Quality Dental Care

They canceled my appointment 5 days before I was scheduled to come in because I didn't give them advanced notice that I was coming in? For my scheduled appointment? I waited 6 months for the appointment and now they claim I have to wait another 6 months.

Dr. Janecek seemed nice at first, but messed up on a crown he did, (it was a bad crown he put in & then had to replace it. His partner didn't seem too happy w/ him when he had to help me when Janecek was off. He was off all the time. His partner had to prescribe me an antibiotic & special mouth wash. Dr. Janecek really tore up my cheek & gum's. It was extremelly painful! And I am not the type to ask for pain medicine, but when I asked for a couple tramodol to get by because of the pain he caused, he seemed upset that I was in pain. He was very rude. I really didn't understand his motive for the rudeness, (I'm the one who should be upset) but the front staff and Dr. Janecek seemed very fake & nasty after that. I've had the same dentist prior to him for 20+ years (who retired) and never had a problem.

Missed a whole cavity, when I when in for a cleaning and check up. The woman doctor was not in my opinion focused. Did not appreciate the non quality of care.

As a health care setting, it was disgusting that no one working in this office (nor patients in the waiting room) were masked except those directly working on a patient. This visit was the same day the NE Med Center announced their Covid unit is FULL. How incredibly irresponsible of these health care providers in this dental office to blatantly disregard the health and safety of its patients who literally cannot protect themselves during procedures. I witnessed a group of 8 medical tech staff standing together in the lab/hallway unmasked, as well as all 3 receptionists. With a local university churning out new dentists yearly, good dental offices are a dime a dozen here. Don't choose this one.

People were super friendly but when I pay $92 for an exam and choose to get another opinion I expect to get a copy of the treatment plan. I could've told anyone I have a tooth issue without spending the $92. Should've checked the paperwork they handed me prior to leaving the office.

When I was 18 I had to find my own dentist, so I opened up the phone book (yes, I know, I just aged myself) closed my eyes, and pointed to a random one on the page. It happened to be Quality Dental Care. What a fearless and naive young adult I was- just blindly following the whims of fate. I was also pretty lucky because I ended up as a patient of Dr. Trumms for 12 years! I will be switching due to my insurance changing. And, let me tell you I'm seriously distraught over the situation. Hence- why I am writing this review. Looking into finding a new practice has shown me how lucky I have been over the years.While yes, there are several comfort features they offer to the more timid dental goers... I have established that I am fearless and never took the staff up on their offers of comfy blankets, TV's positioned above me, or massage chairs. What I found more appealing was the transparency in services. As the teeth nurses do their initial examination, they identify the strength of your gums and use a tiny camera to collect the data and input it into a computer to give you a visual. I no longer had to wonder how my teeth were doing because I was finding out in real time with their equipment. This is vastly different from other offices where the dentist just gives you the thumbs up or [thumbs] down. The Hygienists are knowledgable and always available for additional education if you prompt them. They stay very informed on the newest technologies including brushes, water picks, and types of toothpaste. They are seriously experts. I challenge you to ask them a question and wait for your mind to be blown. I can also attest that I have had many for years! It speaks volumes to find a staff so cohesive and long running... like Grey's Anatomy. They also communicate with ear pieces. If the doc is in the middle of a procedure, they will call for additional instruments instead of having to run in and out of the room. This increases the efficiency and reduces the amount of time one must spend in the chair with their mouth open in an obviously unflattering position. Speaking of flattering, shoutout to Brittany the real MVP of my glorious smile. The woman breaks it down for ya'. Instead of trying to compete with patients checking in at the front desk, there is a separate checkout desk to go over your visit and review charges. Goodbye surprise bills! She also helps you set up a follow up visit for your next cleaning. This is great because I would totally just run out the door and later find myself counting on my fingers how long its been since I had a cleaning. Now, I just have to glance at my calendar. Oh yeah, let's talk Trumm. He is a fantastic guy. A real family man. Every time I go in he gives me an update on the kiddos and asks how my life is going. Like seriously, so personable. He's also pretty great about adjusting lights so they aren't in my eyes and other little things that I'm currently blanking on. He has also saved me quite a bit of money. I have a spot on one of my teeth that any other doc would want to fill, but he has just been watching it. I love that he always takes the conservative approach. I can't tell you how many times this gent has saved me from uncomfortable procedures, down time, and excessive unnecessary spending. You can tell he really enjoys what he is doing and has fun. In my MANY years of coming here I have never been canceled on. I didn't realize what a big deal that is until I started my research of other offices. It really made me think, Dr. Trumm is the Bees knees. All in all, I'd say they're an iight group.

The experience is so typical of a dentist, really didn't listen to what I wanted. It was just trying to get me in and out. I wanted too plan out and didn't even get that even though they trying to make me pay for wehich I'm not because my insurance I should've covered that clean, whatever especially knowing what I know about how this system works if they where truly there to help. They would have some type of payment plans set up and not make you feel like an idiot have to check out counter when you're presenting with a bill that you should not have. But you live and learn I'll get the smile I want one day just not with this money hungry place.

Dr. Hartnett is a skilled dentist who is knowledgeable and friendly. She did excellent work in providing me both a crown and implant. She did them right the first time fitting just right and working perfectly. She is very personable and conscientious, and I highly recommend her without reservation.

I've been a patient at quality dental for over 18 years. During that time, I've had work done by 4 different dentists. It wasn't a matter of choosing the first available. I did have an allegiance to whom I felt was my favorite at the time, but the quality of work, bedside manner, honest diagnosis and fair pricing remained constant regardless of which professional I had. To top it off, I'm the biggest wuss to ever sit in the chair but they've always eased my anxiety and made each procedure painless and worry free. If you're looking for a good dentist there are plenty in town. If you're looking for your last dentist, look no further than quality dental.

I started seeing Dr. Janecek last year and I am very happy with the services provided by him and the rest of the staff at Quality Dental Care. Everyone is friendly and knowledgeable. The facility is clean and well run.