Norfolk Country Club

Our servers set out plates of berry pie with ice cream at our places with absolutely no utensils. We looked at our ice cream melting with no way to eat it. Much later we each received a single fork with which to eat ice cream. There were never any napkins available throughout the whole food service! During our meeting the southeast room was filled with kitchen noise and even loud cursing from the mishaps of the servers. The loud noise from kitchen staff was very distracting. The pie was cold but tasty! Overall, professionalism needs much improvement. The staff may benefit from training to notice what is needed and to think about the guest experience.

I grew up as a member of the Club, and they treated me like family at my wedding reception. Everything went smoothly, the staff met my every need and more, and I got endless compliments on the food. Best night of my life thanks to a solicitous, skilled and able staff!