because you are the company who hired this 3rd party to deliver the food you cook & represent. Therefore you are just as responsible. The fact that I was going to offer to drive over and exchange the food after already paying for delivery fees and extra fees to get it faster and fresher, and I still wasn't helped by this restaurant just blows my mind away, and I will be taking this further. I was not able to eat my food get refunded or any help for this.

I love gettin sushi here an hibachi. Great food for a reasonable price. Normally I get shrimp tempura with no cucumber and add cream cheese dip it in Yum Yum and eel sauce and it is to die for! Goshhh I literally crave it.

Food use to be good at sumos when it first opened lately it's not all that I ordered a shrimp fried rice once and it literally only had 6 shrimp no vegetables no anything Over priced for the quality of food

I was Disappointed with my order today . First ordering on phone was challenging because i couldn't understand the words the lady at sumos was saying when I asked questions regarding my order. With 2 orders I had 2 meats: chicken steak, fried rice, vegetables & yum Yum sauce. Vegetables was 3 small broccoli & onions sautéed in teriyaki sauce. The fried rice was dry. I had very small portion of steak when compared to the chicken. This was not my first order at Sumo. I keep coming back, because I think that my orders will be the same as it use to be before Covid. I know now that will not happen. unfortunately the quality of the food has declined and keeps declining. This will be my last time going to sumo's and I ordered three plates, which was a total of $55. Very disappointed!

The worst place in Haines city! food is overpriced and the customer service is nonexistent, if you guys are going to charge so much for your food at least be nice to the people that pay your rent... I recommend everybody just go to Li garden, at least you get your moneys worth!!!