Pollo Tropical
Pollo Tropical
food
steak, food
bbq ribs, food, ribs
food
food
bbq ribs, ribs, food
fish, grilled fish, grilled seafood, food, seafood
salads, food, salad
food
food, curry
ribs, food, bbq ribs
chicken wings and fried chicken, food
food, curry
bbq ribs, food, ribs
bagels, bagel, food
food, bbq ribs, ribs
food
food, steak
steak, food
food, bbq ribs, ribs
ribs, bbq ribs, food
tacos, food
food
food
Kiamiah S.
Sep 26, 2024
I recently stopped by Pollo Tropical to try their Mango Chiller, and it definitely didn't disappoint--super refreshing! While I was on the phone with a friend in the drive-thru, she ordered a TropiChop bowl that sounded too good to pass up, so I had to give it a try myself. It was delicious!Here's what I got in my TropiChop bowl: * White rice * Grilled chicken * Black beans * Tomatoes * Avocado * Corn * Sautéed onions * Cilantro garlic sauce (on the bowl or on the side)Next time, I'll definitely ask for extra sauce, but overall, the flavors were spot on, and the Mango Chiller was the perfect drink to pair with the meal!
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Natalia P.
Nov 16, 2023
I love Pollo Tropical, their food is tasty. I stopped going for a while few years ago because customer service and food were horrible. Few months ago I decided to go back and give a try again and is so different now great customer service and great food. Today I order tostones with ropa vieja which is new on their menu and it is so delicious they also have it with pull pork. They have a big sitting area inside the store or you can do drive thru as well. Also you can download the aplp and scan it for rewards.
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Hannah D.
Dec 19, 2023
Food is pretty good again talking to bariatric patients the chicken breast meal is perfect. And it's enough for two meals if not three. For the rest of the people the trop chops are really good however, make sure that you are very clear with what you want. Sometimes they don't hear you and you get the wrong order or wrong size only been inside and it seems pretty clean.
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Bill R.
Sep 24, 2023
So Sad! Pollo Tropical used to be my Go-To (relatively healthy) fast food restaurant.Portions have become smaller and smaller while the prices go higher and higher.Now you have to "pay" for double portion of meat, which used to be the standard with the Tropical-Chops.It's been a good ride, you still make great food, but the price/portion ratio is swinging the wrong direction.Adios!
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Jose A.
Jul 28, 2023
My friend Went through the drive through to order food a cuban sandwhich and extra chicken for her son that would be paid for. The manager proceeded to tell her this is not a five star restaurant you cant get what you want. Was very nasty to her with son in the Vehicle. Enough to cause her severe anxiety when she just wanted to get her son the only chicken he will eat from this restaurant.The female manager was unkind,unprofessional unwilling to help or accomodate her needs. Which they would have gladly paid for. Instead she was rude and dismissive.No reason to treat customers that way for ordering extra chicken. Which they have done on multiple occasions! She called them liers they live in the area and go here often. So ordering extra food is uncommon?I dont know if she was having a bad day but the unprofessionalism and how she treated them was uncalled for.If youve ordered extraa in the past don't come here they will call you liers and be rude to you.
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Abraham D.
Sep 7, 2022
5 months ago I wrote a review at this location. I enjoyed the food, but the service was super slow. Today I went in and had amazing super fast service. I forgot to order water, so I went back up to order it. The young man behind the counter gave me one for free. Not sure if management has changed, but their service definitely has!! Bravo!!
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Saik C.
Dec 28, 2024
My boyfriend went to get me food and waited at the drive thru for 10 minutes just to get to the window to be told that he had to go inside. Once inside he waited another 10 minutes! They gave no apology for the inconvenience. This is not the first time this has happened at this location. Great food doesn't justify bad customer service.
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Jaelynn M.
Nov 21, 2024
Service fast, but that's because the wrong order is given to you 9/10. I was given the wrong order 3 times in a 2 months period. That did it for me, that's the last time I give them service. I only started going to this location because the polo tropical on Millenia blvd had a rubber band in my kids troppi chop bowl!
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Nicole G.
Mar 17, 2024
I've had it 4 times now and its been good half the timeBut I've got to leave this one here since not only did I pay extra for beans that are supposed to come with my tropichop...Plantains were old/not thoroughly cooked, Lettuce was bitter, burnt chicken side tasted like I ate coalI hope to have a better experience next time
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Rico A.
Jul 21, 2024
Terrible service . Wanted crispy chicken , got grilled chicken in my bowl . Instead of re-making the order got a side of crispy chicken .... With the grilled chicken still in my bowl ... There was no other customers
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