Shadow Ridge Dental

I will NOT comeback this place after been 2 year with them. DO NO RECOMMENDATIONS to everyone too. I just have DEEP clean in October or November everything was good. The Hygienist lady who pretty nice told me come back in 3 months for Regular Check up and cleaning. Then i made appointment in January. So before app i called ask if will be charge for regular cleaning cause i also call insurance they said should be cover 2 time for year. Then i went to my appointment 2:30 i got done at 2:56. Which like 20 min No XRAY... then I thought why is so quick maybe Regular cleaning. Then I GoT a bill. I call ask why and acc lady got angry with me. Because they have to do different type of cleaning causes i have a lot built up.IF i got a lot built up with only take less then 20 mins to clean my teeth? So app at 2:30 done 2:56 is the time i get out and call my driver to pick me up.and is take almost 10 mins for her to made another appointment for next time . I still have records in my phone showing the time i call my drivers. So 20 mins no Xray or anything and said i have a lot built up so charge me different type of cleaning? And what is customer service with the billing lady when i wondering about my bill?

Wanted to give this place a chance before I gave a review. Went for a first checkup. Hygienist said I have no cavalries and then the doctor came in saying I have 2 like no big deal. I asked if I can see the X-ray but they said you wouldn't be able to see it as it is in between. Came back to get them filled and the dentist and the assistant were talking about how they are going on a Disney cruise with their family and how they should be closed on Saturday as I'm sitting there Saturday and the doctor needs time off because they are working so much? What? Why should I be hearing this as a patient. I understand they shouldn't just work their in silence on my teeth but maybe understand your patients can hear you and choose a different topic of conversation versus complaining about your work schedule on the day I'm sitting there.Then confusion on billing. All I need to know is the price you are charging me and then I can call my insurance myself to confirm what is covered! 2 fillings is a normal procedure so either they upsold me or lied about their cost.Fast forward 6 months for my cleaning. Reached out for a reminder and only has 1 appointment time available in the next 3 weeks. I said okay, I will call back. Was able to text and confirmed an appointment but unfortunately after I confirmed a major change in my schedule for work changed and here I am 4 days later trying to get a hold of the office to change and/or cancel out of respect for their schedule and can't get a hold of anyone. Was on hold for a total of 50 minutes!!!!! Sent the texts back for 4 days asking to cancel and/or change and then submitted another request online to cancel/change but nothing.This is a simple cleaning! I understand if I needed more extensive work but there a million other dentists in the state of Nebraska that can do that and clearly this place does not.Hire more staff or stay open longer to accommodate your patients!! I'm giving up and taking my insurance money elsewhere!

I have been going to this office for several years. I have always had a great experience. Dr. Miller is amazing.I went in today and had to get a filling and have a crown replaced. I am writing this review to say that this visit was great! It was pleasant! The whole thing took less than an hour. The entire procedure was absolutely painless. I did not feel a thing. It was so efficiently done that I hardly realized how much time had passed. Dr. Miller and Tracy her assistant talked to me the entire time and kept me entertained. Even after the procedure I still do not feel a thing.I was very impressed with the efficiency of the entire procedure and how much work was able to be done in a short amount of time.Thank you guys so much!

They did a great job cleaning and also were extremely professional and friendly. I had a groupon but will be returning for sure. Clean, organized and overall a great experience! That's saying a lot for going to a dentist!!!

I have to say I love this place. I have been a customer of Shadow Ride Dental since Spring of 2018. Everyone from the ladies at the front desk to my Hygienist and Dr. Miller, they are all super friendly and professional. They always explain everything that they are doing and make sure I understand. Plus, it is nice to not have to worry about hassling with my insurance company, they handle it all for me. I know I am in good hands when I go to my appointments and never dread going to the dentist anymore.

Super friendly and sweet staff. Gorgeous Dr. Miller was very attentive. I am happy with my results after the procedures. The office is very clean and modern. All the equipment was latest technology I was very impressed. I highly recommend.

I cannot say enough great things about Dr. Gaspard and his assistant (Serena). They work so well together! They are professional and efficient! They make sure that their patients are comfortable. They are confident in their care which is reassuring to the patient! I am thankful for the care that I received from them!

Dr Becker is awesome. The billing department however is one of the worst I've EVER experienced. Pay your bill but STILL get a bill in the mail If I could give negative stars I definitely would. Even after the office manager herself said things are taken care of I continue to get bills and calls. After this was posted the first time she even PM'd me asking me to delete it. The estimate was SO far off on Work I had done and coded wrong it cost me almost 3 thousand.

I used a Groupon and had a great experience. Friendly, professional staff. Clean, updated interior and equipment. Recently went back for a filling, which was another great experience. Dr. Gaspard is awesome!

These guys are fantastic. I have been going to Shadow ridge dental for a few years now, and they are excellent. I know it may sound crazy, but I now actually look forward to my dental appts! It feels more like a spa than a dental exam. Not only do i get to watch TV while getting my teeth taken care of, but the staff is amazing. Britni, Lori, Linda, and Kathy are true professionals - and also make it fun! They send me text reminders and always keep things on time - they are always running on time! Dr. Becker is fantastic - and this team is why my entire family (wife, kids, in-laws, cousins) use Shadow Ridge Dental. I recommend them to anyone who values professionalism, integrity, and friendliness!