Oriental Trading

Once a newsprint catalog that rolled into my boyhood home bringing all the novelty crapola that made the 70s so charming, Oriental Trading made paper cocktail umbrellas and Chinese handcuffs must have lifestyle accoutrements.Fast forward four decades or so and a search for mass quantities of cheap plastic Easter eggs led me to the modern digital incarnation of the OT, a company that I had long thought defunct.They had the eggs and... the umbrellas and handcuffs were just where I left them forever etched in cheese-laden posterity. Only now, much to my surprise, this tribute to novelty obsolescence is owned by Warren Buffet's Berkshire Hathaway. Who knew there was such profit lurking under their mountains of disposable junk? The eggs came... pronto I might add but I couldn't bear to order the wax teeth and the instant sea monkeys... just add water. Four stars for just being true to themselves. Truth be told I just might go back for the sea monkeys.

The company signed me up for a rewards program and charged the card used for a purchase without my consent. When I called the operator acted like I was the only person ever to have this issue. I looked at the BBB website and many, many people have had the same issue. I was also told they could not refund the $16 per month charge because it was still pending and I would have to call back to request a refund after charge went through. I may not get refund then. Do not order from this company. Would give a 0 rating if I could.

Sneaky Oriental Trading Company has a "Fun" program that they charge you $14.95 a month and I was inadvertently enrolled in it during my last purchase. Foolish on their part because now I'm afraid to order anything from them again. I'm sure I'm not alone and they've probably lost a good deal of business for their unethical practices.I noticed an out of the blue charge yesterday of $14.95 and had it cancelled and a refund was on the way. Today I see an additional charge of $14.95 from them. When I called the company they denied any wrong doing and said it's impossible they could've charged me again. They declined an offer to send them a screenshot. They said there was nothing they could do and my "Fun" account was closed. Such a huge headache for trying to rip off customers. AWFUL! Just Google it and you'll see this is a common occurrence and problem. Terrible!I now have minus $15 from my account I can't spend on a needed prescription. I have to work extra now to make the money they took out of my account to afford it. Truly a terrible company. Hope those responsible for this bocus account get their karma real quickly.

do not buy from this company!!!check your credit card bills if you have. they charge $11 to $16...($15.95) a month bcz i purchased 1 item. you cannot get anyone on the phone. just a vicious cycle and hangs up on you. to this company is a fraud!!!!scammerssss! bullshit company!!!!

Beware!! When you order, they will seamlessly sign you up for a recurring 14.95 charge.

The company wouldn't take back 5 unopened packages of a 6 pack of photo back drops I purchased. They sell them individually on the site and wouldn't take the unopened ones back. Terrible customers service. I do not recommend.

I have a son who's autistic. We have been ordering yo-yo balls from this company for years as my son is 17. My son use these to stimulate. The last time I ordered was October 9, 2023. At the end of my placing this order there was a clause slipped in about an account that cost $14.95/month. I finally noticed it after 6 charges... $89.70 later. When I called and shared this with them they canceled the Fun account ??? and asked was there anything else they could do...NOOO apologies...No offer for refund....No nothing....I'll have to find other means for my autistic son. :-(

Ordered 3 items. Wanted to return 1. I had to PAY more than the item was worth to ship back. Representative was not willing to offer an alternative. Basically STUCK with a broken item. I do NOT recommend and I will NOT order from this place again. They should state NO RETURNS, FINAL SALE because returning is ridiculous and not worth the effort.

We ordered plastic stemless wineglasses for our wedding and the quality of the plastic is horrible with smudges and scratches everywhere. The print is very bad as well and extremely faded. We would be embarrassed to have these for people to use. They would not let us return the product and we had to pivot and use another company and now we are out hundreds of dollars.

Worst online company to order from! If you order make sure not to return it. I wanted to return items I bought because the quality wasn't what I expected. I chatted with an associate online and she was very rude (Lynn). She said I had to pay $6.99 for a return label! My item was $14! She offered no help. Worst customer service and quality. Never again, go shopping at Hobby Lobby or Michaels! Save yourself the hassle of dealing with these people!