Woodhouse Quick Lane

You try to take your car to deal approved site and they expect you to wait at least 2 hours just to get an oil change and they don't take appointments.... WowJiffy lube or Valvoline here I come!Maybe Woodhouse should change the Quick Lane name to something more fitting, because there is nothing Quick about this place

It was a windchill below zero and I needed air in my tires.The gentlemen at the desk was happy to assist me and within 10 minutes I was on the road again.I will happily return to Woodhouse for future maintenance.

Have been here before and left with a bad taste. This time I took my new car in for an oil change as part of the service program it has to go to a dealer. My 1 hour wait ended up being 2 hours with a tire rotation that I did not request! I will happily drive 45 minutes to Blair to the dealership next time service is needed over driving 5 minutes back to this place.

I was having an issue with coolant in my car. I overfilledit and panicked knowing it could lead to engine problems. Woodhouse Quick Lane to the rescue they adjusted the coolant level for free took me in without an appointment!I am so grateful what terrific human beings you are andI appreciate each and everyone of you!!

I went there to try and get an oil change. Their website said the wait was estimated at 45 minutes. I drove in, saw the Oil change bay empty and there were three people up front by the register pretty much doing nothing. Maybe they weren't trained to do oil changes but when I tried to check in they told me it would be a 3 to 3.5 hour wait. And no, they don't take appointments. Looks to me like yet another place where the website can't be trusted and is meant as a bait and switch to get you to the store. After wasting time driving there for that long of a wait you can bet I won't be back. After reading some of the other reviews maybe i dodged a bullet.

Five stars for my first visit to this business! The rear axle assembly on my recently purchased 2011 Ford Crown Victoria Police Interceptor failed as I was driving it to Omaha from Las Angeles, CA. I needed a mechanic to repair or replace the assembly. Quick Lane was recommended by neighbors. I was not aware they perform major mechanical repairs. I consulted with Jason (Service Advisor) and I can't say enough good things about him. He is professional, extremely knowledgeable and I quickly developed trust in him. He assigned the diagnostic work to Jeff (Certified Technician) and they determined it would be more cost effective to replace the assembly than rebuilding the old one. The right axle seal and bearing were destroyed, and it had ring and pion gear damage. Trust, they could have easily convinced me the parking brakes needed to be replace due to oil contamination, but they cleaned the existing parts and re-installed them. That saved me a lot of money. I also had them replace the power steering pump, the seal on the old one was failing. I have the car back and everything is working perfect. I should note I spent a lot of time in the center. Every one of the guys was friendly and respectful.

I took my car to this location for an oil change and checkup. Within 6 days of this, my coolant/radiator hose and clamp failed and destroyed a 2 year old motor (which Woodhouse Hyundai put in as part of a recall). Now I'm told that they "check" the hoses but not the clamps. Called the dealership and they said that over time clamps and hoses fail, but those clamps and hoses were less than 2 years old and I assumed were checked each time I took it in for maintenance at Quick Lane. Now I'm stuck with a $12,000 bill for a car worth only $7,000 and both Quick Land and Woodhouse Hyundai are saying that it's not their fault, things just happen.

Been bringing my vehicles here for years. The team is always very welcoming. The provide feedback while the work is being performed and alert me if they see something that needs attention. They make recommendations not always to tell you need something done that can wait.

Went to this location and they misquoted how long it would take. After speaking with someone at the counter, they did help by moving me up due to their misquote. However after leaving about 10 minutes later my car started to have a lot of alerts go off. I was close to a dealer and they thankfully was able to take my car back and found a sensor broke and a couple more out of whack. I will NEVER take my car back!

Great service was able to walk in and get timely service for a regular service interval oil change and rotation.