Libby H.
Sep 8, 2022
I rarely post reviews but in this case I'm trying to figure out what would be the most impactful. I had TUFF experience on my Ireland / Nebraska game trip. I say this as a very experienced traver who has worked with different agencies in the past.Where do do I begin? Maybe with the "tour guide" Kathy that used the tour as her own social/drinking vacation and didn't seem to have an idea about what was really going on. She at one point ( after some wine) asked our driver Peter how much to tip him? Then made the suggestion of 25 cents an hour. I was mortified. To his credit he redirected her to the packet that had been mailed out with all those suggestions. He stayed professional for the entirety of the trip.I'm beyond grateful that I booked my own flights ( I was flying in from Philly , my parents traveled in from Omaha and were probably awake for close to 48 hrs that first day. Moostach advertised- if you had your deposit in by a certain date your airfare FROM OMAHA would be included. Then later informed travelers they would be driving in from Omaha (8hrs). After that then catching a flight from Chicago. With no flight information included . I felt awful for them ( apparently the flight was terrible too, (air lingus). Moving on, the scheduling ( or should I say cramming in sights) was INSANE! I understand you want people to get their money's worth but geeeze read the room , people were exhausted . Might I add the first day we landed @ 6:00 am and didn't get dinner until 7:30 pm and early start the next day to drive around the Ring of Kerry. Return from a full day of driving and then get 2 hrs of "free time" then dinner again @ 8:30, at a castle... ( that was actually lovely) but the timing again was AWFUL.Every stop we made ( rest stops or for lunch) was mobbed with people , All the busses were on the same schedule. We fought crowds the ENTIRE time. I do understand there were a TON of Americans there for the game but I should hope something could be done about EVERYONE using the same stops within 45 min of each other. There would be 5-6 busses at every stop! Makes an average of 200-250 people all trying to use the restroom or stretch their legs ect. I'll jump to the Nebraska game, when we arrived Kathy told us we were wayyyy upto @ 500 level. She was right about that. So we sat in the rafters on the NORTHWESTERN side. Yes they were on the 50 yard line and as a person that is 42 I had no problem with all the stairs, but I can tell you I was the youngest person I'd say the average age was 60 with a lot of them having limited mobility, such as walking with canes ect. I witnessed as they sat thru the ENTIRE game without even using the restroom for fear of the stairs. It was tuff.The last and final day my husband and I took my folks in the morning on the hop on hop off bus- what a great experience, we were told that would be included in our package but then that was changed as well. It was switched to staying on the coach driving around - I'm glad we passed and paid the extra and did one on our own. ( Hop on Hop off Dublin). I loved Ireland, beautiful country , lovely people and we had spectacular weather! It was nice we got to see so much of the country side , just beyond disappointed on how the overall experience was. I would NOT recommend Moostach travel to anyone and always suggest when using an agency ( any) to book your own flights.
Read MoreHeidi G.
Jul 21, 2024
We just got home from the Colorado Train Adventure with this tour company. I had been looking forward to having a vacation that I didn't have to plan and just relaxing and enjoying. Hubby enjoyed the trip, but I did not really care for the experience. I had no issues with the tour director when I talked to her before the trip, and actually liked her. By day 2 she had pushed my buttons so far that I almost just told her to pull the bus over and let me off in the middle of nowhere. At dinner that night, hubby and I did discuss just renting a car and leaving, but decided we had spent way too much already to do that. I did enjoy the first three train rides (out of five, and the fifth we missed due to deciding to stay at the hotel and rest). I enjoyed the scenery, as well (I mean, Colorado is beautiful). Many of the meals that were included were the free hotel breakfasts and a "Kickback" that is included at the Drury Inn. The Drury Inn has food that is prepackaged and frozen, and then reheated, even in their pricey bar and grill. Even something like scrambled eggs has a bunch of other ingredients that do not belong in them. The tour director gushed about loving the Drury and the food. I feel for the price of the tour they really could have done better with both hotels (other than the Strater, which was awesome) and meals. I did not sign up for a religious tour, and do not recall being asked about my religion. Morning prayers were long and I felt inappropriate (definitely not how I pray, even though I am a Christian). There really should have been a no politics talk on the bus rule, as I just wanted to get away from it all, and do not agree with all the loud, outspoken conservatives that were on the bus (and actually were insulting to those who do not share their opinions). So, do they not pay the driver and tour director or something? I've already over-paid for the tour, and then a large tip is expected. Our bus driver was great, a really nice man, so I had no issues actually giving him a good tip! The last day, the tour director was nice to me, whether it was a true change of heart I'll never know. I still like the concept of a bus tour (as flying is just not my cup of tea right now), but I would definitely look into another company.
Read MoreNadine B.
Sep 18, 2023
On Autumn #2 tour. Very disappointed with Nashville tour. Tour didn't include Ryman or Grand Ole Opry. Who goes to Nashville without going there? All we saw was a lot of traffic and people. Left this morning with a disappointing feeling of not really seeing what we came to Nashville to see on our first visit there. Also, would have liked to stay @ better locations for hotels closer to attractions. Didn't stop to see the famous arches in St. Louis but stayed overnight in Fairview Heights, IL, just outside of St. Louis. Prefer better tours for major attractions.
Read MorePaul K.
Aug 12, 2022
The Good, and the not so good. We went to the Tetons and Yellowstone July 2022. There were lots of activities and sightseeing. The food they provided was above average, and the tour guides, and Teton/Yellowstone hop on guides were excellent. The hotels were decent, communication was good throughout the trip, and the price for the whole trip was reasonable. There's ample overhead room for carryons.The bad was that we ran late often as old people are like herding cats and apparently time means little to them. The bus seats were less than comfortable, you weren't allowed to poop in the onboard bathroom, and the bathroom wasn't dumped for 5 days, which became a very offensive smell during the 5th day. The onboard wi-fi was down more than it was up by a bunch, and they initially didn't have the plugs on next to the seats for the start of the trip. The trips main driver didn't start the trip out of Omaha with us, he came aboard in Lincoln, and we had to wait for him to show up to continue the trip. The ac was minimal and passengers often complained of of it being too warm. Overall it was a nice trip, and I'm glad we experienced it but it could have been so much better with a little attention to detail - ac, dump the bathroom toilet, wi-fi.Everyone was pleasant and conversation was easy with all onboard. Time between stops was sometimes 3 hours, so be prepared.It's definitely for older folks - 75-85 years of age. Our tour guides toned it down as we had a couple folks who couldn't walk far, couldn't get over a curb, so they planned activities that most, or everyone could do, which left those of us that could or wanted to do a short hike out of luck. Oh, and halfway thru the trip I noticed one of the gentlemen on the bus started wearing a mask when on the bus and while walking around outside. By the time my wife and I returned home we both had Covid. The reasons above are why I won't be taking another bus tour anytime soon, but for some I can see the appeal.
Read MoreMartha J.
Sep 25, 2014
I'll be quite honest with you about tour companies.You wonder why mature people use this service to travel domestically and abroad , because they have good money.I'm not in that age group , but I've travel around to many places and canada, as a group it's ok having travel companions.They offer all kinds of tours from one day to one monthOver the years, I've seen passengers under 50 and some 30 to 40 age group with young kids.An option for traveling I've enjoyed this company and use their services
Read MoreKen M.
Aug 3, 2019
We recently returned from the cruise and land trip to Alaska. Moostash Joe Tours had everything organized at every stop. Cindy, our MJ tour guide, was great taking care of a large group of 52. On land our tour guide "Tall Paul" was knowledgable and entertaining. Casey, our coach driver, was an expert at safely taking us to every destination. The cruise was relaxing with beautiful stops and the land tour provided days "filled" with entertainment, education, and interesting places. This tour provided a balance of both land and sea sights of Alaska. Would highly recommend.
Read MoreLily M.
Jul 28, 2019
I paid $200 for a one day mystery tour "K". The original destination was unable to be accessed because of flooding. I understand that and am grateful we were not put in harm's way BUT rather than the company cancelling and refunding the money, they chose to substitute an uninspired tour of Omaha. Believe me, they have lots of information about the attendees and know that a majority of them live in or the immediate vicinity of Omaha. That was a lot to pay for driving around the place we live and work. Many people were bored and expressed that the substitute tour was ridiculous since they've grown up going to the locations they took us to (such as the Old Market). In addition, the tour guide berated us at various times as though we were an unruly group of children. Two meals were included and were fine, but I didn't see the $200 value in the venues we visited. Besides that, it was my sister-in-law's birthday that day and I made special arrangements for a birthday cake for her which was forgotten. No refunds were offered.
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