Shopko Optical

It took over 4 weeks to receive a pair of prescription sunglasses. They kept making excuses. I never received a text or call to advise me that the glasses were in. This is not acceptable. I will not recommend this location.

If I could give 0 stars I would.This location was beyond frustrating.1) my daughter's glasses had a floppy arm and needed tightened the next day.2) my glasses didn't arrive until 3 weeks after they were ordered. As soon as I looked at my prescription I told them I wouldn't be able to wear them. They argued and when I picked them up they insisted I wear them over the weekend "to try them out". When you have degenerative myopia, your prescription doesn't magically improve from -11/-12 to -9/-10 ballpark in less than 16 months. The fact that they continually argued and sent me home with useless glasses that make my right eye immediately go lazy because the prescription is so wrong is beyond frustrating. I know my vision because they're my eyes. Their attitude and attempt to gaslight me is not okay. I will never, ever again go here and I will steadfastly let everyone I know to avoid them like the plague. I've worn glasses for 26 years and I've only went to one other place that screwed up this badly.

We had an excellent experience at Shopko Optical. The doctor is thorough and patient, and the staff are caring and attentive!