Wichita Heating and Cooling

We called for Wichita to get a second opinion after the company which installed our furnace eleven years ago told us that we needed to spend $15k to $20k to replace it! Ramon came and examined the unit, said it was at least ten years from replacement, and explained what led to the original service call and the easy way to fix it. Definitely giving Wichita Heating all future business!!!

I heard about this company through my neighborhood app, they were highly recommend on there, and did not disappoint! 3rd generation family-owned. Our AC went out and we initially called another company who did the whole sales pitch and ended up with a quote a few thousand higher than what we ended up paying with Wichita for similar products, so I feel we got a great price through them! They fixed our old a.c. for free to get us through to the appointment. Every single worker we encountered was timely, professional, clean, and respectful of our home. They will be our go to heating/air company, and I'll be happy to recommend them to friends and family

After our air conditioner went out last week we came across Wichita as a company with great reviews and provides Carrier service. First, their turnaround time was great. We originally called a different local company we have used in the past and they weren't going to be out for over a week. #passWichita made it out in 2 days. The technician was very friendly, knowledgeable and prompt. I only knock one star because when I called to confirm our appointment day of, the woman said to me 'oh, I thought we got to you yesterday.' I was definitely glad I called to confirm everything since it seems they may have been some administrative issues.Anyways, I still think this is a great local option for your heating and cooling needs we would definitely use again.

LOCALLY OWNED: Major thanks to Wichita Heating and Cooling who saved us from the heat today. Why wouldn't our air-conditioning unit stop working the day before heat waves on the day that we are hosting a party at our home? (SARCASM) Of course it would. But with one phone call in the morning to Wichita heating and cooling they were able to squeeze us in on a extremely hot and busy day. It was a quick fix, nevertheless they showed up and were quick with their efforts to resolve our situation.Our air is working great now thanks to them. Send your heating and cooling needs to Wichita, and they will take care of you.

When our AC crapped out in the middle of the summer of 2012 (also known as the year Omaha secretly relocated to the surface of the sun), Wichita was nothing short of a life-saver.It had to be one of their busiest summers on record, but they were out to our house the very next day. We ordered a new unit -- and since it was going to take a week or so to arrive and I was home on maternity leave with a newborn, they offered to jerry-rig a short-term solution for our old unit ... for free, without us having to ask.And when that short-term solution didn't last the whole week, they were back out to fix it ASAP ... for free.Anyone at any AC company would have been more than happy to sell us a new unit that summer -- and we were clearly desperate and vulnerable. But rather than take advantage, the guys at Wichita really went above and beyond to make sure they took care of us.Five stars for service alone. I'll be a Wichita customer for life.

When a One Hour competitor claimed I needed a new furnace (and air conditioner while they were at it) at my home, I called Wichita for a second opinion. Their technician confirmed that the heat exchanger was cracked but pointed out to me that because it was less than 10 years old that it was under warranty. They then replaced the heat exchanger for the cost of labor only. Score! At my business we've had a contract with the One Hour company but I again called Wichita for a second opinion when they claimed that two of the rooftop units needed replaced. They didn't know I'd asked Wichita for an inspection so they were pretty embarrassed when Wichita plugged back in the components they had removed and clearly demonstrated that the extent of my problem was dirty filters. (Watch out for the One Hour guys).I now use Wichita for my heating and A/C needs for all my business and residential needs. I'm delighted to have found a company with a strong moral compass in this day and age.

If you see this review and are deciding between Wichita Heating and Cooling and someone else, just stop comparing now!My husband left for a work trip on a Tuesday earlier this summer and the VERY next day our A/C stops blowing cool air. He hardly ever travels for work so this was just my bad luck. I'm not one of those girls that feels helpless when this sort of thing happens and just immediately call the men in my life, I can definitely find a contractor and get it taken care of.HOWEVER, my father-in-law (bless his heart) heard about the situation and went to searching for a company. I'm so glad he did. He's the type of guy that knows and is friends with EVERYONE in Omaha. I honestly can't remember his connection with this company, but he calls them, then calls me and says they'd be over at 9am the next morning.Exactly 9 am and a very polite man shows up. For all those clean freaks out there, you appreciate when someone enters your home and takes off their dirty work boots which is exactly what they did. Punctual and polite= thumbs up so far in my book.The guy goes out to our A/C and looks at it and to make a long story short, there was just a small fix required that needed to happen to enable to the fan to work again. He said we had the option of replacing the piece that controls fan speed (approx. $300) or keep it at the same speed which is how all new A/Cs operate (approx. $100).We asked them if they were us, which would they do. They COULD have said the more expensive part and made an extra buck off of us, but they said to keep it as-is. They easily could have sold us on something more expensive or downright lied to us (and we would have believed it) but they didn't.Glad there are still some folks out there with honesty and integrity. Call them, seriously!

We know his service to be good. It goes back to when my dad did business with his dad on my dads furnace. We had Bill do a service call some years back, and fixed the problem. Then we called a few years later for a furnace check up,and a repair man came out, and fixed the rattle. As I said, we knew he would do good work for us. Thanks again !! Bonnie Mc

Over Priced Service CallOwner explained after I have used them for over 30 yrs they went to a "book" price. I think they should get a new book.!! (the owner establishes the "book" pricing anyway)Nearly $300 for an evening ( 7:00pm) diagnostic fee, ( couldn't fix the furnace that night anyway) and then almost $600 to install a part that cost only a couple hundred dollars the next afternoon. They were at the house for less than 1/2 hr on the diagnostic, and then another 1/2hr to install new part. Nearly $900 for a $200 partI called a couple competitors about the same service and it was much cheaper than Wichita !!After 30 yrs I guess the newest family member doesn't understand the importance of repeat business, just wants to over charge you and move on to the next client. I won't be using these guys again. Dad was great when he ran the company but the next generation will run this company into the ground in no time with over priced service per the book rate he established. Dad always was reasonable on service calls and time and material on parts.I guess loyalty means nothing to them so I will be taking my business elsewhere I suggest you do the same.

Called from Texas to have work done on one of my rental homes in Omaha. Wichita team was fantastic, they showed up on time and did the job as promised, no surprises and no hassle. Thank you.