Today's Dental

I have decided to lower my ranking by a few notches based on this morning's experience with a new hygienist who was assigned to me when the one I am most comfortable with left on vacation. She was very inexperienced in my opinion due to the awkwardness of providing my dental scans, pressing hard on my gum lines with her gloves until I felt her fingernails, and jolted me a few times when she picked at a spot continually until it hurt and caused me to jump. I had to remind her several times to use the suction until she finally realized she ought to use this tool more often for my comfort. I didn't bother making another 6 month appointment afterwards because I wasn't happy with the service. I will most likely move on to another dental practice that has great patient care and asks for constant feedback to maintain patient comfort during the treatment.

AMAZING dental office!!! If you are reading reviews to quell your anxiety about going to the dentist - this office is the place to go! From the receptionist to the hygienist (Julie) to the Doctor (Dr. Molettiere), everyone was so pleasant and helpful; warm, yet still professional. As a new patient, Julie listened to my long dental history (have had a few procedures, but you wouldn't know looking at my teeth - thank goodness!) and Dr. Molettiere gave her profession opinion without placing any pressure on me about next steps, but still gave me the facts. If I could give more stars, I would!

I have so much respect for these people. I have been sent away on multiple occasions as I am too high risk normally for anything other than being seen by someone in a hospital setting. I had gone in for a procedure that probably would be easy for most people. Unfortunately with heart problems, they will not allow me anything with epinephrine in it. Any dentist that I have ever been seen by never has had anything else other than meds I cannot have. The dentist eased all my anxiety, carefully listening to my history and letting me know, she knew what I needed and how to do it safely. OMG what a relief, I have gone 10 years always being told you need to be in a hospital setting. Its too risky for me to see you as a patient. I burst into tears honestly. I thought that would be my "forever situation." Fortunately, they helped me through the proceedure. Offering me something I could take pre-procedure to numb the area without inhibiting my breathing or raising my heart rate. I soooo very much appreciate them. Words cannot even express my gratitude for the dentist. They truly care about helping their patients.

Love this place. I always have the same person who cleans my teeth. Jess is awesome and so are the doctors! They do a great job cleaning my teeth. :)

I had a wonderful experience with Dr. Molettiere and her staff this morning. Dr. M fixed several of my dental issues with no pain or discomfort. I highly recommend Today's Dental!!

Dr. Molettiere is amazing, as is the staff. They always fit me in when I have an unexpected dental crisis. I truly appreciate that alternate care plans are presented, and not only does she consider what's best for my hygiene, but also for my bank account.

Very disappointing experience. The equipment and X-ray machines are extremely outdated. They claimed there was no issue, yet I later received a bill. This feels misleading and unprofessional.

not recommended, horrible service . Unable to use their own technology. reception was rude.

Prospective and current Patients - It's long review, but please read this before considering visiting this location. It is the first time I left my review in Google because I have to let people know what's real face of this location.Please be aware of below and consider NOT visiting this location because they talk behind patient back and ran us down! I feel humiliated.I have had regular dental checkup at this location for recent few years so far. (which means I'm long-term customer for them). My appt was scheduled in this Jul, but they called few hours before 4pm on 3/20 Mon that the slot was available. Then I visited them on that day as they wanted. Kim S. (hygienist) required me to take 360 degree panorama photo as well as few other things. Since I was not too sure if my insurance cover panorama, I gently asked if it's possible to confirm with my insurance before taking those. Then, also mentioned nicely that if it takes time to confirm with insurance, I'm totally fine to return another day because my original appt is in Jul (4months later). However, she told she could confirm now. While waiting for front desk contact my insurance (about 10min), she and I had small talk about weather, hobby, vacation etc and I told her "As patient perspective, please understand I wanted to confirm with insurance first before taking extra ones because longtime ago when medical checkup, I thought my insurance covered and took some extra exam, but they didn't cover and I had to pay serval hundred dollars unexpectedly few months later. She answered that she understood and agreed, then finally she confirmed that insurance covered the additional exams and I took. I felt that she treated me as I was not customer who gave them much profit and have enough money to afford to whatever they asked, but I was OK because the purpose of that visit was for simple dental hygiene in every 4-6months. (My teeth have no dental issue)3days later, Thursday 3/23, I realized Kim (Hygienist) and Danica (office manager) talked behind patient back! They sent me dismissal of patient relationship. I'm totally fine because there are too many good Dental office everywhere and I have good dental insurance. Only My concerns and the reason of writing this review are -First, even though I was their long-term customer, they have been talking behind their customer and humiliating.Second, Kim told a lie to her office. I've never argued with anyone in their office at all because of no reason to argue. If insurance doesn't covered any extra one, Simply I would not take and walk away or revisit when insurance confirm. As mentioned, my original appointment was 4 months later. No one argue with smile, gentle, and low toned voice. Customer asked her nicely to confirm with insurance before they try to charge any extra one.Third, it's patient right to know if their fee (for not that normal activity in every 6months) is covered by insurance before taking.I would tell each prospective and current customer that "Please walk away from them unless you are OK to be treated by two-faced" Once they think you are not rich and obedient customer, they will send dismissal of patient relationship with falsehood.Also I would tell them "No dental office can exist without its patients/customers. Even one of your employee told falsehood or talked behind customer back , each one in your office should be representative of you office. Which means customer do not remember the employee's name but do Today's Dental - Elkhorn is awful location with bad service.I will tell all my family members, neighbors, and collogues who have been visited there do not visit again to avoid being next victims of them and source of their gossip.Even they never showed me any x-ray or panorama of my teeth I paid for them. After they sent dismissal of patient relationship, I asked them to send back my patient record with panorama and serval x-rays, but so far they have not sent back anything.Please aware of above before considering visiting them. Thanks.

AWESOME! AwEsOmE! AWEsome!!!!Dr. Molettiere is phenomenal!!! I had a problematic crown from another dentist and asked her about it during a previous visit. She explained they make crowns in-house using a 3D printer and a replacement could be done in 1.5 hours. I came in a week later for the crown replacement and was THRILLED at how quick, gentle and painless the entire procedure was!!! I didn't feel the numbing shot, or anything else during the procedure. The staff is friendly and efficient. Patient comfort and experience are their top priority. I am beyond happy with the service at Today's Dental - Elkhorn!