Panera Bread

OH MEIN GOTT!!!Where does one even start? This is the most exquisite, highly professional, and hygienic restaurant I have been in my life! Oh, and the service! The manager on duty, JORGE, was an exceptional, inspiring young man. He hand-crafted a "special drink" for me with gentleness and precision - I could tell he poured his heart and soul into my very drink ! From the first sip, the instant that cold, refreshing, coffee filled my mouth and stimulated my taste buds, I knew that I had experienced the euphoria of a GREAT REFRESHMENT! In my 49 years of life, never has my brain produced so much dopamine all because of a simple drink. Jorge greeted me with a big, glittering smile when I walked in, and waved me goodbye as I walked out! Every now and then, he would check up on me to make sure that everything was good and that I was having a great time (I wish I had a man in my life like that, haha! ). Best. Panera. Ever!

This location rarely asks for phone number these days and the reward program sucks anyway. Like a dollar off 10-12 visits is laughable. They forgot or messed things up numerous times, today is my last chance for them. Idk runs it but seems like they don't know what's goin on sometimes inside. Profits over consumer is how I feel with the Panera giant. If it was cheap, I'd give them the pass but it's like 13-15 for you pick or $8.23 for single cup of soup, which also tastes water down compared to the past.

There's a clear reason why this location in Oviedo has only 2.5 stars. Just spent $43 on three half sandwich and soup combos. The minimum expectation of having fresh bread from a restaurant with the name "bread" in it is not asking too much. The bread provided with our soup was hard as a rock and not edible. Called the restaurant and spoke with the manager Destiny whom then offered me more bread if I came back, without asking me my order number, person that gave me my food, etc. I asked if that was really the resolution she was offering? Replacement bread and for me to come back? When I asked for her manager's she gave me the name Katherine. I said thanks and heard click, no goodbye, apology, or anything. We will NOT be returning to this location.

Every time I come here--and the time between visits keeps growing in length due from constant disappointment--something goes wrong. Today I saw that social distancing is laid out, but not enforced. People are seated at the "don't sit here" tables. I had to clean my own table to have a seat. Napkin holders are empty. And it's not like Panera is among the less expensive eateries! Have you seen their prices lately? Which leads me to my next question: What exactly are they asking for tips for at the register? I cleaned my own table, picked up my own food, bused my own table, and supplies aren't topped off? Literally the tiniest bit of employee presence in the dining room would address most of the problems I saw today. Today, I paid more for "extra" protein. Not sure I even got it. At the point my food was ready for pickup, I didn't even feel like saying anything. The state of the place indicates an indifference towards the entire business on their part--why waste my time?Just a very lackluster experience from this Panera. Again. Here is hoping things turn around eventually.

I utilize Panera most in the mornings when I will stop and grab bagels and cream cheese to brighten up a first thing in the morning business meeting.The bagels are decent. I am from New Jersey where we had great bagels, but as Dorothy would tell Toto, well, to paraphrase her, we ain't in Kansas anymore.All in all I would recommend Panera, here or any if their locations.

So the good part is the last couple of times i've gone to Panera they've had bagels available (specifically Everything bagels) - of course it's 6:30 AM, but they have them and that's a good thing. This morning i went through to get my daughter breakfast (it's a Friday thing) and I decided i would treat myself and get a plain sliced Everything bagel with plain cream cheese. I get to the office after dropping my daughter off at school and this is my "Everything bagel, sliced". What's wrong with this picture? Not sure why it was toasted and clearly the slicing was extremely challenged. This should have never been served simply by looking out how the it was sliced. Oh well. . .

No more flatbread Pizza? Very upsetting bring them back! Why get a toaster oven and not make pizzas.

This visit finally broke me. Panera has always just been ok for me (probably a 3 star at best on a normal day) when I'm in a hurry or don't know what I want it was always safe; but this was the last time. I ordered the you pick 2 sandwich and salad. For the sandwich I got the turkey BLT and for the salad I got the Cobb with the egg. The sandwich was COLD... not like a normal cold, cold like all of its contents had just been taken out the freezer and thrown into a pile, even the bacon. The lettuce in the salad tasted like straight chemicals. And the most disappointing part; they hid the avocado on the bottom of the salad tin which leads me to believe they knew it was wrong... but it was a HUGE half of avocado, almost taking up half the salad container and it was as hard as a rock. I couldn't even cut it. My final straw is the fact that I've reached out to not only the store but general customer service and have been asked over and over for information, hoping I'll get a refund since all of my food was basically inedible... but it's been 4 days and nothing has happened. Don't eat here.

check your order before you leave!! i drove through and the bag was taped shut but the receipt on the front was correct. drove 15 mins home and opened the bag and its wrong. i don't want mac and cheese i wanted broccoli cheddar soup. it's already super over priced for some soup and i tipped them for doing nothing extra just to be nice. won't be returning

I had a large chicken noodle soup and it tasted old. The bread was stale and tasted gross. Service was good, the only saving grace was the Strawberry smoothie. But definitely not worth $15