Twin Creek Dental

After getting a second opinion from two dentists, AND their in-house periodontist, my initial assessment was correct. These people either have no idea what they are doing, or they are scamming people at the cost of their teeth and/or insurance. Always start non-invasive, & non-surgical. They didn't do what they should have done, and wanted to jump straight into surgery. Way to much, when a simple cleaning fixed my issue. I'm actually glad they refused to do my cleaning, there's no telling what damage they would have caused.To sum it up, my second exam revealed my dental issue is no where near as bad as they made it out to be. They had me worried for nothing. There were a lot of red flags, and I'm glad I trusted my gut. I do not recommend.

I love this office and all the girls that work there. Been there 10 years with no issues. Always run on time and listen to my concerns. Never had any problems with my treatment and the injections have always been very gentle. This guys bad review is a joke!!! He's complaining about parking signs?? Hahaha I was there at 1pm and the lot was full so I was glad for the spots. The counters were clean but did have a bleach spot shown in his photo. Some people are hilarious...

The staff here is great!I've had several appointments here and they've always been quick, precise, and very easy to talk to. I used to stress about money when it came to dental work but the payment plans they offer make it very easy to afford. Their advice is super helpful and the work has helped me have a better and more confident smile!Thank you everyone for being so awesome!!

Let me tell you about this place .....I had a toothache from the weekend previous so I walked into their practice on a Monday in severe pain. This place not only turned me away and told me "We don't take walk-ins" but when I asked "what about an emergency; I have a sever toothache" I was firmly told "No!" Who does that? Apparently they have all the patients they needed. I was prepared to pay cash for my visit. They could have made good money off of me but instead the 2 "ladies" up front (especially the blonde with shoulder length hair) were both cold, callous and rude. When I asked to speak with their office manager, they replied with "she's not in yet." No, of course not. How convenient. If I could've given them a -5 stars I would have. Lesson learned, Twin Creek Dental, be kinder to those that are even walk-ins because the way you treated me gets you 1 star and even that is too much! Avoid this practice. Especially if you aren't an already patient of theirs AND you need emergency services. Avoid the embarrassment and humiliation of being turned away. I have already spread the word to my friends, family and colleagues. They just shook their head.

Twin creek dental made me feel right at home! The staff was very helpful and friendly. I would highly recommend twin creek dental!

Love these guys. I've had 2 fillings and a deep cleaning/cleaning done. Always professional and courteous. The appointments can be scheduled a little ways out, but they have a will-call list if you're flexible and willing to fill cancellations. least painful dentist I've had in years.

Do not go to this place. They are rude and unprofessional. There's no need to shame someone for having to cancel appointments due to insurance changes. The cancellations even occurred before the window and made clear at reasonable times. No need to bring it up every 5 minutes with different nurses.Information is supposed to be kept confidential and no need for everyone else to hear so why shout when the patient is RIGHT IN FRONT OF YOU?! Also when a patient is saying that they're in pain, the nurse yelling and stopping saying, "What is it? I'm not doing anything!" is BEYOND ME. If someone is in pain from your lack of knowledge on how to use the medical tools correctly, is crazy. Why blame someone when they tell you they're hurting. UNPROFESSIONAL. Apparently, there is a common problem here on how this staff treats guest, and need some training on basic customer service. Says a lot coming from a medical place that deals with people's teeth. Find some place else PLEASE.

I should've told my family to run from this place when I had my wisdom teeth taken out and Dr Drake broke the teeth off at the roots. She tried getting the small pieces out of my gums and I was in so much pain as the lIttle medicine they gave me started to wear off. My dad had to drive me across town to another oral surgeon.Two years later; they did the unforgivable. My brother is autistic. He has issues getting ready and being on time. When my dad was in the hospital fighting terminal cancer, I was back in town, so I scheduled an appointment for myself and my brother. He had to reschedule from missing one earlier, and then we missed his appointment because that week my father was on his death bed. After he passed away, we get a letter saying he's not welcome back as a patient because he missed too many appointments. You would think they would make some concessions for his disability and our family situation, but instead of showing compassion (mind you, my father was also a patient of theirs!) they shut our family out. So if you or your family members have special needs or require extra care, please do not go here.

Dr Drake and her staff are great - they answered all my questions, had affordable pricing and I received excellent dental care.

Dr. Drake is wonderful, as well as the rest of her staff! I've been a patient for many years and always feel respected and valued as a patient. I couldn't speak more highly of the care myself and my family receive from Twin Creek.