Beachclub Poolside Bar and Grill at Hard Rock Hotel

We loved eating poolside at the Beachclub. Each day we came back to the pool in between theme parks in order to relax a bit, so we had some lunches and dinners, all of which were delicious.Great drinks, good food, reasonable prices for a hotel restaurant, and everything tasted great...from burgers, to salads, to mahi sandwiches and chicken fingers. Service is a little slow and the music is a little loud, but it's all part of the pool party atmosphere. You're on vacation!

The Beachside Poolside Bar and Grill is The Hard Rock Hotel at Universal's pool service. We have experienced dining in, lounging poolside, and their cabana services. All have varied over the past three years. Here's what you can expect:1.Solid Bar Food and some light fare options as well (if your carb or calorie counting it is a challenge) 2. Great atmosphere. The DJ, Live music options, and movie poolside have always enhanced our stay and overall experience.3. The life guards have always been on top of it. Always coming with young children we feel they have done the best job at finding a good middle line. Chicken fighting is not allowed but they allow drinks poolside and pool toys! Some declines over the years are:1. The sand bar is filthy. To the point of almost disgusting. 2. Service has plummeted minus the cabana service. Keep in mind the drink and food server differs from the cabana service. A food server will come to the cabana and honestly the service is almost always TERRIBLE only when in the cabana's. Poolside or in lounge chairs we have always had a great experience. (We visit 2-3 times every year and sometimes more if there is a vacation day we didn't plan) 3. The cabana pillows were so dirty no one wanted to sit on the cushioned area which obviously doesn't allow the guest to enjoy the full use of the cabana.Overall this is one of the more lively experiences amongst the Universal Resorts. Equipped with a volleyball court, water slide, underwater speakers, and entertainment your bound to have a great time!

Good service, powerful adult beverages, decent food. Prices are resort level and 18% gratuity is included so be prepared. Good DJ at the pool playing upbeat music. Staff were friendly, informative and prompt. Two thumbs up.

We were staying at the Portofino but always wanted to check out the pool at the Hard Rock, so finally we made it. Lots of entertainment and music by the pool. We grabbed a quick bite to eat at the poolside bar and the food was pretty good. Nice size wings and the quesadilla was tasty. We enjoyed a few cold beers and talked to the bartenders. Really enjoyable day.

Mixed drinks are weak (probably an attempt to get you to order a double), specialty drinks are wonderful. Cabana staff is inattentive (for a base price of $300, you kind of expect there to be some sort of check-in frequency on drinks/foid) and rude. Truthfully, this seems par for the course for all the staff at the Hard Rock Hotel. It gets a meh. You won't be impressed and you won't be underwhelmed either.

Don't leave your card!!! The food was fine. The waitress amazingly slow. They make you leave your credit card when you place your order and they keep it. After an hour and a half (and half my party leaving the table) I finally demanded the bill and my credit card back. $2000 in fraudulent charges later, I am now having to cancel my card and change all of my recurring bills. Would not recommend.

The wings and the nachos are awesome. Actually, the breaded wings are some of the best I've ever had and I've eaten a lot of wings across Orlando.

Stayed at the Hard Rock for 6 days in Feb. The pool area is just beautiful. The resort is limited in casual dining so we opted to eat at the pool bar. Service was great and the food was good too. Outstanding nachos! We even got food to go for our room for the super bowl and they packed it so well none of it was cold or soggy. The mixed drinks were well made and delicious. Some items can be expensive especially the drinks but it's a resort at Universal so you expect it.

The $30 Chilled lobster roll came out luke warm. It looked appealing. But tasted like warm dishwater. Even the bread was burnt and stale. The menu says it's "chilled". On top of this we waited 45 minutes from sitting down to getting our food...aaand stuff was missing so we had to go back to the bar and ask the super weird bartender for the rest of our order. We originally sat at a table to eat and relax. So we waited, and waited. The area wasn't busy and the bar had one person. So we asked a server. "Do we order at the bar or is there a server?" The lady who was supposed to be our server, told us to go to the bar for quicker service. We did...and waited some more. The two bartenders there were super weird and didn't want to help anyone it seemed. So I finally ordered, paid, forgot to order drinks...and the guy just disappeared. So we gave up on ordering drinks. We saw a server Sebastian busting his butt. Wish we got him. Anyway, the whole ordeal when we finally got our food was so odd we just went back to our room to eat. We were so over it and not wanting to deal with the cringy slow service, that it wasn't worth going back to return the lobster roll, or wait any more time for a different meal. I just excepted the loss as a lesson learned. I did mention it to guest service at the hotel, who was lovely btw. But fair warning, the lobster roll is warm and terrible. And the service is slow and terrible. The rest of this hotel is great thu.

If I knew Beachclub and Hardrock closes the pool aggressively when a thunderstorm is anywhere in the vicinity, I wouldn't have paid over $400 for a cabana (tip is expected). I got a little over an hours use between (11am and 8pm). Thanks guys. You really went to work today...