Montclair Community Center & Pool

Stopped to the front desk 10/1 and girl and front desk (she had glasses and black hair) was very upset I was bothering her to fill up a volleyball.The official was able to help me as she had a pump and very nice, but the front desk was very rude. This is the 2nd time I have asked a very simple question of her and she was rude. Doesn't seem like she is doing anything but sit there.

This is a pretty good pool, but there are things that maybe they should fix. So my friends and I decided to go to this pool because we didn't have a membership to any pools and this is only $3 admission. So we paid and changed into our swimsuits and got in the pool. We decided it would be fun to grab some pool noodles just to get a kick out of it. We were holding the noodles in the pool when a lifeguard came up to us and said "noodles aren't allowed in the pool". That made no sense to us because they literally have a shelf full of noodles and floaties out in the open for people to use. So we reluctantly gave them to her. So apparently you can't have rafts or noodles in the pool.

I got bad experience with MCC swimming activities. My daughter has had swimming lesson since she was 3 yrs old. Now she is level 4. Last month she passed level 4 and i registered level 5. At the first day of level 5, swimming manager approached me and said level 5 is really difficult, so my daughter might not be ready for that. I was puzzled because she just passed level 4 at the same center and couldn't go level 5? Manager said they arranged each classes' level and recommended to send her level 4 again to be done for 25feet non-stop stroke. I sent her back to level 4 and have watched what they teach. They didn't teach kids to learn 25feet swimming which needed to go to level 5. Ridiculous!For this summer, i waited the first day of registration date and registered my daughter and son's swimming for same time class and different levels at the very first time of first day of Montclair community center's registration. I got call yesterday which is one month later of my registration and one day before the summer schedule starts, from Maria in MCC and she said my daughter's class is canceled because of low registration. I felt bad with very many reasons. First I registered classes for my kids at 9am of first day of registration, so I don't miss any classes which we planned. But it messed up. Second, it is almost impossible to find out other places to learn swimming because they called at the one day before swimming schedule starts. Most of all, I am upset because they charge ME cancellation fee, $30, for my son's class. I couldn't send only my son to swimming class then where my daughter go???. who is going to drive her to somewhere else?? I am supposed to send THEM to same place. When i mention about this matter to Meg, MCC supervisor, she said my daughter and come with me and her brother and sit there. Is this she offered(!) to me as a option. Haha funny!! They cancel my daughter's class because it is not profit to them (which is low registration) with their convenience and charge me to cancel the other one which is supposed to be together? I think everyone in omaha should be aware MCC can cancel any of your classes at their profit and convenience and say just sitting there and waste you and your kids time by doing nothing while they charge for cancellation of the class which is supposed to be together.

We are happy with the classes. The instructors were nice and me 3 year old loved their classes. One star less because the water in the pool is quite cold (well, normal for a pool but cold for young kids) and the shower water too hot and shower/changing is are quite old and could be updated. Facilities are clean. It's nice that you can sit upstairs and watch the pool area. Btw. cancellation regulations are stated in normal fonts on your receipt. The community center is not for profit as far as I know and costs are very low compared to other places.

I find the instructors here very helpful! My daughter has loved swimming here and she adores the teachers.