Ralston Keno

Their food never disappoints! The chicken fried chicken is the BEST ever! I had a New York Strip cooked perfectly! Always cooked exactly the same..very consistent. Can't forget KENO... it's always fun to play my lucky numbers...(lately ...not so lucky) Cozy place that feels like Grandmas cooking...

So my "to go" place for nice hot comforting Chicken fried steak, served with creamy fluffy mashed potatoes and topped with white gravy , and a dinner roll ...WARNING ..they serve large portions ....I did get my wife to go at least once a week as long as I give her $20 bucks to play KENO...well worth it! Self serve drinks for FREE99...staff is always very welcoming and pleasant.They have tables and booths ..the only downside is you must be 18yrs old...My wife has tried many things on the menu and they are all great...but I remain loyal to my favorite..Check it out you will be hooked too!

My wife and I had dinner here last night. Our waitress was Jade. She was so sweet and personable as she always is. The food was good and we had a great time.

Slow as a snail. Thats my write-up in a nutshell.It was obvious that they were understaffed all afternoon and all evening. It took so long to get drinks that we ordered the next round when the previous round came and we still waited! It wasn't the bartender or wait staffs fault, it was the business for not having adequate staff. My fries were ice cold. How damn long did they have to be sitting out to be this cold!? A long ass time. Saw several tables just leave because everything was so slow. This may be acceptable to the Boomers in wheelchairs and walkers, but not your average patron. Get it together.

we came in to eat which was okay they went to play darts and listen to music and i lost 4 bucks in a slot machine and had to call number then played music that never played when i compline the manager played the last song played which was mine. the waitress was awesome the management was terrible they offered noting for our issues even though we were here for hours and ate drank and played keno. they try and blame it in outside facts which they should take accountability for

Just left.. My sister and I had a wonderful interaction with all the keno writers and a lovely exchange with Heidi the bartender... However, the server who was an older lady with a short haircut, was super rude... She asked me for my ID but I left it in the car...When I returned with it, she was nowhere to be found so I got my drink at the bar, showing my ID...When I returned to the table with it, she demanded my ID with an attitude and said you may have shown that bartender She hadn't seen it... I'll put it on the table so she can look at it... And my sister began to order her drinkNow, since my sister have been sitting there, she could've gotten my sister a drink or the menus prior to me returning but she had not when my sister went to place her order the server left before My sister finished her sentence, when I asked her for menus... She had even more of an attitudeSo finally, I let her know that we would be moving up to the bar and she charged back to the table saying that " You guys need to be patient, I was going to bring you menus, but you guys been rude, the whole time, And you guys should go to the bar but know that the prices are different at the bar"We really didn't care what she was saying she just made us so uncomfortable that we no longer wanted her to be our server... But then we noticed that she went over to several other servers and two of the other bartenders to talk trash about us... We even overheard Her talking trash about us... If I Hadn't already purchased 15 games we would've left right then... And the food is usually good, but it was bland...After the server told the Closing bartender in a white T-shirt, she seemed kind of Icy... My sister and I have just decided we won't be returning... And also it took them forever to call the Keno numbers... I think we'll stick with Big Red ‍

Went to meet my family for dinner and Keno just like we do every Thursday and Saturday. there are at least 6 of us and sometimes 8 of us so we need to put 2 four tops together to sit comfortably. Tonight I asked a waitress named Theresa if the 2 tables were in her section and if I could put them together. She at first said yes they were and walked away. I started to put the tables together and she came up and said I'm not doing this you guys take up to much of a block of time. I was shocked and asked "we cannot put these together?" and she said no... And started putting the tables back where they were. I called my family and told them how rude this women was and told them to meet me at Jimbo's. We have been going to Ralston for 6 years, twice a week and have never been treated so poorly. Theresa has a group of people she caters to and apparently she needed the space for them. We've watched her put tables together for them with a reserve sign on the table for an hour before they come in. Keeping other customers from sitting in the space. When we play Keno we usually do spend a couple hours there at least and spend a lot of money between 8 people for dinner and Keno. We aren't loud or annoying, we just spend lots of money and we don't need to be treated like that.This was unacceptable!There are other places to go where the people treat you with respect. So disappointed with this waitress and Ralston Keno!

My parents and I went here for lunch today. Super busy and wait staff was overwhelmed!!! It took over an hour to receive our food as my sandwich order got "lost", when food finally arrived the waitress practically threw it on the table and ran off. My parents ordered the daily specials which were flavor lacking in all parts and all of the food was refrigerator cold. At one point the waitress grabbed our ketchup and said "I'm going to borrow this" and gave it to the next table who at no point even used it!! I asked for a box and the waitress just huffed at me like I was putting her out. I had to rush out to get to work so as my parents were finishing up some rude person hovered over their table after asking when they were going to be leaving so they could have it, dirty and all. Needless to say we won't be back and be wary to all others who might wanna try this place?

The food is ok, but RK has the nastiest manager under the general manager. Lori has a terrible demeanor, very rude, temperamental and undiplomatic. Plus she threw an F bomb at me. Because I told her to get out of my face, she banned me from coming back. Frankly I wouldn't want to come back anyway. And one of the owners was notified of this but doesn't seem to care. That tells me he is ok with the manager yelling at customers and throwing F bombs. I would not go there. I want to add, Lori dates the general manager and part owner, Keith Lewis. (He is not the owner I am talking about in my review.) That is clearly a serious conflict of interest. Mr. Lewis' decision making and judgment has to be badly compromised concerning Lori's inexcusable behavior. 90 percent of all other restaurants would not tolerate this kind of conduct. The two other owners, including the one that was notified of my bad experience, need to address this. Why would they want to employ a manager who drives customers away?To conclude, I'm sorry to say this person is not fit to be a manager. She just doesn't have the right personality with customers. It's a shame that the owner who is supposed to be a really nice guy feels he can't second guess that manager when she was clearly out of line and threw an F bomb.

Always great food and great service. Clean place to eat. I love the onion rings. I play a few games while I eat. Keep up the good work!