Rush Market

As a former merchandise manager for an emcommerce site, I love to see people get a good deal on furniture because I know the margins can be huge! Rush Market has done a good job of cutting prices and displaying beautiful merchandise from overstocked suppliers. For us, we've purchased couches, recliners, rugs, and decor from Rush at both of their locations. All have stood the test of time, despite their low prices. While it's expand a bit and they have an online store, it is good to see stuff in person. It's really hit or miss depending on what you want and when you want it. We've def had struggled getting 4 barstools, matching etc. And of course things I don't need always stand out lol but their rug prices are amazing, highly recommend checking them out, just for that!

Received a wooden file cabinet. (Open box as noted). It had a small ding. (Not a big deal). But it was missing a file drawer rail. I've contacted the company and have received no reply. It was half the price of the same cabinet at Home Depot. I'll make it work. In summary, the product is as advertised, at a great price, fast delivery but customer service isn't great.

I love the idea of a furniture store in the Oakview mall but this store wasn't it! The store is even more dead than the rest of the mall and they only give you access to one of the big floors in this building. The building is huge and could have so much potential and honestly if done right could bring more life into the mall. The place is usually beyond understaffed because they have almost no customers and I really can see why there is a lack of customers. Open up the bottom floor,stop selling open box items,allow for returns,keep the store staffed,and market this place better and you could have an amazing store. However I do believe the prices here are amazing.

Horrible awful experience. Ordered a table from them only to be told after a week it's out of stock when they had already taken my money. Now that Labor Day sales are over I'm left having to pay full price for a table instead of being able to get something on sale. They didn't even offer a coupon to discount to replace what I had ordered...still waiting for my money back...

I ordered a corner bench online and it did not arrive in the expected condition. Costumer services was beyond helpful and I would not hesitate to order from this company again.

I ordered chairs and was only sent the back piece of the chairs not once but twice. First time my husband called they were rude to him the second time all they said there was nothing they could do. I did get my money refunded but still very upset that we were jerked around for 1 month. I will never shop here again and never recommend rush market to anyone

I have had a great experience getting discount furniture and goods here, prices cannot be beat! It has been the quality that was reported. However, I just got a new shipment and will update if anything is not as it is supposed to be.

BUYER BEWARE - Item not received in stated conditionItem not tested and arrived DOAWarranty period enforced for profitPurchased a "like new" condition ceiling fan from their online store. The fan I received was in exceedingly poor, used condition. (See pictures). To their credit once I brought this to their attention and provided pictures, I received a price adjustment. When I installed the ceiling fan it would not operate at all. I worked with the fan manufacturer Monte Carlo to troubleshoot, tried an alternative controller unit they sent out, but after some weeks and several calls, the fan manufacturer concluded it was a Dead On Arrival defective unit. I brought this to Rush market's attention and was told there was nothing they could do for me as I was out of their 30 day warranty period. Their exact quote via email, "we must respectfully stand behind the policy we have in place to ensure we are honoring the same policy for all of our customers as outlined on our website at the time of purchase." In other words it's their policy to uniformly screw over all customers after 30 days.On their website they claim that all units are tested. Either this is not true or they are deliberately shipping known defective units. Bottom Line, I am out my full purchase price and the proud owner of a DOA fan.

Beware. There are no returns. The box I received had an RMA number on it which leads me to suspect that it might have been broken before they sent it to me either knowingly or unknowingly. I have sent them a note of complaint, we will see what results.

Save your money. They sell junk listed as "Open Box" and they do not issue refunds. All sales are final. I learned my lesson. Avoid these people!!