Stories Coffee

This is a newer location. It's hasn't been busy either Saturday morning we have gone. We had never had Stories before this. We really liked it the first visit & have been eager to come back. This second time was disappointing. The coffee tasted watered down & did not have much flavor. We got the iced fall latte & iced cinnamon roll latte. The size of coffee is generous (pics show mediums), so we will likely be back to try again!

I've really enjoyed the Stories in midtown, but this one missed the mark. I guess not all are created equal. I was so stoked that a Stories was moving in right down the street from my apartment, however was quickly disappointed by my first visit. I sat in the drivethru line over 15 minutes while they attempted to figure out how to apply my $5 off bday coupon. After unsuccessfully applying it, they decided it was a good idea to give me a physical $5 gift card for my next visit. Weird way to "make it right" considering I clearly visited to use the coupon today. Why wouldn't you just give me a free drink or ring up a separate item and apply the $5 gift card? Anyway, that would have been easily forgiven if the items I received were up to par. Customer service was friendly, but in a fake friendly not sincere way. The french toast sticks smelled and tasted like chemicals. I was actually appalled at the taste and regretted being brave enough for even a bite. I called to inform Stories and they simply said "thanks" and hung up on me. No apology, no refund offered. Not only was this off putting but honestly leaned me into the direction of not eating any food from this location. The porkbelly burrito was sloppily made and wrapped up like a toddler did it, falling apart within the first bite. Tortilla was also rock hard in places. Almond croissant was warmed up making it soggy, I did not realize this was the default and was not asked if I'd like it warmed. Another disappointment as I planned to eat later in the day. The brown sugar espresso was very sweet, I'll stick with my Starbucks. As of right now, I'll stay away from this business. Maybe this location needs more time to...mature? Until then I'll spend my money on places that insure I receive quality food and genuine employee interactions.

This location is new opened over the summer 2024. The staff are nice and very helpful with the menu. I ordered a brown sugar shaken espresso. It was good just a tad bit on the sweet side. I love the logo, the location and there's plenty of outdoor seating to enjoy your coffee! I would suggest they get more flavors, like toffee nut!

Frequenter at this place because the staff is always incredibly nice, the drinks they make are always perfect, and they have amazing seasonal drinks! Plus they have a walk up window and small patio for nicer days