ViewPointe Vision - Omaha

Best opthamologist I have ever found.Thorough examination for updated prescription for contacts and glasses. Dr. Klemke also examined my eyes for any macular degeneration or other problems that could affect my eyes in the future.My husband and I travel frequently to Gretna, NE from San Antonio, TX to visit our daughter and her family. While living here from 2004 to 2013, we discovered Dr. Klemke. Since then, we haven't found a physician of his caliber. Thank you to Dr. Klemke and his extremely kind and helpful staff.​​​

I absolutely love the homey atmosphere of this office and I always enjoy my time with Dr. Brown. They are so accommodating and even allowed me to change my frame order before it was placed. I let your opticians pick out my frames and they were just perfect! I highly recommend this office!

After a mishap at Dr. Klemke's office, him and his staff went above and beyond making it right. My entire family goes here and I recommend this place to all my family and friends.

This was my first and last visit to Viewpoint Vision. I was overcharged by over $200.00. Had I not looked more closely at my invoice and insurance payment I would have missed the error. While they did send me a check to reimburse me, I received no explanation.

Appointment last week at 3:20, kept us waiting until 3:50 then said doctor would be in when he could. Lots of employees, seems like one of these bespoke high profit optometrist focused operations.People seem comfortable thinking a real doctor, or optician is important and it's okay to waste my time, but it's not.

This place's customer service is top notch!! I went in for my appointment, but they were running behind schedule due to construction in the building. I needed to reschedule (I had been waiting in their ~very~ cozy lounge for 30 mins), and needed to leave get to a family dinner. When I told the lady at the front desk that I needed to go and reschedule for next week, she was so kind about it! She actually made a note on my appointment to make sure she sees me right away when I come for my make-up eye exam. The space is sanitary, the doctors are great, and their receptionists are awesome! Thank you, guys!

3/10/21, i called ViewPointe Vision for contact lenses/prescription and new lenses in my favorite eyeglass frames. I selected them because they were a Preferred Provider from my vision insurance provider and because they had a location near where I lived.They sent me to their Elkhorn location, assuring me that I could get my products delivered to the La Vista location when they were finished. The doctor provided my contact visit, and told me there was a special that if I ordered "a year's worth" of contacts, I would get a $50 rebate. I am a "Bifocal contact" wearer, so I only wear one at a time. The doctor told me I would only need to buy 1 box of contacts to qualify for the rebate.3/23/21, received text that my product was in. I called and it was at the Elkhorn location, I asked it to be delivered to the LaVista location. She assured me it would be there (at LaVista) Saturday. I asked that they include the rebate info.3/27/21, Saturday morning i arrived at LaVista location. My contacts were in, but no glasses or rebate info. There were no personnel at Elkhorn for the LaVista personnel to query. I left my contacts with them and asked them to mail me everything when it came in, and asked that they contact me with the status of my glasses on Monday.3/29/21, Monday, late in the day, I called for info on my order. The person I spoke to said my glasses were lost. I also asked about the missing rebate paperwork. She said my order didn't qualify since I "only bought one box" of contacts. I referred them back to the doctor, who told me I would qualify.3/30/21 Tuesday late in the day I called them again for an update. They found my glasses and verified the Doctor said I would get the rebate. I asked for everything to be mailed to me, and the employee told me it would take approx. 2 weeks to mail.April 12, 21. Received a package addressed to me that contained glasses meant for an office in New Jersey. I called again, asking if they mailed my order to New Jersey, since I had that order in my mail. She apologized, promised she would find my glasses and call me back, and they would "take care of me" for my trouble with some sort of compensation.April 14, 21, My glasses, contacts, and rebate info arrived. Per the rebate information, my contact purchase didn't qualify for a rebate (my intent was to buy enough to qualify, so had I not been mislead in the beginning, I would have purchased a 2nd box to get the discount).As of today I haven't received a follow up call or contact from ViewPointe Vision, verifying that I received my stuff, asking if I was happy, or making good on their "Take care of me" promise after losing my property twice.I cannot in good conscience recommend ViewPointe vision.

My wife and I recently went to VP Vision and had a great experience. Everyone was very friendly, and I can not recommend Dr. Brown enough. We will only go to VP Vision/Dr Brown going forward for all our vision needs.Edit - Changing my 5 star review to a 2 star review. Picking up my new glasses was not a pleasant experience. The person helping me made it clear I was bothering her and basically just handed me my glasses and that was it. Did not inquire if I had any questions or provide any feedback. Going forward I will not purchase glasses here and will tell others to avoid as well.

Everyone is always so friendly and welcoming. They're always willing to help with any questions and thoroughly explain every examination. I highly recommend View Pointe Vision. Chris D.

Super friendly and helpful staff! This was my first time seeing a new optometrist, I've been going to the same one for 20 years but had to find a new one when I moved to Omaha). I was pleasantly surprised by how smoothly my visit went! Dr. Dustin was very courteous and professional. I could tell that he was very knowledgeable and truly cared about making sure I had the best fit for my contact lenses. The check-in and check-out staff are GREAT! They explained my cost and how much insurance covered, and I got such a great deal on my contact lenses cost!! I was recommended to this office, and I would recommend them to anyone else, as well! 10/10