Firehouse Subs

I've never had a bad experience here so I was surprised to see the other reviews! I worked next door, so frequently walked over to grab lunch or just get out of the office for lunch. I found that this location was rather busy around the lunch rush, so decided to place my order on several occasions opposed to wait in line. Either way, whenever I went - my order was either ready or freshly prepared. I never had a bad experience there. I think they are quick with what they have going on and the sandwiches are always fresh.Their chip selection could be a bit better, but other people like it so I guess it's me. I really enjoy using their points system, too, because you can qualify for free subs!

Want a delicious hot sub with that firehouse signature? This is the place to go! I'm a regular here and this is one of my favorite locations. Their subs are always just right and the sweet tea is usually on the spot. The service is friendly and the staff are kind and helpful. The place is clean and always well kept in their restrooms and drink area. I love going here!

They always nail it and know how to make a good sandwich. I do miss the hot sauces though!

What is up with the 2 stars?! I've been in this location 3 times now and the people who work there are always AMAZING! Also love their sandwiches. Great to grab for a beach day. Would recommend.

Just got around to the review. Man this s sandwich was so good! It great when your food looks good and taste even better. Thanks firehouse. Should add one cookie and one chips to combos. I hate it when i try to choose between cookies and chips, one of each please! Lol!!!

Service was slow at lunch, took me about 20minutes to get my sub. Probably understaffed. The bread was burnt and Inedible. Not happy with this experience.

Update: Funny I get a message from the owner. I return again at 825 and it's closed again despite showing they close at 9. I watched others from Jeremiah's next door attempt to go in as well and leaving disappointed.

4 Stars for a quick, good sub and friendly employees.Yup, it's a chain. But I'd never eaten at Firehouse before and having just eaten Jeremiah's next door, this girl needed something savory. I got a small turkey bacon ranch hot sub, to-go. It was made in a timely manner and the only thing to note was that it was quite small. Like, less than half a sub small. So small, it came in a little box like a Big Mac would come in. Hmm... but it was tasty!Since it was a quick order to-go, not much else to report except that their location by Jeremiah's is kind of genius.

Easily the best sub chain! Sandwiches are made fresh of course and ready in less than 10 minutes. Uniquely, Firehouse has a feature that allowed you to round up your bill as a donation to the firefighters.

If it wasn't for my 8 yr old I would never eat here. This place is definitely a joke, they have young college age kids working. I'm sure they don't even know they're at work. I placed order online, the system is not user friendly wasn't able to change one of my items. I contacted them individual who answered sounded half asleep. He stated that he did not see my order. He suggested I contacted Door Dash which I did I physically spoke with someone who stated Firehouse CANCELED my order items requested not available. What!!!! You are a sub shop and you don't have bread, cheese and ham???? Really! And they refunded my money. So upsetting. I called Maitland Firehouse again same brilliant guy said "Umm I don't have a manager available" So you all work unsupervised?? Asked me to hold 8 min later nothing. I disconnected call. I called other locations and unfortunately, no one knows number to Corporate office apparently Firehouse Maitland is franchised. I will need to reach out to BBB.