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Zoe R.
Dec 2, 2014
I placed an order with these lot on 22nd of october,according to their site at the time they could do international deliveries, so i placed one for $37.98(in gbp thats about 25 quid) and yet here i am six weeks later,my goodies havent come,nobody has responded to my emails or voicemails or facebook messages. I've been calling for the last month and still NADDA! today when i called i actually got through to a rude man who,after telling me to call back in four hours,slammed the phone down on me ruuuuuuuude! if i could rate them zero Or minus numbers i rewally would...all i wanted was some ruffles and some lays,not a big ask...Never again MrGrocers...
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S L.
May 28, 2014
If I could give 0 stars I would have. Not realizing that they were a local delivery only I placed an order for more than $170.00. I received an e-mail stating my order would be quickly fulfilled even though I live in So. CA. After no order arrived after way too long I e-mailed requesting an explanation I was assured it was to be shipped soon. No shipment again. This time I phoned and was told it was a mistake and Mr.Grocers does not ship to Ca, and a refund to my credit card was forthcoming. No refund. Another e-mail telling them unless a refund was made immediately I would notify all pertinent authorities. Return e-mail from Mr. Grocers said refund has been made. I phoned bank and no refund. My credit card co. made the refund to my card after Mr.Grocers refused to make the refund even after the bank contacted them asking them to do so. I obviously would never use Mr.Grocers again even if I was staying at Disneyland.
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