Carrabba's Italian Grill

We were visiting Orlando and had reservations at Disney Springs at an Italian restaurant but it was pouring rain and there were no parking spaces left there, so we had to cancelled our reservations. My husband and I and our friends were in the mood for Italian, so we decided to see if we could get into Carrabba's even though it was a chain restaurant. We were seated immediately and I must say the atmosphere was very much like a genuine Italian restaurant. The waitress Mae was so helpful and well versed in her menu and explained everything to our friends who never had been to a Carrabba's before. I ordered a Pomegranate Martini, which was the best I've ever had and done perfectly and so was the Old Fashioned our friends had. I ordered the Chicken Parmesan, my husband had the Chicken Piccata, my girlfriend had Lasagna and her husband had the Chicken Parmesan as well. Our drink came and then our salads came, but it seemed like quite awhile before our entree's came. Entrees finally arrived and they were warm, not hot, my friends husband said they had been sitting for quite some time because he saw them sitting there. We mentioned it to our waitress and she immediately offered to take them back but we said " no" we would eat them. Then the manager, I think her name was Brissy, came over and couldn't apologize enough, even offering to make us new ones. We thanked her immensely but said we would eat them but thanked her again. When our waitress brought our check, she did tell us that the manager took care of our meals; when we saw the check we understood exactly what the waitress meant. We definitely made sure to leave a good tip for Mae and thanked the manager. We were extremely satisfied with the entire experience. Having been a restaurant manager at one time I was more than pleased with way things were handled and feel the manager did things the way I would've done or perhaps better than I would've done and deserves the accolades for handling a touchy situation without any hesitation. That shows me that she treats this restaurant as if she owned it herself. We will definitely return here when we are back here in a few weeks and hope more people enjoy this restaurant that truly cares about its customers and offers quality and great food.

4 1/2 stars. This is not my first time dining at this particular Carrabba's, but I haven't reviewed them before.We were seated immediately when we arrived early on a Saturday night. We decided on the Classics Combinations appetizer: fried mozzarella sticks (good), stuffed mushrooms (pretty good) and fried calamari (good crunchy breading, not thick or greasy, but on the bland side.). Entree was the Pollo Rosa Maria, chicken breasts stuffed with prosciutto and mozzarella in a mild lemon sauce with mushrooms: delicious. I chose the Parmesan truffle fries, which I loved: crispy, plenty of Parmesan and herbs, well-salted. We finished sharing a generous portion of the Chocolate Dream. The description said it started with a chocolate brownie, but it was much softer than that, with chocolate mousse and whipped cream. Just wonderful. Service was good.

Service (Daniel) was outstanding, courteous and patient. Was flexible in providing the options suited for our appetites and likes.The Johny Trio was amazing, the house bread was warm and my wife's all time favorite.

Went for an early dinner after walking 10383928 miles in universal studios! Was sat at once!Our server was prompt friendly and attentive!For a super busy location the restaurant was very clean !Food was fresh and fast !

This caesar salad had to be one of the best ones i've ever had, so flavorful. The service at this location was very respectful and the ambiance was so calming, definitely perfect for #datenight !!

This is the BEST Italian restaurant I've been in the US (no joke) Let's start with their system: The waiter puts your order in an Ipad and it goes straight to the kitchen. We asked for our toddler's food to be the first thing to come to the table and I'M NOT JOKING it came in 5minutes. Secondly, the taste of the food: The food was exquisite, I can't add anything else Service was excellent'I can't recommend this place anymore!!

Very nice waitress the phillipino lady is so very friendly and knowledgeable in all the details.We had a very pleasant experience.The food had been better in the past.Ambiance was so pleasant. We enjoyed very much dinner Al fresco.

Great Happy Hour!!! Carrabba's is currently offering Happy Hour specials everyday at the bar. Not only are there drink specials, but there are plenty of food specials as well. So even if u don't drink alcohol, u can still enjoy the Happy Hour!!!The plan going in was to order all Happy Hour specials. I didn't know what several things were but when I looked them up, a lot of it was served on some type of bread. So then I considered a regular entree but then decided to stick with the plan.The Calamari, the Mezzaluna Fritte, and the Vegetable Foccacia were all good. Loved the two sauces with the calamari, one of them had a really nice kick. The truffle Cacio e Pepe was okay, it needed a little help, could have been the choice of noodle, it was very dry. Drinks were amazing. They were out of the passion pear spritz which I really wanted, but the Pomegranate Martini definitely didn't disappoint! The Blackberry Sangria was another tasty choice! I didn't get to try the charcuterie board with 2 glasses of wine for $25 but it's a good deal and it looked good. My bar neighbor had ordered it. My other bar neighbor had spaghetti & meatballs which also looked yummy!Idk about the dine-in experience but I would definitely return for another happy hour!!!

Mi visita a este restaurante fue, en una palabra, desastrosa. Desde el principio, me sorprendió que estuviera completamente vacío, lo cual ahora entiendo perfectamente. A pesar de la falta de clientes, el servicio fue increíblemente lento e ineficiente.Para empezar, pedí unas piñas coladas, y para mi sorpresa, llegaron al final de la cena, cuando ya ni tenía ganas de tomarlas. Luego, pedí una sopa de pollo como aperitivo, pero la comida principal llegó antes que la sopa. En ese punto, ya estaba claro que la organización en este lugar es inexistente.El mesero, reconociendo el pésimo servicio, trató de compensarlo ofreciendo un postre de cortesía. A pesar de que insistí en que no era necesario, él insistió aún más en que lo pidiéramos. Y bueno, lo pedimos... pero después de 20 minutos de espera, nunca llegó.Lo más irónico es que, a pesar de todo, terminé dejando una propina de $35 en una cuenta de $87, lo cual fue más de lo que realmente merecían. En resumen, un desastre de experiencia que no recomiendo en absoluto.

I've been going to Carrabba's for 25 years. It's a family tradition to go for both our daughter's birthday. The food was awful and they changed the recipe of two of their famous dishes. The Sicilian chicken soup tasted like plain both. And Pollo Rosa Maria was a white creamy sauce, instead of a butter basil sauce. To top it off the manager never came by. 200,00 dollars for four people was outrageous. Such a shame, because we loved getting together and enjoy their day. They've lost our business. Got a call from restaurant manager this morning and he mad it right. But my daughter still had a so so birthday. Thank you Carrabba's.