Hilton -American Grill

Horrible! I got chicken noodle soup. The "chicken" in the chicken soup was brown. But an off-putting brown like a cross between roast beef and pork. Not surprisingly, aside from having "chicken" trouble the broth was oily and flavorless.But despite being awful, the chicken soup was light years better than my husband's spaghetti and meatballs. It was possibly the worst thing I've ever tried. The meatballs, and I use the term loosely because I'm not completely sure they were made of meat, we're both sweet and wet tasting. The spaghetti tasted rubbery and old. I actually couldn't bring myself to swallow any of it. I had to spit it out.And even more insulting, the prices are crazy! Just save yourself, order from door dash or grub hub.The only bright spot was the waitress. She was very nice.

I ordered the mash potatoes, chicken Caesar wrap, spaghetti and meatballs, and mussels for take out. Everything was delicious. The sauce that the mussels were cooked in was glorious. We didn't have enough bread to dip into the sauce sadly. These were all great food selections. I just had a discrepancy on the bill where the price is not matching the menu. Other than that issue, everything was great. We had $30 credit from the hotel to spend and we chose this place!

Great Hilton! Convenient location to Universal StudiosThey do have a free shuttle in the am to get to Universal Studios - be sure to book early!Great Menu/PricesYou get hotel credit at American Grill if you're staying at the hotel.IG: QueenOfAdventureNYC

The food is SPECTACULAR and the service is great!! Ryan was very friendly, attentive, and offered suggestions. His suggestions were on point and did NOT disappoint!

We were in town for an award ceremony my son was having at this hotel. Since we were famished decided to have a quick dinner in the lobby at American Grill. I ordered their "award winning" chili soup and I was disappointingly astonished that all it pretty much consisted of was ground beef in oil. I did not expect award winning to disclude any type of beans, veggies, and or broth. If your into "just meat" this is for you. I on the other hand regretted picking it and after about 3 bites I had to look away. My hubby got the chicken noodle and let's just say it wasn't anything to write home about either. In retrospect I should have let the server know to switch it out for something else but didn't think about it at the time and probably didn't feel like going through the motions. When I first sat down, I also ordered a cosmo (forget the exact name but taste like watermelon juice) and this was pretty good as well as pretty sweet, they do put the lime on the side which is a nice touch to balance it. All in all, this spot to me- is way too pricey and cannot justify at all what I ate! Byeee!

KUDOS to Carrie for providing supreme quality customer service! The Chicken Noodle soup was fabulous ! The ambiance is quiet and the music is jamming! Thank God for Carrie ! I highly recommend all to come and visit to support this local business!

I must say that the service is amazing.For both, breakfast and ordering lunch/dinner, the servers are very polite and fast . The food is good and portions are big.

We really enjoyed the burgers. Friendly service and yummy food! The vegetables were sooo good!! The food came out hot and fresh. Customizations were followed exactly! We will come back here if we're ever in the area again.

Food was ok service really good ambiance was really good. Would try a different dish on my next visit.

I am staying at the hotel and decided to go to American grill with two friends. The serve was great the food was good. I had the vegetarian quesadilla with plant beef lettuce, mushrooms and avocado bites. They serve a lot it was very good . One had the vegetarian burger and they other one had a grill sandwich with a soup. This place was nice it had great vibes. So I highly recommend this place for dinner. The price is reasonable.