Summit Dental Health Old Market

Highly do not recommend. I've never been treated more disrespectfully as a customer in my life. Trying to navigate the cost of medical treatments is difficult at the best of times. The woman running the desk as the sole gatekeeper of that information here made it a nightmare. She was condescending, dismissive, spoke over me and was so rude that I chose to leave the day a bridge was to be placed in my mouth over having to interact with her ever again. I also chose to cancel a long awaited appointment for my son. It's the single worst experience I've ever had at a dentist office and I didn't get past the front desk. I would go anywhere else prior.

I dislike going to the dentist like most people but Dr.Mike is the best dentist I've ever had, hands down. He is the epitome of professionalism and efficiency and super friendly too.. The office is in a great location and nicely decorated. If it's your first visit, go upstairs and make a right. Yes, it's above a bar but it's Old Market. They're super busy because several dentist's offices didn't make it through the pandemic and they have lots of new patients, but they're good at getting you in and out. Four stars for the office, five for Dr. Mike.

Modern Dental office in the Old Market that we started being patients at due to proximity to (our old) home. We have since moved out of the neighborhood but continue to come here after a "meh" experience with another one of their group's locations in a different part of town. I have only had basic services done here (cleaning, x rays) and they have done a great job. I have had different hygienists on all 3 or 4 visits so far without issue and the male Dentist I see here is very nice and personable. I didn't feel that they were pushy about services even though a few extra things were offered to me (fluoride treatment, sealant for a deep crevice in my molar that could turn into cavity eventually) so I appreciated that.When I first started coming here I did not have dental coverage and the self pay prices were very reasonable and fair for new patients. The only negative might be the metered parking but I really don't care about that type of thing. I recommend this office for your basic dental needs.

I highly recommend the talented and friendly Dr. Riley and her fun, capable staff. As soon as you walk upstairs you notice how beautiful and clean the office is, then you are greeted with helpful, smiling faces. Their approach is genuine and straight-forward. It sets them apart from other dental practices. I look forward to my dentist appointments now; I trust them and they do great work! Keep it up guys! -Chase

Summit dental health old market uses non-standard processes that are not approved by insurance. A simple check up and cleaning was billed at a cost of $354. Of which I am responsible for $118. I find their practice of not having this process preapproved to be very dishonest. Beware of this dentist office

My wife had work done that force us to come back four times to get it fix. The last time we were told to she need to see someone for a root canal. My wife not wanting to have a root canal done asked me to take her to another dentist. Two blocks away we found another dentist: he removed the bad work and fixed the problem by doing a proper job.

First time patient. I scheduled a cleaning for a day when I knew I could take some time away from work. When I arrived the dentist looked at my teeth and said my appointment didn't include a cleaning (only consultation and X-rays). This was due not because I made the wrong appointment, they only have one dental hygienist on Fridays and they couldn't fit me in. I indicated the entire reason I was there was for a cleaning, only to be told I'd have to come back another time. They were happy to charge me at the end though for the appointment, and schedule another for the cleaning (at an additional visit cost). I declined and will not be back. Highly unprofessional.On the positive: The dentist seemed nice, but unwilling to do much other than list all the cosmetic procedures they recommend for future visits.

A retired dentist recommended I'd go see dr Gritzuk but when I called a very rude lady answered very dry and rude acted like she didn't want to help me , pretended like she didn't have any appointments to offer and refused to give me her name at end bc she knew how rude she was being, I don't care how good of a dentist you are if you have a lady like this representing you that bad business.

I have been going to this dentist for 3 years, but now I am stopping. First, you can't get anyone in the office on the phone. The communication process is horrible. Second, I cannot get questions answered. When dealing with an insurance coverage question and a billing question, I was promised a call back (by the call center) multiple times, and nobody ever called back. So, I made a trip in person - just to go over the bill, and I was told it had been billed incorrectly. Again I was told, in person this time, that they would follow up on my billing issue and call me back. A month later nobody has called. Because this billing issue, now 4 months old, STILL hasn't been cleared up, I called three days ago to cancel my upcoming appointment. (I do not want to incur any more bills until this issue is cleared up.)And today I get a text reminder of the appointment. I called, and it was never cancelled!The dentists are great, but the office/administration is AWFUL.

The Old Market Location's Staff Goes Above & Beyond!!!As an Old Market Resident, I was beyond impressed that this kind of Service is only a block away! In the past, it was an office visit & referral to an endodontist for a root canal or extraction...taking more time with more pain. I've been to dental schools & it's been 4 hours for an extraction, creating more trauma. Understanding that this isn't always a doable situation, nor an expectation, it was incredible to walk in, have a pain free extraction & out in less than an hour. Having more crowns than a queen it's pretty awesome to have they have this killer location, with the latest technology & offer more services than most general dentists, only one minute away. Any place can have those elements, but what makes this a 5 Star office are all the People Making it Happen--Genuine, Real People Who Truly Care.A Unique, Wonderful Experience...indicative of the Old Market.