See the Trainer

I've been going here for the last 9 or 10 years and have usually been very satisfied. Pros: Helpful Knowledgeable Nice/Friendly Has what you need or will order for you Spends time making sure of fit,comfortability, and your satisfaction. Always looks to resolve issues if they later arise. They have the ability to give your body new life! Lol Cons: Limited staff-you might wait (no biggie) No returns-in store credit/exchanges only Expensive (what'd you expect?)

I was given a boot from this company by my orthopedic doctor. I didn't receive a bill until two month later. I paid the bill with my HSA less than two weeks after receiving the bill but still received a collections call from them. They said payment is due immediately and it was past due. That is a terrible way to treat customers. I emailed the owner and his response was that I should have paid off the Explanation of Benefits I received a few weeks before the bill was processed. Their inability to bill in a timely manner does not excuse the rude treatment I received from Tiffany when she called about my "past due" payment. I have reached out to my orthopedist's office to let them know how See the Trainer treats their customers.

Their entire business model is based on not providing customers the price for a durable medical device (sling, brace, splint, etc.) and providing it to you with out any info or invoice. They then bill your insurance a crazy marked up amount and depending on your coverage and deductible maybe get paid by them. If not they now bill you the crazy marked up amount, in our case $129 for a device that is sold for $39 at retail everywhere else.If your business model relies on deception and tricking your customers into the sale you have a bad business, period.

I have never been to "See the Trainer," but I did receive a $79 bill for them because they are the exclusive provider for splints and braces to the urgent care down the road. I received a brace that would have cost $27 on Amazon. I wonder how many other customers became "customers" of See the Trainer because they were in pain and wanted relief and didn't think to compare prices.From what the other reviewers are saying, this place provides mediocre service at an outrageous price. I signed the paperwork authorizing the bill, so beware - if you see this BS on your bill at an urgent care, pass and buy it yourself.

Top notch customer service and very knowledgeable staff!! Highly recommend for all your bracing needs!

EXPENSIVE!!!Went in for a foot splint to help with plantar fasciitis. I was relieved to have found a place to get the splint as it meant that I would be free of pain in the morning soon. The person behind the desk acknowledged I was there but was assisting someone so just said one moment. I went to look around and was assisted immediately. Overall in the service department they get 5 stars. The reason for the 3 star rating is the price of the splint. It was 45.95 with tax. When I got to my desk to check the Amazon price it was $22.63!!! I can see a small markup but almost 50% dang. I called to check the return policy and it is store credit only. Great service silly prices. Cant see returning ever again :(

wonderful people with exceptional customer service. I feel like the rating of 1.7 stars is far too low for the truely great service that I received at this fine institution. Truly a treasure of the Omaha market and a great place to shop

Heidi was very helpful on sizing my knee brace since it had swollen from Arthritis. Always great Customer service from all the staff! Kristie keep up the great job of Training your staff!

Kristie, and several others, were kind, attentive and professional. STT came to the rescue in stellar fashion!

Based on my wife's doctor's recommendation for a thumb splint, my wife went to "See The Trainer". They billed us $129 for it with no technical help other than help to put it on for the first time. We later found the same splint on Amazon for $24.99. They did bill our insurance, but the cost went to our deductible, so we are on the hook for $129. Do your research on items you need from them. There may be a lot less expensive options available.