Paradise Pet Suites

My dogs loved it here! I've tried out a few places around town but I always have issues getting in over the holidays, and prices seem to be jumping up everywhere. We decided to try our paradise pet suites and I'm so happy we did! The owners / staff were so friendly and helpful, I even called during the 10 day stay to check on the dogs and the staff was more than happy to give me an update. Our dogs Todd & Eleanor came home clean, happy, and much more relaxed than they normally are after a long stay away from home! I'm so happy with this place, it will definitely be my go-to dog boarding spot from now on. Highly recommend!

They took great care of my little Steve... it was hard leaving him for three weeks, but I knew he was in good hands!

This was probably the third place that I called to get my little long-haired Chihuahua groomed after we moved here to the Omaha area most places were booked out for pets paradise the girl took time to talk to me find out what kind of dog I had and talk to me about her and got me in to see Nikki.This was her first visit and my dog and only had one groomer since I'd had her she was a rescue and somewhat apprehensive of people. Nikki took the time to get down on her level and talk to her and surprisingly foxy let her pitter and went back into the grooming area with her. We just went for our second visit and foxy's pet cute little bows in her hair and doesn't seem to mind going there for her bath and grooming. I must say the store just curious I'm very nice products and they were very helpful to me. Thank you Nikki and thank you to the staff.

After trying several other places in Elkhorn and not being happy with not only how my dogs looked but more importantly, the lack of good customer service and the friendliness of other groomers, I set out to find a new place for my fur babies. After getting a referral from a friend, I tried Paradise Pet Suites. Kathy came outside to pick my dogs up (Covid cautious) and was kind enough to give be a few minutes of her time to be detailed on what I wanted.. process was easy peasy!At pick up, Kathy spoke to my husband regarding how good the dogs were, when to schedule them again for grooming and was detailed again about what she had done! Seriously, I AM SO HAPPY TO FIND A PLACE THAT I FEEL COMFORTABLE LEAVING MY DOGS TO BE GROOMED! You can tell Kathy cares not only about her customers but it's obvious she loves her job and the animals. Thank you Kathy for making this such a simple choice!

Starved our dogs and forgot to give our senior dog essential medication.This was our first kenneling experience and it will be our last. As a first timer, I was understandably anxious about the entire situation. I have a 10 year old difficult rescue and a three month old puppy. Therefore I asked a ton of questions and the owner Kathy assured me many times that their stay would be amazing especially since I was paying more for the Luxury suites. When we went to pick up the dogs they were very anxious and excited to leave. After arriving home the dogs seemed excessively hungry so I fed them early and noticed they weren't even chewing the food, they were swallowing it almost whole. Soon after that I started to unpack their bag of toys and essentials and I noticed that the pre-portioned and pre-packed food was hardly touched. I packed 3AM food bags and 2 PM food bags = 10 total and received 8 bags back. I even specifically labeled each one with the dogs name and added AM and PM because the staff requested that I do so. I fully understand that dogs can get anxious and not eat while their owners are away, but why were they not at least given the brain stimulation treat balls and other snacks I packed?Also, my senior dog was never given her arthritis medication, even though I gave detailed directions over the phone and to the drop off lady in person. I packed 6 Carprofen pills inside her prescription bottle and even added the treats I usually put the pills inside of in a ziplock bag with directions on the front. My elderly dog was so stiff and sore she had zero interest in doing anything the day we brought her home.I didn't expect everything to come back empty but I expected that they would be at least given the proper amount of food and care while at the facility. I sent an email and called to express my concerns and was met with apologizes and a "free nights stay" at their facility. I do not plan on ever coming back or trusting any boarding facility again.

The owner was unbothered by my dog needing surgery after their stay at this torture chamber. I was expecting some sort of a explanation for why they let my dog get so caked in their own blood without calling a vet. The owner told me the staff didn't know my dog was suffering and bleeding. My baby was not injured before walking in through their gates of hell. If the staff was unable to see the injuries they caused in their care then they must have never taken my dog out of their suite for the entire stay. Or gave my pet attention like they promise on their website. It is very obvious. The smell was awful. I have been sobbing ever since I picked my baby up from this dangerous place. Please be the protector your pet needs and don't subject them to the abuse they may receive here. Paradise is the furthest thing from the truth. RUN AS FAST AS YOU CAN, away from here. Tell your friends and family and neighbors. No animal should ever suffer at their hands again.

I can not express how grateful I am for this business! They were so loving and attentive to our two small dogs- we used them for boarding overnight but also for day sitting throughout the process of selling our home.... twice! Your dogs will be in the best of care.

I have taken my dogs to more expensive boarders with all kinds of fancy amenities. My dogs love Paradise Pets. They don't freak out when they get dropped off.The grooming is also top notch. I have a giant Australian Shepherd and a Red Setter. They do a admirable job defurminating. They also gave me great advice in grooming for the Red Setter.

We just moved to Elkhorn, our Golden Doodle has been apart of our family for 3 years, this is the worst haircut she's ever received.

We had tried many of the other pet boarding places in town but once we took Rascal to Paradise we knew we found his home away from home!! It's the only place Rascal gets excited to visit, and that's saying a lot! We know it's because Tom, Kathy and their team treat him like he's their own even though he can be hyper when he is there. When we are traveling it gives us peace of mind to know Rascal is having a good time and being well cared for.