Pine Ridge Dental

It is difficult for me to give this office a one star. They cheated me out of some money and wouldn't change it or credit me when I called them.

At an orthodontic consultation this morning, the orthodontist as well as an assistant both commented on the excellent work on my teeth! Many thanks to Dr Brent Murphy! Highly recommend!

I've been seeing Dr. Fariba for well over 10 yrs! It is a great office. Knows what your insurance will cover and has 2 locations so if you can't get your first choice for the specific day you want, you can go to the other. All physicians are great!!

I went to Pine Ridge Dental because these folks take my insurance, have evening and weekend hours and I'd read other reviews about them. I had to have a procedure done and being dentophobic, I didn't know what to expect. They have a tv above the dental chair with headphones. No shots needed -I swished with a numbing rinse and the staff was friendly and courteous. Also, nice amount of parking.

Shana did my cleaning and the experience was terrible. She overshared about her marital problems, and then tried hitting on me while asking for my social medias to stay connected. Will never be returning.

Doctor Brent and Emily were great! Lost a front tooth cap on a Friday night and had a new one replaced by noon on Saturday with no hassle and no pain. I have been with this office since day one and they are the best! Jim P.

Truthfully, I have nothing bad to say about the practice itself. The dentists and hygienists are amazing. However, unfortunately I had a very negative experience here recently as I was trying to discuss some concerns about COVID with the office. My concerns were very minimized, as I tried to discuss with both front office staff and over social media. Though I asked very valid questions about COVID and their policies in a very respectful way, they did not respond to any of my comments, then subsequently blocked me from their social media site (as I was later told they did not believe I was a patient there). NO apologies for their actions and no follow up on their end. As a person that is extremely high risk for COVID and could have devestating effects, I am so sad that my concerns were not validated, to where I could feel safe coming in. I am feeling extremely upset about this and will be leaving the practice most likely after being a patient there for 25+ years. Horrible experience. No patient should ever feel dismissed and unvalidated. Terrible treatment of your patients. Whoever does their social media was completely unprofessional and should be ashamed of themselves. Terrible representation of the clinic.

If a tech at this office tells you they checked your insurance to make sure a certain procedure is covered, don't take their word for it. The billing department is also exceedingly obstinate about fixing those mistakes. I don't plan to return.

Had a crown installed multiple times. First time it lasted 6 months. Then had it repaired and it lasted a year. It has never been right. Went back to have it replaced and they want me to pay again. Will never go back to pine ridge fetal. They do not back up there work!!

Cozy friendly dentist office! My family has been coming to them for 25 years and they are amazing. Becca was my dental hygienist today and she is so gentle and really nice too. The whole staff is wonderful, I don't even mind that's it's a 40 minute drive to get to my appointment. Highly recommend!