Wheel Specialists

Jared has amazing customer service and is very knowledgeable. We contacted him just days before a long road trip with a concern and he made time to make a repair promptly.We love the custom wheels we ordered through him. We will definitely be repeat customers.

I purchased a set of wire wheels from Wheel Specialists. They were very attractive and things looked like they would work out well. However, two of the wheels were out of round. I mounted them on the rear hoping it would make the car driveable. We started a cross-country trip. After about 800 miles one of the tires started to make a sound like rubber rubbing on rubber. Thinking it was delaminating I made an emergency replacement purchase. 800 miles later the noise began in another wheel. We nursed the car along expecting the tire to blow at any moment and made it to Lincoln Nebraska. This morning (Sunday) we retested for the noise and found it in all four "tires". I concluded it must have to do with the wheels. I went to the Wheel Specialists website and found they are here in Lincoln. We are staying an extra day and will take the car in Monday. I expect that we will learn the source of the noise caused by the wheels and will get all four wheels trued or replaced. I will follow up after our visit tomorrow. But so far, buyer beware.

This is a very bad business to go to not only do you not get any receipts or any paperwork for your purchases he does not guarantee his work and he's a fraud he is no mechanic and he has no experience and what he is doing whatsoever I would highly recommend you turn and run when you hear the name wheel specialist he's out for money not out for what the customer wants I had a brand new car go into his shop left his shop not drivable then proceeded to ignore phone calls and ignore his own Shop hours and leaving when he feels like it and coming back when he feels like it the hours change in various he's not a reliable honest person not good for business at all

A friend of mine suggested I try Wheel Specialists for new tires because their prices were allegedly competitive. I did my own research online to figure out what tires would be the best fit for my truck and then checked around on prices. Jared of Wheel Specialists quoted me a price that was better than any other retailer in town. He ordered the tires for me, texted me when they arrived, and had them mounted, balanced, and on my truck about 30 minutes after I arrived to his shop. I don't think Jared offers 'road hazard' or other warranties other than what the tire manufacturer might provide (which might be why the price was so good), but he told me if I had any problems to let him know, so I assume if there's a problem with balance or defect he'll help me get it resolved. I'd also like to note there was no damage to my wheels or tires through the process, and my truck hasn't ridden so quiet and smooth since it was new.

Stay away from this company. Purchased wheels and tires here and what a nightmare. Bought 35's and the 1st time they were balanced they used beads and they did nothing but form clumps inside the tire dam near shook me off the road. Owners answer "keep driving it'll get better". Went back and demanded a traditional weight balance and he wasn't even going to remove the beads.. Upon 2nd install they damaged all 5 wheels around the bead. They currently refuse to fix the problem and im currently going through the steps to right there wrong.. All improper work and damage was performed/created by the Owner.Grade F!

I ordered online they took my money wouldn't give me a tracking number or a confirmation tried continually to get a hold of somebody the two times that someone answered. They said they call me back or to call back in an hour when they opened when they were already open, horrible service they've stolen my money. I never received no product. Don't buy anything from these guys they're frauds.

I've have dispute going on with this company right now. I ordered some rims from them (I'm in California) I called a couple different times checking on my order and every time was given a different arrival date. Then, one evening I got a email from the shipping company they used which said my wheels were delivered ? I didn't get anything. I immediately contacted shipper which confirmed my worst fears... then I contacted Wheel Specialist which said shipper was sending proof I'd received them? He (Jared) sent me what he'd received from shipper which were a photo of invoice with signature that wasn't even close to mine and a photo of some rims next to a car all covered up which they said was my car. After telling Jared neither signature or car was mine he just dismissed it like I was lying. So now I'm going through the motions to try and get my money (5k) back. Will post more when resolved. For now be careful...

They're so good at what they do! Excellent customer service, kind thoughtful and courteous. I'm quick to recommend my friends because of this.. great prices, they listen and they get the job done.. did a awesome job chopping my wheel well on my 73 caprice so I could ride 28's. Anytime I've had a problem they have been there for me.. they even give snacks to my spoiled son!

The service is top notch and prices can't be beat. Totally enjoyable experience from start to finish. I highly recommend !!