Amy W.
Apr 13, 2023
I called at 11:20 am for a ride home from Walmart and was told it would be 15-20 minutes. I was fine with that but at 12:05 still no ride and attempted to call dispatch again and got a message that the cellular customer was unavailable so I found the back up phone # and called it the guy who answered told me that the driver should have been there a long time ago. I said that no one has shown up. He called the driver again and after more than an hour of waiting I got my ride. Only to be told the whole way home that the owner/dispatcher never sent the initial request and that they have had multiple people complain this month already about him. Now I am home but had to pay the full cab fare and have spoiled food since I did have a few cold items that sat out at room temp for almost an hour and a half. So my $10 cab fare is now close to $25. This is why I hate the cab company in Beatrice. I would much rather use the Blue Rivers Transit. I have never waited more than 15 minutes for a ride with them.
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Elijah A.
Dec 19, 2021
I had called last night to see if I can get a ride from you guys today and a lady picked up the phone and said that yes let me look for a ride she said she was going to call me back and never did.
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