Rosewood Academy Preschool & Childcare

This family owned business was the best experience for my son. He loved going here and attended from 6 months of age until Kindergarten. They invite the families to fun events, including holiday shows and fall festivals. The notes they provided each day and the monthly newsletters were always personalized.

We have been going here for almost 3 years and LOVE IT. The people are friendly and good with our kids, the establishment is clean the rates are comparable with other childcare places in the area. Its a family owned business and I truly think that makes a difference. Everyone from the owner to the kitchen ladies knows all the kids names. We couldn't be happier!

I recommend finding another child care facility and here are reasons why:1. They will hire anyone who walks through the door and passes the background check. This has led to underqualified staff and a very HIGH turnover rate. One new hire left during lunch and never came back. No point in learning much about your child's teacher because she or he may not be there tomorrow.2. The owners and management favor certain employees which includes the owner's children and their significant others and a few "chosen ones." This has led to unfair treatment of the staff and a hostile work environment for employees. Would you want your child at a center where employees hate to work?3. The female owner, Kelli, referred to one of the mothers as a "sassy bitch" in front of employees after the mother spoke up when she didn't agree to something. 4. Kelli is known to purposely disappear into a classroom when an unhappy parent comes to drop-off or pick-up their child and would like to talk to Kelli. The front desk will keep an eye out and will let Kelli know when the coast is clear after the parent leaves.5. The owners/management will make up policies for individual children they no longer want in the center in order to set them up to fail and kick them out.6. One employee told a mother that her child was acting out in class because of the child's stressful home environment (the mother and father were going through a difficult time in their marriage). What 20-something-year-old has the right to pass judgment like that? The same employee told a set of parents that she would enjoy the treats they brought in for class if their child was better behaved in class. Instead of disciplining the employee for her comments, this employee was recently promoted to a management position.7. Tuition seems to conveniently increase after one of the owner's children becomes engaged. Thanks to the parents for helping pay for the nuptials!8. The owners have become greedy. They have long wait lists of warm bodies to fill their classrooms and blank checks to fill their bank accounts. It's not about providing quality child care, it's about filling their pockets with cash.

Do not bring your kids here unless you want them to be constantly screamed at and treated aggressively. They don't take the families or employees seriously. It is all about the money to this place.

ROSEWOOD KICKED OUT OUR TWIN TODDLERS! What a horrific experience!We sent our twins to Rosewood from the time they were 3 months until they were asked to leave at 18 months. I questioned a $10 billing issue, when the rates were raised for the second time in a year, at the same time the babies were turning 18 months and no longer subject to the higher infant tuition. I did not refuse to pay the bill, I simply expressed confusion and frustration at what seemed to be nit-picking and nickel and diming of families. I mean, we did pay Rosewood almost $25,000 in 2016! However, the owner told us over email that we had two weeks to find new day care for our toddlers, which created a difficult situation, because really who takes their kids back to a place like that for one more day??? Oh, and they refused to give back the $960 that I gave them for two weeks of unused services!Rosewood is owned and managed by a family, which seemed to create unfair and passive aggressive treatment of families and staff. Maybe if they like you it's okay? Watch out if not! They knew we were building a new house in a different part of town, and would eventually need to move centers. Since they have a waiting list, we think it was easy for them to just kick us out, over something so petty and unfair. The handbook you have to sign gives them authority to kick you out over just about anything. After I simply questioned a $10 bill, I was told "we will never make you happy, this is your two week notice." It was unbelievable!As Rosewood is a family owned and managed, it seemed to be easy for them to treat families and their wonderful staff in unfair ways, since there were no real checks and balances. We heard horror stories about how staff was treated, which made us sad. The wonderful employees who cared for our babies so lovingly were the reason we stayed so long. However, we are also very glad to no longer send our hard earned money to this family owned but NOT family friendly business. Happy to respond to requests about our experience, as child care is such an important and expensive investment.

Highly recommend!!! Our 3 kiddos went to kindergarten prepared and full of confidence!!! We loved that it was family owned and the teachers/office staff really seemed to care! Thank you Rosewood!!!

My now four year old spent one year here. They cycled through somewhere around 7 teachers in 12 months. And while trying their hardest, these are not teachers. They are straight out of high school and unprepared by Rosewoods owners. Wholly unequipped to deal with the children they are given. Unsurprisingly, this "academy" is not producing. After we switched schools, I was amazed at the rapid pace my son began learning. He is fully ready for kindergarten and we still have another year to prepare. Rosewood is not the place to prepare your child for school. Unless your expectations are quite low. We had some emotional and behavioral issues as well at Rosewood. I will leave these off the review. Other than to state, those wounds took six weeks to heal. Six weeks of work and love with his new teachers and at home. Something Rosewood was unable or unwilling to provide. Thank goodness. I may not have left if my son hadn't acted out. It was his plea. I am glad I listened.

I can't warn families enough not to bring your kids to this daycare. It was a nightmare from day one and unfortunately only got worse from there. We enrolled our 2yr old daughter with such high hopes and soon found out that kids are the last priority. Lets start 1. there was never the same teacher in her classroom in the morning when we dropped her off if there was a teacher at all in the room. 2. they constantly lost our daughters clothes which made pick ups last forever and frustrating. 3. The teachers, director, and owners will blame your child for everything from potty accidents, to lost clothing, to crying, making a mess on there clothes, to getting hurt and again our daughter is just 2yrs old. 4. Worst of all is the owners. They way they acted when questioned about anything regarding your children will leave you speechless, Its pretty much if you question them they instantly attack you and threaten to kick your child out of there daycare. Our daughter fell off there equipment and got a huge black eye we questioned where the teacher was what was there protocol and were pretty much told that our daughter needs to be more careful and that there teachers did everything perfect and it was ridiculous to question it. Two days later my wife came to pick up my daughter and the teacher had her outside in 32 degree weather with a light jacket on and no hat only in here pajamas. She was wearing pajamas since it was pajama theme day. My wife was instantly upset since she was freezing cold. When she confronted the teacher she said that she didn't know our daughter had a coat or hat that day but when they went inside both were hanging on her hook in her cubby. My wife immediately called the owner to let them know what there teacher thought was appropriate and see what they were going to do to make sure this carelessness didn't happen again. To her surprise the owners attacked her saying she was out of line for being upset. That it was perfectly fine for her to be outside and that we should dress her appropriately to be in all types of weather. Remember she was only in pajamas for there theme day and she had a jacket coat hat and gloves that day. But they choose not to put them on her. All the while my daughter still has this huge black eye that was her fault was in freezing weather that was her fault and my wife was ridiculous for being upset. My wife had enough and was to upset so she had me call the owner. When I called back to make sense still thinking this was all a nightmare. The male owner told me that he didn't care what happened to my daughter including her black eye that they no longer wanted my daughter at there daycare and we needed to immediately come pick her up. It seems far fetched to think an owner would say this to anyone but believe me please its 100% a true nightmare. This was 2pm on a Wednesday. We had to leave work and take vacation for the rest of the week and scramble to find new daycare. When I showed up to get my daughter the owner had her waiting at the front desk with all her stuff waiting like she was a convict or something then pretty much pushed her out the front door. With these big daycares that have long waiting lists they could careless about your children they get replaced the next day and there money keeps rolling in. So the least my wife and I can do is warn other families of this nightmare. It breaks our heart what our daughter went threw this and how she was treated. Do not make the same mistake we did. And do your research because if you look around we aren't the only families that have had almost identical interactions with this daycare and its owners

I have never encountered a more unprofessional staff or business owner. On two separate phone calls I was treated rudely by both Fran and Kelly. They refused to answer any questions, and Kelly (who is the owner, by the way), hung up on me rather than answer a question about the center! I have serious concerns about how they would treat my child, since they seem to have difficulty relating to an adult.

From the first contact I realized it is NOT a great place. The teacher -to-student ration is 1:10 or 2:15...How can you adress a child needs if you have 10 to look for? The women in charge was rude and arogant. She refused to answer my questions, especially regarding the qualifications and experience of the teachers. Whe I asked about these, I've been told that 'they are good" and "she consider inapropiate to aske about and for her to provide me more info about the teachers" and "if I am not satisfy with these info, I should not consider this daycare". How would I leave my child in the care of teacher that I'm not sure if they are even qualify or if they do not have a record? They are not very opened about this, which made me very nervous. Anyway, I realize immediately that this is not a place for my child and I would advice you to be careful if consider this place.