Rockbrook Urgent Care

Quick and easy, everyone was extremely helpful and friendly. A big thank you to Sophia, the LNP who started our appointment. When you are so sick and miserable, she was very kind and patient and helpful. Always smiling and keeping things positive. Thank you to the whole staff.

I came in with exposure to ammonia fumes, I was faint, dizzy, couldn't breath well and almost completely disoriented. The woman at the desk lazily held her mask over her mouth for the first half of our conversation then just stared with it off for the rest. They did not take any of my information, ask anything more past how can they help me. She told me to go to the ER and there was nothing they could do for me. I didn't know she could tell that or that she was even a doctor. Horrible service.

Saturday morning went in for non-emergency medical treatment. Was in and out in less than 30 minutes. Physicians, medical professionals and staff were kind, skilled and helpful. Would recommend highly!

I have been very happy with the care I have received at Rockbrook Urgent Care. I moved to Omaha last year and have not looked for a new primary care physician yet. I went in last year with pneumonia and they treated it. Excellent, professional care. I highly recommend Rockbrook Urgent Care.

Came 1 hour and 10 minutes before they close and they said due to the wait times being too long they are no longer accepting any more patients. I asked where the other patients were as there are two cars in the whole parking lot. I would assume one is for the front desk person and the other for the practitioner. Looking at the other reviews maybe we saved ourselves a headache anyways.

So happy to have them near our neighborhood. always kind and efficient. They moved to. New building which is much nicer than the old one. Highly recommend!!!!

This Urgent Care was highly professional. Got me in and out in a timely manner and I felt taken care of. Will definitely be my go to Urgent Care whenever I'm ill!

Awesome service and great attention to the patient. Conveniently located and good hours.

If you want to be taken care of DO NOT GO HERE. I was feeling very unwell and popped in after work. They got me in pretty quickly which was the only good thing about this visit. I was there for a whole hour and was the only patient there so not sure why it was taking so long. The doctor checked my ears and sinuses like normal and said everything looked good. They said there was nothing they could do for me. I was feeling so unwell I went to a different urgent care a couple days later, the doctor saw me within a minute, checked my ears and told my they were both extremely infected and that my sinuses were infected as well. Prescribed me medicine within a minute. Was there for a total of 20 minutes. Rockbrook urgent care is a joke.

Not thrilled with how our visit when today Dr. Hanh skipped over us-went back to another patient after dong X-rays and we sat in the waiting room 40 mins and then an 1.5 hours in the room. I understand urgent care can take a while but you shouldn't haveTo wait 1.5 hrs in a room to be seen-the nurse was outstanding doing everything she could help the situation and try to get us to wait but ultimately took too long and wasn't even trying to get us seen quicker