Best of Lincoln Awards
Performance Property Management
KyRae W.
Nov 25, 2020
Worst apartment rental experience of my life. Run as far away from this company as you can! Management itself is okay, but the building at 2015 J St. is absolutely disgusting, inside and out. The entire year we lived there, we dealt with cockroaches, loud neighbors, and the constant smell of marijuana and smoke. Clothing, bedding, even our Tupperware, all smelled of smoke when we were out of the apartment and elsewhere. It's going to take weeks and multiple washes in the laundry to get rid of the smell of smoke from our items. Other tenants smoked marijuana and it was constantly going through the vent and into our unit, leaving its nasty smell. I complained multiple times, the first, an email was sent to all tenants that this needed to stop, the second time I complained, nothing was done. I complained on MANY occasions that there was a cockroach infestation in the building, they really didn't seem to care, only scheduling pest control when someone complained. I'm not an exterminator but I know you have to have pest control come on a regular basis in order to take care of an issue. I would find cockroaches crawling on our dishes in the cupboards, in drawers with our silverware, in our dishwasher, crawling on the floor, basically everywhere in the apartment. Pretty sure if anyone that works for this company has this issue at their home, they would do what was necessary to deal with it. After moving and unpacking we found cockroaches crawling around, that we had to take care of quickly, not to cause another issue. Had to throw out our expensive coffee maker, as they were coming from that. Upon moving in, we found two cigarette burns in the carpet, asked if this could be taken care of, they said they would figure something out, nothing was done. We also asked that the locks be changed after we moved in. They were switched from another door...in the same building. The wrong key was given to my fiancé and we ended up being locked out that evening. The guy who came to let us in accused us of switching keys with the person below us, as they had the right key...? We were also only given 1 key, when asked for another, we were told to go and get one made....excuse me, what? Any other apartment I have lived in, this would have been a huge issue. Other tenants are nice, but are constantly heard fighting, screaming and arguing. Overall, my fiancé and I wish we would have spent the few extra dollars and gotten a way better place to live while in Lincoln. I wouldn't recommend renting an apartment or home from them. Charges 214.50 for a cleaning fee, I am positive we left the place in better condition that when we moved in.
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