Woodhouse Nissan

We came in for our 370Z Nissan (without an appointment..) service took us right away ..said about a 45 minute wait..their "app" allows us to track the progress on our car at any time during the service and we sat in comfy lounge chairs with a couple TVs to watch ..fresh popcorn, snacks, pop, water, coffee, tea....just like home...very quiet and relaxing area while we wait ..separate glass walls area for kids (with a door you can close...a win) very clean and tidy....but do not come in if you are "weak" those cars in the showroom are GORGEOUS...we had to look away! It took 35-40 min!!! Awesome job..super quick!

Amazing service here! Evan thank you very much for your professional service. Woodhouse Nissan is my new go too....for anything vehicle related.

I have been a Woodhouse buyer for almost 10 years not, and not only will I never purchase a vehicle from them again, I would absolutely never refer anyone to get their vehicle serviced at any Woodhouse location, but especially here. Their inability to diagnose the root cause of an issue and carelessness at putting your vehicle back together when they preform routine maintenance is an epidemic. In these 10 years I have never taken my vehicle to be serviced where it didn't come back with something new wrong or the original issues was not fixed. Their lack of communication in to current state of where your vehicle is in the process of being fixed leads one to wonder if they are just "looking" for something to be wrong with your car. Their negligence has rendered my vehicle inoperable with a 9000.00 repair bill and have taken no responsibility for their actions in the matter, they take no accountability for their failures and choose to pass the burden on to their customer. You should be ashamed of yourself, Woodhouse, on how you treat repeat business.

I had the best experience throughout the sales because let's be honest who doesn't want an easy sale? Well 2 months later after purchasing a brand new Nissan Rogue sport i started hearing a cracking noise on the drivers side seat. It turns out it's broken, I've waited over a year and nothing had been taken care of...

I bought my Nissan Altima brand new back in 2008 from Woodhouse and have been very happy with their service department ... until recently. Last year I got an oil change and was given a list of items that needed to be taken care of. I didn't have the work done by Woodhouse or anyone. The next oil change I was given a list, expecting all the same items. Nope. My rear shocks that needed to be replaced magically fixed themselves. The necessary alignment fixed itself. The coolant that needed to be refilled magically filled itself. However, the newest list showed power steering fluid, brake fluid and automatic transmission fluid as "requiring IMMEDIATE attention." My car also needed front struts replaced and cabin filter.I decided to shop around and took my car to Grease Monkey. They inspected all the fluids and found them to be perfectly fine. The guy even said the AT fluid looked like it had just been replaced (which it hadn't). They confirmed the front struts needed replacement but the back shocks were just fine. Then they discovered the cabin microfilter had been installed wrong. It had been shoved in and wasn't actually filtering anything. It wasn't even dirty, just mangled.Bottom line, I will NEVER take my car to Woodhouse for service again and I will NEVER buy a car from them again. I love my Altima and would consider buying another when it's time, but Woodhouse's service department shysters have lost my business entirely.

Do not!! I repeat do not buy from this establishment. I purchased a 2018 tahoe from them and I have seriously had it in the shop now atleast 10 times. Now I am having to replace the tire sensors and there is an oil leak. Chrysler is refusing to cover it. Also my salesperson michael blocked my number from his phone and I was no longer able to reach him directly.

Its taken me awhile to post this since I felt that I needed time to compose my thoughts about the situation. I'm not trying nor do I want sympathy for what I'm about to exp!ain.Over memorial day weekend I was informed by my sister that she had a mini stroke and had bells palsy on one side of here face so I did what anyone else would do I immediately got on the interstate to go be with her. On my way to dsm my oil change light came on so I took my 2017 Nissan Rogue sport to the Tires P!us off of Mere Hay Road to get serviced before heading back home to Omaha Ne.Unbeknownst to me at the time one of the technicians had broken my air filter housing assembly elbow which allowed to much air to get into my engine which made a mass air sensor fail. I came to realize this only because the check engine light came on when driving home from work. I took it to Woodhouse Nissan in Omaha where I and my husband were informed that it would cost around $1000.00 to fix. Once we gave to go ahead to start the work we were called and informed that the price was going from $759.10 to over $1200.00 (labor and tax not included) due to Nissan redesigning it. Being that I was told by Woodhouse Nissan that this part was broken at the last p!ace my car was serviced which was Tires P!us I immediately filed a claim which they later denied. Verbatim from the c!aims specialists from Tires p!us in dsm: the executives have made a decision and they have decided to deny due to the following: i had driven 2376 miles since they serviced the car and light would have came before and Nissan is/was aware of this part being easily broken hence the reason why they redesigned it. They are negating the fact that one of their technicians broke the part in the first place.I haven't even had my car 6 days after just picking it up on Friday 19th before the check engine light came on again and had to drop my car off again on Wednesday 24th so I'm still not done dealing with it.I'm blessed to be able to pay for this repair but I don't think its right! Furthermore, with Nissan redesigning it instead of issuing a recall I can't help to think about all the other Nissan customers that at some point will be dealing with the same issue and they may not be able to afford the repair. If I cam save just one person from going through what my husband and I are going through then posting this and reporting them to the BBB will have been worth it.

Luke helped us find the perfect fit! We got great value for our trade in! It was quick and easy! Super clean and helpful! I was given snacks and soda anytime I had to wait at all! Highly recommend!

Ryan Ludington was very helpful made my shopping there very comfortable and stress free, did everything he could to make feel great. price was right and went smooooth. i would refer him to everybody i know. And yes i did buy a new truck.

Whatever you do do not finance with Woodhouse Nissan in Bellevue. Go with someone else. I bought a truck recently and financed through them. Done it several times with other dealerships no big deal. The next day I see that I had 3 hard inquiries on my credit report. I don't think they realize the effect that has on people. Also, it's been over a month now since my purchase and I still don't have the title. That really sucks, I have them the title for the truck I traded in, but I have heard 2 different reasons why Nissan screwed it up in the last 2 weeks. Think twice about working with them