Suburban Bridal

This was one of the first places I went to look at wedding gowns and I still have some of the pictures of me in those first wedding dresses I ever tried on. I came on impulse by myself as I didn't have any family in the Omaha area and was ready to start getting an idea of what the theme of the wedding was going to be. The woman that met and assisted me trying on gowns was so incredibly nice. She helped me in and out of the gowns, took numerous pictures and videos so I could share them with my family and friends and ensured I had everything I needed. I tried on several gowns that I really liked and they were all reasonably priced. I still didn't know what style I was even looking for. It wasn't until I moved and we settled into our new home in a different state and began putting the wedding details together, that I was able to decide on what type of gown I wanted. My experience at this shop though was great and I really appreciated their personalized attention and their lovely gown selection.

I found my perfect dress at suburban bridal! I took it to the seamstress they recommended and had sleeves added to complete it to make it exactly the way I wanted and I felt beautiful on my wedding day! I tried so many dresses at it feels like every store in omaha and this was my last store. This was the only place I could find a dress that had everything I wanted and the ladies here made sure I felt beautiful and were so helpful! I would recommend them to any bride looking for their dream dress!

I could not be more pleased with my experience at Suburban Bridal. I went to several other stores, but I felt rushed and pressured at each one. The owner of Suburban Bridal was so helpful and kind during my shopping experience experience, and I never felt rushed. She takes her time with each bride and makes them feel like the most important person in the world!

Let me start off with I walked out of the appointment, after trying multiple dresses that didn't fit me (I'm a size 10, which is sample size) let me give you a summary of how my trip went here. Walked in, got greeted and basically shocked the hell out of them that I had an appointment. Then was asked my preferences (fit and flare with illusion neckline but was open to anything just not strapless and a lot of bling) Got told to look at the mannequins (all 6 of them they had up front) and then directed to our seats, which also included us walking straight through another bride's "yes to the dress moment" to get to our corner in the back next to a dressing room that would make Walmart look like a high end boutique. I don't even remember my clerks name, bc I'm almost positive she didn't tell me between talking crap about her other employees (a girl missed work bc she was in a car accident and waiting on the police to file a report, but apparently this was unacceptable and she should have been at work). Move to dress #1. This dress had nothing I desired or described, OH and it was a size 8 size. Meaning I had to squeeze my size 10 butt and thighs in it meaning I looked like an overstuff sausage with rolls for days. Nope, not the dress for me. Onto dress #2. A "sexy little number" as described by my clerk who was now 10 minutes into a phone call that had her all into a tizzy apparently. Again, a dress I didn't like at all that didn't match any description I had given her. At this point, my maid of honor shows her a picture I've been obsessing over of a dress in there store, she searched for 1p minutes and brought it up. IT WAS A SIZE 4. she told me not to be alarmed, however, there was no chance of me getting that thing to fit on me. Dreams are crushed. However, clerk isn't done, she asks me if I wanna go out and show my maid of honor. Umm, no thank you. I would rather not show her how I can't fit into a dress I've been dreaming about. Next dress, exactly everything I told her I didn't want, and not only that, but it was again, too small to fit. At this point, I start showing her dresses from their Facebook albums of dresses I would like, and she flat out tells me, those aren't from that store. When I say it's from their site, she says oh yeah probably a private collection.Go to try on one more dress, it's too small again and I say I'm done and ask how they expect to sell brides dresses when they have small sizes... her answer was they have plenty of large sizes, but my fit and flare dresses are for smaller frames. ARE YOU KIDDING ME. I'm 5'8. 168 pounds. And whether or not I'm a small or big frame, you should be prepared for any bride that walks through your doors. You killed my self esteem and the fact that you wouldn't let me go browse your collection and continuously brought dresses that I said I didn't want... I have no idea how you even sell yourself as a bridal boutique. Don't go here. Don't waste your time unless you're wanting to go somewhere that doesn't listen to what you want, nor has sample sizes they can make you feel like a beautiful bride in.

I was very impressed with the customer service, the prompt scheduling and the variety of dresses. There isn't anything about my experience I would change. I'm confident that this store will help me prepare for my important day!!5 stars

I went with my sister to find her wedding dress, and I wasn't even the bride but I had the best experience! We were the only appointment, so we had the place to ourselves. Immediately, my sister found a couple of dresses to try on, and the owner picked another based on those, and my sister found her dress! Such a personal, loving experience, we all felt so happy and overjoyed to have been working with this shop. I wouldn't recommend any place else for your wedding dress needs!

Could not have had a better experience. Friendly staff and great tailoring! They had my dress ready way before the wedding and were always happy to have you in for a fitting or just if you would go to see your dress.

I love my dress, it's absolutely stunning. But if you're looking for a magical wedding dress moment in a bridal shop, this isn't the place for you. I set an appointment ahead of time as the website suggested, provided the number of people is be bringing, and my dress size. I showed up day of, with little to no accommodations - no special place for us to set up, no champagne, no dresses pulled in my size. It was if I just walked in and didn't make an appointment. What's the point of making an appointment if you don't get any special treatment as a bride? I was in tears as I tried on my first dress, as the lady was rudely shoving me into a dress that didn't fit (none in my size were pulled) and commenting on my body. Luckily, my sister and company made me feel much better. I ended up finding my dress, and it's stunning! When I went to do my measurements, I was WAY over measured by the assistant. I'm a 36 B-C and I was told I needed "the largest size possible to accommodate my bust". I asked to be remeasured, and the original measurements were wrong. Luckily, when I picked up my dress, it fit perfectly. As stated - not a magical moment in the slightest, but I love my dress.

My daughter and I had an appointment yesterday. When we arrived, the first clerk introduced herself and said she was new, which was fine. Then two more gals popped out of the office and they were introduced and said they would help clerk #1. Wow, a bit overwhelming.We proceeded to get a "Suburban Bridal 101" history and their process.My daughter pointed out a couple of dresses she would be interested in trying on. The owner, said she would also pull dresses she thought my daughter would like. They took her to a changing room, which had several dresses ready for her to try on. Only one of them, was one she was interested in. The gal put her in hideous, outdated dresses, then the owner had to come in to "pin" them to make them somewhat fit. Odd, most salons use clamps or assume you are able to figure out what the dress should fit like, because you're not stupid. Then comes the next lesson: "Lace 101". OY! (Seriously, brides just want to try on pretty dresses THEY like, pick one, then leave.) Next dress: the owner then asked if they could pin the dress strap to her bra. Now, my daughter who is needle phobic, politely said she would prefer not. She got a tongue lashing about "how she's never stuck anyone yet!" My daughter was getting frustrated with the experience and so was I.Still, trying on more dresses pulled by the owner, she kept smiling and trying to be kind to these three senior clerks. After an hour, we shared that this was overwhelming for my daughter and perhaps we needed to go. After getting dressed and getting ready to go, the owner stopped my daughter and lectured her on "how she shouldn't worry about the dress, she should worry about her future husband and how you marry forever...." Seriously?Where did this come from? Now, neither myself nor my daughter could speak, as we were in shock that this STRANGER had the audacity to lecture my daughter, in front of me, about her future husband & marriage. Wow!We were both so shocked, we politely said thank you for your time and left.My daughter nearly cried she was so upset and I was shaking with frustration. We will never recommend this salon with it's outdated, overly decorated gowns, much less it's overbearing, non-listening, busy-body, out of touch women. Such a disappointment!

I had the best experience at this bridal shop! I had been to quite a few other dress shops and found no one that was willing to work with me to find exactly what I wanted. At Suburban Bridal, whenever I said I did not like something about a dress they immediately said "well, we can change that no problem!" They are going to create the exact dress I had in mind and because of this, I will have a one of a kind dress! Also, the dresses at Suburban Bridal were much more reasonably priced than any other bridal shops I visited. Same with the price for alterations. Plus, with the supply chain issues being what they are from the pandemic, Suburban Bridal ensured me that my dress would be here with plenty of time to spare. I hadn't heard that from any of the other bridal shops I visited! I was told numerous times that it would take 9+ months to get a dress in. Suburban Bridal ensured me that they have never missed had a dress not make it in time for a wedding, and I absolutely believe them. I would recommend Suburban Bridal to anyone!