Florean Fortescue's Ice Cream Parlour

Pros: Wonderful ambiance. Where else can you get attacked by a fire breathing dragon while in line for ice cream?Service is great. Universal has really come a long way in the past couple of decades in terms of delivering that Disney level of customer service. Love the ice cream! It's very delicious, and just what you need on a very hot Florida summer day. Cons: No cons. It's a wonderful place. Tips: Get a waffle cone, get the butterbeer ice cream, and lick fast before it melts!

Reviewed this place about eight years ago, and I'm here to report that it is still wonderful. Ambiance is very well themed, smack dab in the middle of Diagon Alley. And eight years later, it's not showing any sign of aging, I don't think. Service is top notch. Always smiling people are always working well together to advance the very long line. So if you see the long line and want to skip it, don't. Trust that you'll get through timely and can be licking your cone in no time. As for the quality of the ice cream itself, I have no complaints. If it was out in the real world, I might skip it in favor of other, better ice creams. But it's also not like a chain place or anything. It's satisfactory, and the unique flavors they offer make this place overall five stars!

I feel like this is one of those spots that is beautiful and fun, but the taste doesn't quite live up to the hype. I did go with soft serve, so maybe that was a factor, but I don't know. I tried out the butterbeer soft serve and while it was tasty enough, it wasn't super flavorful. It did look pretty though. The line was crazy long and wrapped around the building, but it did move fairly quickly. Overall great for a photo, but I'm not convinced it's worth the money. I'd probably rather just drink a butterbeer.

Popped in here out of curiosity and with an ice cream craving. In spite of a large line, the staff moved it quickly! They offer both soft serve and hard packed ice cream, in cones or bowls. I tried a come with two scoops: Dark Chocolate Chili and Sticky Toffee Pudding. The chili has some bite let me tell you! The sticky toffee pudding was also pretty indulgent. Looking forward to some more scoops next time, or maybe the soft serve. Yum.

There was a descent line and really like zero room in here. I just kind of expected more... they had some interesting flavors available. Mina's supposed to be a good bread pudding but it was anything but good. In fact it had frozen pieces of bread in it which gave it a weird texture. The flavors was ok but not exceptional.So after waiting for over 45 mins to even place our order then paying the huge prices... the ice cream was literally not great.Again I just was expecting to be, like everything else, blown away. Come on guys you can do better then this for sure!

This place is the place to go in universal Orlando studio side for ice-cream. It has special flavour and combination that you cannot find anywhere else in the whole park. And the special one, butterbeer softserve.The service is very fast so don't be afraid even if you see a line outside specially since the queue inside isn't that long.It is themed as an ice parlour in london I think.You have the choice 2 scoop of ice cream in a cone or single soft serve in a cone, you can also put them in either a small bowl or a souvenir bowl and can also get sundae. There's also a lot of topping to choose from.My first time here, I took a sundae in a souvenir bowl and it was fantastic.This time, I tried the butterbeer icecream. I don't like the butterbeer drink but I found out earlier on this trip that I like frozen butterbeer so I decided to try the ice-cream. And it was a good discovery! It was very good!I really suggest going here if you want some ice-cream.

This is a very cute place for ice cream, but I wish there was a little more to the inside like the other restaurants. There's a good variety of ice cream here for most visitors. I wish you could try samples although I'm sure it's due to the sheer volume of customers that they can't. I recommend visiting towards the end of the day so the line isn't too long.

Like the other reviews, long story prefaced:- no sampling - long lines- expensive I ordered the Earl Grey and Lavendar in a waffle cone and it was alright. I'm not sure I would come back again to order due to the long waits and how expensive it was. It also did not really stand out to me as some of the best ice cream I've had. Melts fast in the Florida weather, so definitely need to hurry up and enjoy.

The menu is limited, focusing on some interesting flavors. They even have a soft serve butterbeer soft serve, very on brand for the Wizarding World. Which I did not get to try.They did not offer samples, but I did not ask.I went with the cup instead of cone and the hard ice cream (regular ice cream) versus the soft serve. I chose two scoops. Earl gray & lavender, and clotter cream (similar to cheese cake but not as sweet).It's nice to enjoy this on a warm day, while walking Digon Alley. No seating inside.

We received vouchers for flights of ice cream with our tickets. So there were 3 couples who all had the same voucher. Not one of our orders was correct. Yes they were busy, but to get all 3 wrong is insane. The flavors are not very strong--some we couldn't even decide between all of us what the flavor was actually supposed to be. Even if this was free next time, I would skip it.