Kirstine Y.
Apr 21, 2021
Found out about this newly opened DMV office from my phone's map. Since it's not too far from my home, decided to give it a try.Went there on Monday morning around 9 AM. The place is easy to find and there's a lot of parking spots too. The building is new and is way bigger than the other DMV offices in the county. Apparently they just opened July 2020 (how nice, right?). At the front door there's a lady that helps to direct us on what or where to do/go. There's practically no line and I was helped right away by a nice gentleman that answered all my questions and concerns. The only minor thing is that the entrance is on the other side of the road which I think kinda fooled most people (including me, lol). I was in and out within 20 minutes without having any problems. Such a wonderful experience!
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Heidi P.
Jun 12, 2024
I'm 8 months pregnant and made my way to the DMV for plates today for the third time after an issue with our VIN being entered wrong in the IA state database. Some middle aged woman, about five foot tall and a horrible attitude asked "what do you need?"I explained. She said, "wrong place dude" and walked away. I know she isn't working a high end customer service job but that woman doesn't deserve the state pay and benefits. Complete jerk.
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Liz C.
Jun 22, 2022
Don't go without an appointment. Was told walk-in wait would be 2 hours. Was actually 3 hrs! Freezing cold inside too!
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