Wag

I have taken my dog to wag a couple times before and her haircut has been fine. I am also usually not picky over my doggies haircuts but this is unacceptable.This time I took her, they ruined her. She is a Maltese poodle mix and came out looking like a chihuahua. Had they been able to cut more off, I'm sure they would've. I am outraged. My Sofi is 13 years old and has never had an issue with any groomer she's been at.Oftentimes I'm told she is very sweet and easy to work with. I did not receive any complaints about her behavior today yet she came out with this kind of haircut (pictures below).There are patches everywhere. My boyfriend explicitly told the groomer to leave her ears alone and only cut a bit around her face. TELL ME WHY MY DOG CAME OUT WITH BARELY ANY FUR. My boyfriend was furious and did not pay for this haircut. We will not be going back. And just wanted to mention, she did NOT have ANY MATTING at all. There is no excuse as to why they cut her this short. The business owner needs to pay attention to who they hire and make sure they know how to follow proper instructions. The photos below include how she looked JUST A WEEK before her haircut compared to now. (As you can see the length is not bad at all.)PS: owner reached out and only cared about the money. She said it was our fault as her staff had told us it would be short. That is not the case. We wanted a trim and Eryn (owner) says we wanted it short. Eryn was not present therefore does not know what was wanted. She says she wanted to understand our side of the story but all she did was argue and tell us it was our fault. HORRIBLE EXPERIENCE HAS CONTINUED. Beware, they DO NOT CARE ABOUT YOUR WANTS.I have taken my dog to wag a couple times before and her haircut has been fine. I am also usually not picky over my doggies haircuts but this is unacceptable.This time I took her, they ruined her. She is a Maltese poodle mix and came out looking like a chihuahua. Had they been able to cut more off, I'm sure they would've. I am outraged. My Sofi is 13 years old and has never had an issue with any groomer she's been at.Oftentimes I'm told she is very sweet and easy to work with. I did not receive any complaints about her behavior today yet she came out with this kind of haircut (pictures below).There are patches everywhere. My boyfriend explicitly told the groomer to leave her ears alone and only cut a bit around her face. TELL ME WHY MY DOG CAME OUT WITH BARELY ANY FUR. My boyfriend was furious and did not pay for this haircut. We will not be going back. And just wanted to mention, she did NOT have ANY MATTING at all. There is no excuse as to why they cut her this short. The business owner needs to pay attention to who they hire and make sure they know how to follow proper instructions. The photos below include how she looked JUST A WEEK before her haircut compared to now. (As you can see the length is not bad at all.)PS: owner reached out and only cared about the money. She said it was our fault as her staff had told us it would be short. That is not the case. We wanted a trim and Eryn (owner) says we wanted it short. Eryn was not present therefore does not know what was wanted. She says she wanted to understand our side of the story but all she did was argue and tell us it was our fault. HORRIBLE EXPERIENCE HAS CONTINUED. Beware, they DO NOT CARE ABOUT YOUR WANTS.

Groomer did not listen to what we wanted. They raised their prices 50% and did not inform us until we dropped dog off. Groomer very rude.

Great job on my doodle! Finally found a place in downtown Omaha area that listens and my dog loved. She talked it through with us on what we wanted and what our hair goals were for him to achieve and she did awesome.

What a welcoming space! Located on an adorable strip of Wag, Green Street Cycles, and Muglife Coffee on 25th and Harney, I was drawn in from the cute signage visible from the street. Wag does grooming and pet services and also carries some unique and non-wholesaler brands of food, treats, and dog/cat accessories. They gave me some samples of food to try with my puppy, which is a first for me at any pet store.I think the owner was sweet and knowledgeable about dogs and their diets. I'll definitely be back for the unique treats they have and the all natural food. They have brands that you may not be able to find elsewhere and provide alternative ways to feed your pets other than kibble and wet food (I saw this dried meat stuff that you just add hot water??). If you're obsessed about your tail wagging friend like me and want to see all the options that are available for him/her in terms of health and food, certainly check this place out.

I'm really not a fan of cutting my dog's nails; especially the infamous dew claw. I called Wag and not only do they cut nails but also do nail grinds. I like to get the latter because of our wood floors. Then the dog isn't slipping and sliding around.I called Wag and set up an appointment with Ashley during COVID-19. It took about 10 minutes and it was done. They also have other grooming services. In addition, there's pet food, treats and other offerings.I'll definitely be back again soon!

Wag has been a life saver with my two cats who REFUSE to let us trim their nails at home. It's $15 a cat to get all four feet trimmed and they are so fast. My chill cat is out in 2 minutes and my squirmy one is out in 3. They've never hurt them or made their nails bleed or anything like that. $15 every few weeks is so worth the girls having soft feet and not having to go through the battle of trimming them at home. Also the staff is so kind. The person working the register every time I am there is so sweet and helpful. The groomer is gentle with them and takes great care of them. Aside from the general stress of taking my cats out of the house, they are treated great at Wag and the staff is calm and gentle and work to keep the cats safe and calm. They've also got a fun selection of toys, snacks, food, and accessories (if you're lucky enough to have a pet that will wear them ). I totally recommend and will continue bringing my girls here until they give me a reason not to (which I don't foresee). I cannot vouch for the other grooming they do because I've only had my cat's nails done, no other services yet.

$160+ to shave a 40lb dog (not including tip)! Extremely expensive and since they charge by the hour there's no clear way to tell how much it will cost. I will admit his undercoat was starting to get matted and nails were long but they usually are when I've taken him to previous groomers and was charged around $70-$80! When I went to pick him up she said, "he might be ready but sometimes she likes to sit and talk to the dogs for awhile to make them comfortable and calm them down". Not when you're charging by the hour!

Where are the photos of your precious cats!! Why just pics of dogs???My wife and I often come by the large window just to look at the kitties and cats. I love your cat habitat.

Every time I have brought my high maintenance, anxious dog in for anything, this staff has treated her with so much patience and kindness. When my pooch didn't like being groomed and was throwing a fit, they slowed down and worked with her at a much more comfortable pace. Thank you guys!

I have a standard poodle named Intoku. We've been to several groomers all over town and finally decided to give wag a shot. The price is really fair for the quality of work. Josh groomed my dog and I've never seen him so fluffy!! He did an absolute stellar job and will be seeing him again. Would recommend choosing Josh as your groomer!! - The pic is 4 days after the grooming job! Still soooo much fluff!