Pollo Tropical
Pollo Tropical
bbq ribs, ribs, food
food, curry
food
food
paella, food
food
bbq ribs, food, ribs
food
food
bbq ribs, food, ribs
fish, grilled seafood, grilled fish, food, seafood
food, salads, salad
food
food, curry
bbq ribs, ribs, food
chicken wings and fried chicken, food
food, curry
food, bbq ribs, ribs
bagels, bagel, food
food, ribs, bbq ribs
food
food, steak
steak, food
ribs, bbq ribs, food
Ralph P.
Apr 23, 2024
This place will not include any sauces or extras with delivery orders. It doesn't matter if it is included with the meal or if you pay extra for it, you will not get anything. I also ordered all dark and got mixed, my wife ordered a Caesar salad and got black beans. We did get some pulled pork, not sure why that was but I would rather have had what I ordered. And this happens every time I order from here. I guess it's my fault for expecting them to ever do better.
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Joy J.
Oct 31, 2023
Love Pollo Tropical.I always get the Drumstick / Thigh Kids meal for under $7! You get a regular size thigh and drumstick with choice of red beans or rice I always opted for yellow rice with the carrots and peas in it. Also a Medium drink and a Cookie of a day and the cookie is huge!The chicken here is delicious ROASTED chicken. The seasonings is on point and the chicken is cooked well. The yellow rice is also delicious not too salty it compliments the roasted chicken well. The desserts can be tempting such as the flan but I have not tried it yet because by the time I am done with my meal I am stuffed. I cannot even eat the cookie at this point because I am full. The service here is good UNTIL you get to the DRIVE THRU in which one of the young gals could not refill my drink from the window she asked me to go inside and get the refill in which I insisted until she gave up and finally refilled my drink. That lost a star on my review. They are known here for the Roasted Chicken so if you order outside of that then you are on your own LOLI have seen many diners order the family pack to go. This is the one close to the MCO airport btw next to Chuy's and Cheddars.
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Todd W.
Jan 23, 2024
Near me. Today visited. Experience? Not good. I used to visit here occasionally. After today? I definitely will not be back. Menu used to offer grilled chicken breast. I noticed a panel on their menu was missing. The cashier kept placing my order for a bowl. After a few asks, she finally pushed me a small laminated menu with the plate I wanted to order. Why wasn't this not on screen menu? Meanwhile in the background? 4 employees behind the counter just joking and laughing. Restaurant? About 6 people dining, not busy at all.So we get through that very awkward moment. Me? Latin/ Caribbean fast food? I always need sauce/salsa. So I asked. They had nothing out of the 8 on their menu! Nothing! They claimed they didn't have the ingredients. Fine. Then please just take down that menu.Food. His bowl, he said, was just OK. My chicken? No breast. A wing, had that been on grill awhile. Super dry. Beans? Typically here before you had a salad bar of sauces and onions. Nope. I like onions with my beans.There are so many local latin restaurants in area. Do yourself a favor. Find a better option. Definitely avoid here.
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D L.
Mar 8, 2024
A great quick semi healthy way of eating every thing was great I only wish the plantains were thinner
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Robert W.
Oct 21, 2023
Ordered a Cuban. Opened at home and ate some of the sandwich then surprise.....a good size bone. Luckily I did not bite down hard or I would have lost some teeth. Lost my appetite and threw away over half the sandwich. Will not be returning. Disgusting...
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Angel P.
Jan 1, 2024
Best stuff ever my go to is the chicken breast platter with the rice and beans with the added side of their Mac and cheese. Always great customer service too.
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Esmirdo P.
Jan 24, 2025
Excelente servicio..muy rico los azados..todo muy limpio y organizado ...se los recomiendo
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Erica R.
Feb 28, 2025
When I order at drive thru, the food is always ready by the time I get to the drive thru window. its accurate and fresh. the customer service is nice. They always have pleasant voices and happy to answer questions. I really like this location.
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Tony G.
Sep 21, 2024
Ordered mojo pork wth rice and beans and the portion of mojo pork was very small and had some fat which means less meat.Then they had a pix of 7 to 8 avocado slices for two something. I asked to see it and the portion was about one fork full.
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Daniel T.
Nov 10, 2024
This review is for the Pollo on Semoran. I would like to give a shout out to Adrian, he is a top notch employee. The food is always excellent and good quality. The reason for the low rating is because of the customer service of several of your other employees. They have zero personality and often get the order wrong. For example items are missing or the order is just plain wrong and needs fixing. There is no apology and often get the impression that I'm not wanted in there. I've been ignoring it for awhile now but just so you know I'm not coming back to this location ever again. Even with an online order an item was missing and the employee who handed me the food was rude. The drive thru takes awhile, especially if it's busy. There is no winning with this location.
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