Antique clock that was in a box without having been wrapped or secured in any way. Broken.
This photo is how one of the boxes was packed, I had to turn the wardrobe box upside down to get to the contents of the nice
Antique China cabinet with the bottom broken off.
Expensive jewelry hanging off a lamp cord. And the lamp was broken.
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Meg B.
Sep 15, 2024
Super nice company. ahead of my delivery they called to ask me about product damage, and gave me a heads up, plan, and solution. In the past I've never had this done. They delivered it into the room we wanted for next extra charge and very personable and professional as well as efficient. Highly recommend
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Diane M.
Oct 3, 2021
I am so disappointed in this e pertinence. I had Ty's crew pack up my mother's home in Omaha for a move to CA. I did not stay there to supervise because I liked Ty and believed he would send a good crew. A week ago I unpacked her things and it was a horrible mess. Broken antiques, kitchen drawers turned upside down into boxes, clothing, shoes, pajamas and towels all dumped into a wardrobe box together, nothing hung in it. I even found expensive jewelry attached to the plug of a table lamp. There was a nice watch loose at the bottom of a box with lamps. In the truck, they packed fine china precariously on top of other boxes. I attempted to contact Ty 5 days ago via email, but have never heard back. I am facing spending a great deal of money to repair everything that was broken. Ty is a really nice person so I am really sorry to write this review, but having not heard back from him this seemed to be the next step. The repairs I face are more expensive than what I paid to have the apartment packed and loaded on to the truck.
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David T.
Sep 14, 2019
Really, really happy with these guys! They arrived on time, all three were always polite and professional, and they simply did a great job. There were even nice little touches that made an impression: for example offering to help when someone was carrying a box, and going the extra mile when wrapping and padding things - we felt comfortable and in good hands.The owner came by during the move to check how things were going and to help with certain items. No extra charge, just a courtesy and quality visit. He seems to care about his customers and his company. Overall these guys did a great job and made a positive impression on us. I certainly don't want to move again anytime soon but if I do I'll be giving these guys another call.
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Cydney L.
Sep 17, 2020
Had a small move in a bad family situation and these guys were great! Professional, polite, considerate, efficient, very careful with all items...and all this booked 3 days prior to our needed move! Mach and Cade worked so well together and I can't thank them enough for making this move as painless as possible. I will be using your company again in the near future when we downsize my father's home!
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Kimberly G.
Jun 1, 2019
This is one of the top 2 moving companies I've personally dealt with in the Omaha area. The guys were polite, prompt, and moved our Spinet Piano within and hours time including driving. I highly recommend this company over others in the area for your moving needs. Big/Small, they can handle it all!
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Shane L.
Nov 20, 2016
Bad experience! Movers were late. Damaged bedroom furniture, tracked mud inside, got dirt on furniture, dropped stuff and some things are missing. The crew leader said "they would make things right", even if we signed the waiver and found something wrong. Wasn't the case! The customer service got worse from there. Didn't really apologize, said the damage was wear and tear, then said they'd send out a repair person. Two days later, called and said "we aren't doing anything for you". Use this company at your own risk! Make sure you inventory and look over EVERYTHING before you let them leave, regardless of how long it'll take you.
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Angela B.
Nov 7, 2020
We could not be more pleased. The team worked incredibly efficiently and took great care with our things. We had a two day, long-distance move and they showed up right on time both days. Both load and unload were under two hours for a two bedroom apartment. We would definitely recommend this company. Thank you Sanchez, Cade, and Fredo for your great work. You made moving a breeze.
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Jessica F.
Sep 4, 2020
Critical: ProfessionalismHired Second to None to move my appliances and couch, loveseat, and recliner. Fabian and his partner arrived to move my items at 9:30 and I had to leave at 10:30 to sign closing papers and they had only moved my washer and dryer and started moving the fridge to the truck. My cousin and child was home while they finished my move. Literally moved one house away so no drive time really. When I was on my way home my cousin called and said they damaged my fridge. Scratched the two doors in the picture. They lied to the boss and said they only damaged one door if you look at the pictures here both doors scratched up! Never put any blankets over them and scratched them! Called to talk to the owner Mark he said they will fix one of the doors. I'm so upset with them my fridge is so nice to look at before them messing it up! Also didn't get a chance to check my other appliances which have damages. I even tipped these movers!! They lied on me!!! Please don't hire this company!!!
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Daniel S.
Feb 19, 2019
I would recommend Second to None Moving to *anyone* looking to move. Ty, the owner of the company, came to our house with 4 of his guys and they were incredibly professional, kind, and efficient. They came right on time. In one afternoon, they moved our entire 5-bedroom house, loading up a full 16-foot Pod as well as their entire semi-truck, which they moved to their storage. Even though it was in the dead of winter, they were careful to scrub their shoes outside before walking inside to minimize any dirt. Ty has considerable experience in the moving business, and he is able to organize the move so it goes incredibly smoothly. We had several very large pieces of fragile antique furniture, but none of it was damaged in the entire process. I would recommend them to anyone - they were a true joy to work with.
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